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“Fair value, but don't stay long”
Review of Lancaster Hotel

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Lancaster Hotel
Ranked #21 of 428 Hotels in Milan
Certificate of Excellence
Reviewed July 17, 2013

We booked this place because of Tripadvisor ranking and hotelclicks offer, and only stayed one night. If we were in Milan for longer we would have probably changed hotels. Reception (and breakfast) staff were very efficient and friendly and the offer price of £66 was fair value, but that didn't make up for the very (!) tired quality of the room (dark, smelly/smoky, stuffy) and the common areas (old, not paticularly inviting, little space). Both the pillows and the mattress were very hard which led to a restless night of sleep and sore muscles in e morning. Location is Ok (park and castle are close, some shopping and restaurants).

  • Stayed: July 2013, traveled as a couple
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1  Thank Ian M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hotlan, Responsabile relazioni con la clientela at Lancaster Hotel, responded to this reviewResponded July 18, 2013

Dear Mr Ian M,

thank you for choosing to stay at the Lancaster for your night in Milan. I was pleased to read that you enjoyed most aspects of your stay as the staff Reception/Breakfast and the location, safe in the center of Milan, near Sempione Park and Sforzesco Castle, full of bars and differents kinds of restaurants. I was sorry to learn that you were not entirely satisfied with room and the common areas. I inform you that at the Lancaster we have hight standard of cleaness and maintenance as described by others guests experience with their comments. I inform you that the pillows and mattress are new (we changed recently) and are the same brands and quality you may find in the best five star hotel in Milan (we have the same supplier for mattress and bathrooms facilities). So if the mattress is hard it means best quality for sleeping. We are a small hotel, 30 rooms, and the common areas are not so big as in an hotel with more rooms because our hotel is like a "home". Concerning the common areas old, I inform that the common areas were totally restored and new; maybe you confused with another hotel.
We hope to have the pleasure of welcoming you back to the Lancaster again in the future. Best regards, Sauro

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285 - 291 of 852 reviews

Reviewed July 15, 2013

Having stayed here for the second time, it delivers on everything and for the price and location, cannot be beaten. Clean, spacious, air conditioned rooms, some with balconies. A first class continental breakfast and service and welcome, is second to none. Roger on reception is a true gentleman and nothing is too much trouble. Look at the others and then book this one!

  • Stayed: July 2013, traveled as a couple
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Thank wishiwuzthere123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hotlan, Responsabile relazioni con la clientela at Lancaster Hotel, responded to this reviewResponded July 18, 2013

What a review! Thank you so much for sharing this great feedback. I am proud and pleased to share such comments with the team and with Roger in particular. On behalf of everyone here, we look forward to welcoming you back again soon! With kind regards, Sauro

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Reviewed July 9, 2013

I stayed here based on other trip advisors reviews and was not disappointed. We had a room with 3 singles beds and a very clean and well equipped bathroom, air conditioned room which is essential in Milan in summer and also a little balcony which you could have a cigarette on. The hotel is three star but that is not a real indication of its potential, great friendly staff who speak English, and well kept and clean rooms. About a ten minute walk to the Dumo and shopping areas. Parking is difficult out in the street but they offer discounted secure parking around the corner for $20 euro per day with the showing of a card provided by the hotel, wi- fi is extra $3:50 per day. If your looking for a reasonably priced hotel in Milan I would highly recommend this one.

Stayed: July 2013, traveled with friends
Thank Coza
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hotlan, Responsabile relazioni con la clientela at Lancaster Hotel, responded to this reviewResponded July 18, 2013

I was delighted to read your review of our hotel and was pleased to read that you thought the services and facilities provided were of good value, we also think so! Thank you for taking the time to share this great feedback and we shall look forward to welcoming you back again for your next visit. With kind regards, Sauro

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Reviewed July 9, 2013 via mobile

The location is great and the staff could not be nicer.

The wifi can be a little patchy and Sky TV with an English option (which was provided in a €40 per night pensione in Breguzzo) would be nice but otherwise superb.

Highly recommended.

  • Stayed: July 2013
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Thank JJBW5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 8, 2013

left perth it was a 26 hour flight first hotel on our long awaited holiday, A very good location in a trendy part of town. (ref east perth feeling/Subiaco)Only staying there for 2 nights so this was the perfect hotel.Shower was a bit small, but clean and friendly staff.a few minutes walk to all the eating areas, great park very close by. Close to small supermarket, in the evenings everything comes alive, however we all fell asleep by 9.30pm. Deals going where you by a drink for 8 euro and get buffet nibbles all you can eat free. Tram into town close by,buy your tickets at the tobacco shop however I think we were the only ones who paid.Would stay there again
.

  • Stayed: June 2013, traveled as a couple
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1  Thank vald63
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 7, 2013

I stayed five nights in this hotel to attend a conference at MIC the Congress Centre and would definitely go back again. I stayed over all in six hotels in Italy and this was my favorite. The location is perfect. It's a short walk to Cardona train station were you take the Malpenza express,.down the road from Sempione Park which is beautiful and a 20-25 min walk down to the Duomo. This hotel is small enough that you feel connected with all of the staff. The gentleman on the desk were charming competent and spoke good English. The room and bathroom was more than adequate and compared to the other breakfasts that I had this one did it right.For example I didn't have to make my coffee in an automatic coffee machine but it was served according to preference. I could ask for espresso, double espresso, americano etc .They provided a breakfast that was nutritious and not overly loaded which sweet sugary treats in comparison to the other places I stayed. There was real fruit salad ,very good wholesome granola, there was plain yogurt ,there were hard-boiled eggs.This was a definite upgrade from other places where I was given overly sweet croissant , fruit yogurts,cookies cakes and coffee from an automatic coffee making machine. My colleagues all checked into bigger more expensive hotels and got bills in the thousands ,mine was well under 500 for the five nights. I felt I got a really good deal and a very enjoyable experience.

Room Tip: my room was at the back and would have been quiet if there had been some drunken English tourists on...
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  • Stayed: June 2013, traveled on business
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Thank fokelly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 2, 2013

Very good hotel, good location just off the main road with above average service. Well appointed hotel room, spotlessly clean with attentive staff. This hotel is seriously under rated on Trip Advisor. Would definitely stay again. Rogero was a delight to deal after a 26 hour flight.

Stayed: July 2013, traveled with family
Thank Steve B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Lancaster Hotel

Address: Via Abbondio Sangiorgio 16, 20145 Milan, Italy
Phone Number:
Location: Italy > Lombardy > Milan
Amenities:
Bar / Lounge Free Breakfast Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Room Service
Hotel Style:
#28 Family Hotel in Milan
#31 Romantic Hotel in Milan
#35 Best Value Hotel in Milan
#47 Business Hotel in Milan
Price Range: $94 - $207 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Lancaster Hotel 3*
Number of rooms: 30
Official Description (provided by the hotel):
The Lancaster Hotel offers 30 quiet rooms, decorated in a classic-contemporary style and equipped with all amenities and services: fast and free Wi-Fi, air conditioning with temperature control, LCD TV with a wide selection of domestic and foreign channels, mini bar and safe. In the common areas, guests have a reception and lounge bar (open 24/7), lobby and breakfast room. Near the hotel there are affiliated guarded parking and a large choice of clubs, bars and restaurants. The strategic location, the family atmosphere, environments with attention to details and a professional and courteous staff make it one of the best 3-star hotels in downtown Milan. The Lancaster Hotel is located between the convention center MiCo, the exhibition center Fieramilanocity and the residential area of Sempione Park, just a few steps from the Arch of Peace, in a central location but at the same time very quiet, from where you can easily reach the main attractions of Milan. The Triennale, the Sforza Castle, the Duomo, Piazza della Scala, Brera and other points of interest can be reached on foot in a few minutes, by a pleasant walk through the park. ... more   less 
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Also Known As:
Lancaster Hotel Milan

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