When we booked the room almost a year before our stay, we inquired about tickets to "The Last Supper." We were told the hotel could would try to get them for us, but we'd have to wait until closer to our time of arrival. When the tickets became available online, we purchased them ourselves, and a day or so later, before we had the chance to notify the hotel that we had tickets, the hotel wrote us to ask if we needed them to get the tickets. WHAT SERVICE!!!! We were so delighted, and thanked them for their excellent service.
This began what was a wonderful stay--the breakfast was excellent (many selections and yummy coffee), the room comfortable, though the bed was too hard for my Mom and Dad, and the pillows were a bit flat, so if you are a person who needs a fluffy pillow, be sure to bring your own. The room was very well appointed, the bathroom excellent and everything was clean. Adjusting the temperature was easy and the system worked well.
The location is marvelous. Minutes from the train station, everything else within easy walking distance.
The best part of the stay was the male day manager at the desk (I do not have his name, but he has been there for 30 years). He gave excellent advice for what we should see and do, and even gave an excellent recommendation for something we should see in Lake Como (which we did, and it was as excellent as he said). We cannot praise enough how nice he was at check in and checkout and that his advice was perfect for what we should do. Mom, my husband and I love to tour houses, and he recommended a museum house tour we never would have found on our own. So, thank you to the day manager for the recommendations, and Villa del Balbianello in Como was a great recommendation.
All in all, great staff, great location, good value for the room rate.
- Official Description (provided by the hotel):
- The Lancaster Hotel offers 30 quiet rooms, decorated in a classic-contemporary style and equipped with all amenities and services: fast and free Wi-Fi, air conditioning with temperature control, LCD TV with a wide selection of domestic and foreign channels, mini bar and safe. In the common areas, guests have a reception and lounge bar (open 24/7), lobby and breakfast room. Near the hotel there are affiliated guarded parking and a large choice of clubs, bars and restaurants. The strategic location, the family atmosphere, environments with attention to details and a professional and courteous staff make it one of the best 3-star hotels in downtown Milan. The Lancaster Hotel is located between the convention center MiCo, the exhibition center Fieramilanocity and the residential area of Sempione Park, just a few steps from the Arch of Peace, in a central location but at the same time very quiet, from where you can easily reach the main attractions of Milan. The Triennale, the Sforza Castle, the Duomo, Piazza della Scala, Brera and other points of interest can be reached on foot in a few minutes, by a pleasant walk through the park. ... more less
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- Also Known As:
- Lancaster Hotel Milan