The reception in the morning of April 6, 2013 was so rude to the guest. He acts as the customer is an idiot. Use the bad word to the guest. Never explain anything to guest. I think I get double charge with this hotel coz at first I already paid the room by credit card and I dont understand why when I was checking out I have to pay another 90 europe for accommodation (I was already paid 67 chf for the room) and when I try to ask for the billing explanation that reception never explain anything. I think he actually cheat on us.
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- Also Known As:
- Club Hotel Milan