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“Good location, comfortable beds, slow wi-fi, unfriendly desk staff”
3 of 5 bubbles Review of Hotel Star

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Hotel Star
Ranked #65 of 431 Hotels in Milan
Certificate of Excellence
New York, NY
Level Contributor
579 reviews
103 hotel reviews
common_n_hotel_reviews_1bd8 346 helpful votes
“Good location, comfortable beds, slow wi-fi, unfriendly desk staff”
3 of 5 bubbles Reviewed November 13, 2012

I was very disappointed by how stiff and unfriendly the desk staff was at this hotel (Italian male who worked during the day). It’s too bad because this hotel has a lot of positives such comfortable firm beds, good breakfast, a convenient location close to the Duomo and excellent water pressure in the shower. In addition to the rude desk staff, the wi-fi speed is terrible. I would not book this hotel again.

  • Stayed November 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank jwobkk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DAVMIL5306, Responsabile reception at Hotel Star, responded to this review, November 14, 2012
Thank you. All reviews are welcome. Also for the next guests. And if you no longer want to be better for both parties. For the next guests: Our company is working for the internet. At the moment it is free for guests, but maybe it will be more. In order to satisfy your requests like Skype and other heavier connections. Sorry. It is not so easy to "work" on people. Sometimes, the "feeling" is mutual and not always possible to maintain a professional distance. Plaese, help ecah other. THANK YOU!
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495 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
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Leesburg, Virginia
Level Contributor
19 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 bubbles Reviewed November 12, 2012

We were so pleased with the central location of this hotel! Minutes to Via Dante, La Scala and Piazza del Duomo, and only about 15 minutes to the Castle or "The Last Supper" (make your reservations well in advance!). We drove to the hotel, and the hotel is located on a single lane alley with no room to park even for a minute to check in - just a few seconds to jump out and unload your luggage. However, they did have a recommendation for a very convenient great secure parking garage, and even called ahead to help with the language when I parked. While not a four star property, it is clean and tidy enough, has a lift, and very helpful and friendly staff. They can also hold your luggage during the day if after you check out, and the breakfast is fine. A perfect stop for exploring central Milan!

  • Stayed October 2012, traveled as a couple
    • Value
    • Location
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    • Cleanliness
    • Service
Helpful?
4 Thank tomclubireland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DAVMIL5306, Responsabile reception at Hotel Star, responded to this review, November 14, 2012
WOW! Thank you! We are very pleased that the services and the location were to your liking. To the next guest: sorry if we are not always the top;-)
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CT
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed November 2, 2012

We really enjoyed our stay at this hotel in central Milano. We were greeted by Vittoria, who was a huge help with directions, recommendations and all around knowledge of the city. Our room was clean and well appointed. We would stay here again.

  • Stayed October 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank RunningTeam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DAVMIL5306, Responsabile reception at Hotel Star, responded to this review, November 5, 2012
Thank you.
We are happy that we help to get more confortable your stay in Milano.
And we do hope to keep, at least . the same standard.
For next guest. Sorry if we won't be the same. Someday, sometimes we have problem...
too:-((((
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Level Contributor
34 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 bubbles Reviewed October 19, 2012

Chose this hotel, given information from trip advisor and Rick Steves guidebook, despite the slightly odd pictures of wildlife on walls of rooms. The room was immaculate, the staff friemdly and helpful, and the location perfect. I don't understand revirewers' mediocre comments regarding the breakfast. It was one of the best of our 2 week Italy trip (including 4 star stays), featuring amazing pastries, meats and cheeses, etc. We would stay again!

  • Stayed September 2012, traveled as a couple
    • Value
    • Location
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    • Cleanliness
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Helpful?
5 Thank buckalum
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DAVMIL5306, Responsabile reception at Hotel Star, responded to this review, October 22, 2012
Thank you! And THANK YOU from Mrs Cinzia " the brekafst lady".
We repeat to evrybody: we are not perfect and we are not able to be.
But please help us to meet your request and next customer, too.
Thank you!
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NY
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed October 11, 2012

Stayed for 1 night to attend La Scala. For me it was perfect. Clean, great location and great staff. Plus, there is a sauna is the shower which was fantastic! After touring for the afternoon, I used it, rested and was set for a lovely evening in Milan. It was a little noisy during the night, not sure what that was caused by.

  • Stayed October 2012, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank pariioli
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DAVMIL5306, Responsabile reception at Hotel Star, responded to this review, October 13, 2012
Thank you! We are glad you enjoyed our services and your stay was a pit nicer thanks to those..

For all future visitors.
Let's assume that we are in a city.
The tram and its noise like a train is just a few meters from us.
On Tuesday morning, around 6 am., Large trucks pass to pick up the garbage. On Friday, at the same time, pass for the removal of various recicli (glass, paper and so on). And noise are also in the various internal courtyards (the city agrees to put out the container only from 5 am).
Then sometimes there are the sounds of neighbors, too.
And sometimes the sounds are on our corridors, if customers greet each other and talk and maybe do not care what time it is. And maybe something else.... Sorry we are not perfect.
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Copenhagen, Denmark
Level Contributor
46 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed September 28, 2012

This fine little hotel is located in a small street at the center of Milan. It is in walking distance to the heart of Milan, the shopping streets and restaurants. The staff is very friendly and the breakfast is just fine. The next time I visit Milan I will stay here again.

  • Stayed September 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Tina K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DAVMIL5306, Responsabile reception at Hotel Star, responded to this review, October 4, 2012
Thank you! You have been very kind. If you will return, we hope to satisfy always your expectations.
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Additional Information about Hotel Star

Property: Hotel Star
Address: Via Dei Bossi 5, 20121 Milan, Italy
Location: Italy > Lombardy > Milan > Centro Storico
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Room Service
Hotel Style:
#48 Romantic Hotel in Milan
#63 Business Hotel in Milan
#84 Family Hotel in Milan
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hotel Star 3*
Number of rooms: 30
Official Description (provided by the hotel):
he location is perfect!Small and original, in the heart of Milan, in via dei Bossi, Hotel Star is the perfect solution among 3-star hotels in the historic center for both business trips and vacations for art, culture and shopping.A two minute walk from Teatro alla Scala, five minutes from piazza del Duomo and 300 meters from the subway, 30 very comfortable rooms, wireless internet, efficient amenities, courtesy and cordiality.An original and pleasant decor typify the 30 rooms at the Hotel Star which, thanks to all the necessary comforts and amenities of a 3-star hotel in downtown Milan, is the perfect solution for both business trips and vacations at a hotel in Milan.With parquet floors, especially important for allergy sufferers, there is an elevator to the rooms which include a choice between the classic, superior and economy categories.The rooms at Hotel Star can accommodate one to two guests in absolute comfort; the beds are large and, in the superior single, there is a full bed. Some rooms have a private bathroom with a shower or tub (multi-option shower/sauna and jacuzzi in superior and classic rooms), telephone, hair dryer and courtesy line. There are direct telephones, satellite televisions, a minibar, coffee and tea maker, safe and air conditioning. ... more   less 
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Also Known As:
Star Hotel Milan

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