There was no wifi for 4 days and on checkout after an argument I was told I could have a 9 euro discount when the discounted price "saved 108 Euros". A disappointing end to my stay. If you pay for a hotel with a pool in the expectation of using it and its not available then you wouldn't expect to pay the full price. They couldn't get that concept and for me WiFi is the most important thing.
Be aware the Trip advisor "discount" of 36 euros per night is only because of free WiFi which we did not get. In the hotel it says 3.50 euros a day for wifi so I'm not sure where the 36 Euro saving comes from.
The previous reviews about this being the best hotel in Italy perhaps raised our expectations. Reception was helpful, rooms clean and breakfast better than expected. I think it is a bit of a hike into town to the Duomo so we took the tram. The rooms are small, dark and stuffy, perhaps usual for Milan or a big city. The TV does not cater for the international traveller, 100s of Italian and one French channel. The most important thing for me is WiFi and there was a strong signal but no service which was very frustrating. On a wet weekend in Milan this was not the best hotel to be in. To leave feeling cheated is now our memory.
- Official Description (provided by the hotel):
- The Lancaster Hotel offers 30 quiet rooms, decorated in a classic-contemporary style and equipped with all amenities and services: fast and free Wi-Fi, air conditioning with temperature control, LCD TV with a wide selection of domestic and foreign channels, mini bar and safe. In the common areas, guests have a reception and lounge bar (open 24/7), lobby and breakfast room. Near the hotel there are affiliated guarded parking and a large choice of clubs, bars and restaurants. The strategic location, the family atmosphere, environments with attention to details and a professional and courteous staff make it one of the best 3-star hotels in downtown Milan. The Lancaster Hotel is located between the convention center MiCo, the exhibition center Fieramilanocity and the residential area of Sempione Park, just a few steps from the Arch of Peace, in a central location but at the same time very quiet, from where you can easily reach the main attractions of Milan. The Triennale, the Sforza Castle, the Duomo, Piazza della Scala, Brera and other points of interest can be reached on foot in a few minutes, by a pleasant walk through the park. ... more less
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- Also Known As:
- Lancaster Hotel Milan