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“Not 4* but acceptable”

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IH Hotels Milano Puccini
Ranked #251 of 428 Hotels in Milan
Vienna
Level Contributor
46 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
“Not 4* but acceptable”
Reviewed September 19, 2011

Travelling to Milan regularly I would say this is your average lower end 4* place. The room was really very basic but clean. Breakfast was about average for this category.
On the pro side I would record very friendly front office staff (need to mention that I do speak Italian) and a location very close to the metro.
The restaurant Sabatini around the corner which they recommended was really good.
Overall it gets on my "acceptable in case the nicer places are full"-list.

Room Tip: Corso Buenos Aires is noisy - ask if there are rooms to the rear side of the building.
See more room tips
  • Stayed September 2011, traveled on business
    • Value
    • Location
    • Rooms
    • Service
Helpful?
Thank vela71
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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463 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
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English first
Staffordshire
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed August 24, 2011

The room can only be described as “basic” at best. A Travelodge or Little Chef room would have been far superior in every way. None of the plugs worked apart from the inaccessible one which the TV was plugged into. The only working power outlet was situated in the bathroom, most inconvenient.

The noise in the room was intolerable at all hours both from guests, the management were not interested, but worst of all from the underground trains which constantly shook the entire building. My wife complained about the size/ condition of both her and our son’s room and was told that they were the only ones available i.e. “go away”. The lift to all floors was a filthy death trap and again covered in graffiti with no attempt at removal of same.

The “full English breakfast” as advertised did not exist in any form, stale bread, stale meats, stale cakes and undrinkable tea or coffee. A disgrace.

The TV in the room next to Mrs Stuart was left switched on at full volume until the guests returned at approximately 2am every night and complaints to the management achieved nothing. All in all “terrible”, never, never to be repeated. The hotel is rated as four star, we would not give it one.

My wife slept with a chair “jammed” against the door every night and this may give you some indication of how “threatened” and unsafe she felt.

The rooms had no safe and when Mrs Stuart asked if she could leave valuables/ passports in the hotel safe she was told that this was not possible. The choice then had to be made as to whether to take your valuables into town and risk being robbed or left in the room and risk them being stolen. Thank god none of which happened!

  • Stayed August 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
3 Thank Patricia S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Milan hotels

Nottingham
Level Contributor
40 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed May 19, 2011

Room is tiny with no decoration, just dark green/grey walls. No power outlets - I had to unplug the TV to plug in my laptop. Whole place rumbles and shakes when a metro train passes. No fresh juice at breakfast. It didn't seem like 4-stars to me. I guess its clean and tidy though.

  • Stayed May 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank paulhempstock
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Timisoara, Romania
Level Contributor
83 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
Reviewed March 7, 2011

Pretty shabby. Outlets did not all work. The furbishing looked more like from a cheap hostel. Small, old TV (normally I dont' care, but for a 4 * hotel...) Staff barely spoke English. At least I did not pay for it myself (because I certainly wouldn't have).

  • Stayed October 2010, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank petraqrsq
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed December 16, 2010

A new manager has upgraded and refined the decor and feel of the place, but most noticeable is the good-natured and helpful staff, who are clearly happy and eager to please. Very highly recommended.

  • Stayed December 2010
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Quenby23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Molnlycke, Sweden
Level Contributor
56 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed November 10, 2010

The hotel is marketed as a 4 star hotel, but it's really not. The breakfast is missing warm food (like omelete, bacon etc), and the rooms are very basic and plain. Some refreshment is needed. Also, they let me know only a couple of days before arrival (too late to cancel without having to pay full night rate as penalty) that they were not able to supply the ordered baby crib - which put me into some problems with a one-year-old. The solution was an extra full size bed, but unfortunately at one occation my one-year old fell out of the bed... Not too good really.

However, on the plus side is excellent location near the metro and 10 minutes walk from the central station. I walked with a huge 30kgs bag in one hand and a baby stroller in the other hand from the central station which was really not a problem at all (although the taxi drivers at the central station tried to tell me I was not gonna make it)...

  • Stayed November 2010, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Tobias W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Southend-on-Sea, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
Reviewed October 1, 2010

After reading previous reviews of this hotel after we booked our reservations, I was a little concerned but to be honest this was a terrific hotel! The staff were absolutely brilliant they couldn't do enough for us and as it was just my mom and I we felt completely safe. Breakfast was pretty much everything you could ask for in a continental but with more. Rooms kept clean with fresh linen on beds and fluffy towels daily. Upon returning from our days out we were always greeted by friendly staff offering drinks to quench our thirst and/or nibbles. They confirmed tickets for us and arranged taxis without any hesitation. Definitely would stay there again, trying to get hubby to go now!

  • Stayed September 2010
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MrsJaxn6258
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about IH Hotels Milano Puccini

Property: IH Hotels Milano Puccini
Address: Corso Buenos Aires 33 | Central Station, 20124 Milan, Italy
Location: Italy > Lombardy > Milan > Stazione Centrale
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Wheelchair access Airport Transportation
Hotel Style:
#152 Luxury Hotel in Milan
Price Range (Based on Average Rates): $
Hotel Class:4 star — IH Hotels Milano Puccini 4*
Number of rooms: 65
Official Description (provided by the hotel):
Located a few from Lima Metro station in Milan, the 4-Star iH Hotels Milano Puccini **** is set on Corso Buenos Aire. It is at the heart of Milan's shopping district, 4 metro stops from Milan Cathedral. Air-conditioned rooms are furnished in classic Italian style with wooden floors and refurbished bathrooms with a shower. They all have free Wi-Fi and 32 TV LCD. The buffet breackfast includes fresh fruit and Italian pastries. Multiligual staff provede a great service and can help with theatre and museum tickets and guides tours. iH Hotels Milano Puccini **** is a 10-minute from Central Train Station. Both Milan Cathedral and the designer shopping area aroud via Montenapoleone are just a few metro stops away. ... more   less 
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Also Known As:
Grand Hotel Milan

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