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“Great hotel”

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Best Western Hotel Mirage
Ranked #48 of 426 Hotels in Milan
Certificate of Excellence
Reviewed May 31, 2012

The Good:

- The rooms are fantastic. They are clean and renovated.
- Tram 14 is right outside the hotel. Very easy to get downtown.
- The restaurant across the street (L'Oasi) is AMAZING.
- Another great restaurant (L'Immagine Ristorante) is very close.
- The staff is very helpful. They let us print for free and were very pleasant.
- The free Wi-Fi worked great.
- Walking distance to the San Siro stadium (about 40 minutes).
- You cannot hear other guests. The rooms are very quiet in the evening.
- Air conditioning works great.


The Bad:

- The cleaning staff starts very early. They were quite noisy in the morning and woke me up. I could hear lots of banging, etc before 9 AM and it was impossible to snooze a little. I understand that they must do their work, but the noise was excessive.

Overall though, great hotel.

  • Stayed: May 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
1  Thank venusandback
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gruppomirage, Direttore vendite at Best Western Hotel Mirage, responded to this reviewResponded June 3, 2012

Dear Guest,
Thank you for telling his experience at the Mirage Hotel on Tripadvisor and Thank you for your valuable advice regarding the noise in the morning for the cleaning staff, so that we can get better and better.
We are pleased to welcome you back to our hotel !

Best Regards
Diego Ferrari
Sales Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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203 - 209 of 862 reviews

Reviewed May 31, 2012

We needed a place central to the old town area and the Mirage worked perfect. Easy to take the tram into historic district. The hotel staff were helpful on all accounts. Rooms were clean spacious and the breakfast had a wonderful selection and seating area.

Room Tip: The restaraunt should be avoided unless you have no other chioce. They are informative on dinning ne...
  • Stayed: May 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank ral425
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gruppomirage, Direttore vendite at Best Western Hotel Mirage, responded to this reviewResponded June 3, 2012

Dear Guest,
Thank you for telling his experience at the Mirage Hotel on Tripadvisor.
I am very happy that you find the Hotel Mirage a very great place to stay in MIlan and all departments are very friendly and helpful.
When our guests are satisfied is the best award for our job!

We are pleased to welcome you back to our hotel !

Best Regards
Diego Ferrari
Sales Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 10, 2012

I stayed last saturday 05/05 at this hotel. Staff at reception is helpful which always gives a good impression. Room was nice, clean and good size. Bathroom is ok with nice shower. Location is not in the centre of Milan but good to go to San Siro Stadium or to Fiera di Milano. Walking around there is plenty of restaurants and pizzerias where to go. Tram to the centre is right out of the hotel. Will stay again if it happens I need to be in Milan for a weekend.

  • Stayed: May 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank edolondon1965
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gruppomirage, Direttore vendite at Best Western Hotel Mirage, responded to this reviewResponded May 12, 2012

Dear Guest,
Thank you for telling his experience at the Mirage Hotel on Tripadvisor.
I am very happy that you find the Hotel Mirage a very great place to stay.
When our guests are satisfied is the best award for our job!

We are pleased to welcome you back to our hotel !

Best Regards
Diego Ferrari
Sales Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 9, 2012

I have stayed at many hotels in Milan and I found the Mirage to be a great value. The rooms are small, as they all are, the staff was beyond wonderful, especially for foreign travelers. Close to some great restaurants and shopping. Beds are a but hard, but the rooms have everything you need.

  • Stayed: March 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Belinda B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gruppomirage, Direttore vendite at Best Western Hotel Mirage, responded to this reviewResponded May 10, 2012

Dear Guest,
Thank you for telling his experience at the Mirage Hotel on Tripadvisor.
I am very happy that you find the Hotel Mirage a very great place to stay.
When our guests are satisfied is the best award for our job!

We are pleased to welcome you back to our hotel !

Best Regards
Diego Ferrari
Sales Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 2, 2012

Hotel Mirage is slightly on the outskirts. There is one tram that takes you directly to the Duomo and the other places of interest. So it's not a major hassle if you have time on your hand. However, most of the tour operators start at the Centre of the city and so if you want to take a guided tour, you have to first head to their offices or designated pick up points at the city centre and plan accordingly. The reception staff of course is helpful enough with the maps and the guides but unlike other places in Rome, do not go out of their way to help you plan an itinerary.

The breakfast in the hotel is nice but the restaurant for dinner could do with some more choices.

The room was comfortable with basic amenities but the television had only local channels on.

Except for the location, the hotel is great. So if you are planning to spend time in the city centre and come back just for your naps, this is a great place.

  • Stayed: April 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Madban
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gruppomirage, Direttore vendite at Best Western Hotel Mirage, responded to this reviewResponded May 3, 2012

Dear Guest,
Thank you for telling his experience at the Mirage Hotel on Tripadvisor and Thank you for your valuable advice regarding the restaurant, so that we can get better and better.
I'm a little disappointed not to have met in total his expectations for our Hotel Location.
We are pleased to welcome you back to our hotel !

Best Regards
Diego Ferrari
Sales Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 1, 2012

We had the pleasure to stay in this hotel for four nights and we were pleasantly surprised by it. The room (202) had a nice size, a jacuzzi, mini bar, safe and a free coffee and tea set up.The room was comforable and clean and nicely decorated.

The staff was beyond friendly. They even put a basket of fruit in our room to celebrate my birthday and made reservations, a week before arrival, in a restaurant of my choice. They were all very helpfull and kind.

The hotel is located about 25 minutes by tram from the centre of the city. You can buy tram tickets (one fare or one day) at the front desk or you can buy two day tickets at the tabaccoshop, two minutes from the hotel. It's quite economical if you are going to make a number of trips into town.

Breakfast was nice. They even served a freshly made cappuccino, espresso, chocolate milk or tea by choise.

There is a supermarket (Billa) nearby. Just turn right when you walk out of the hotel, and turn right again at the next corner. It's even open on sundays!

We were able to leave our bags at the hotel until the afternoon of our departure.

I would highly recommend this hotel!

  • Stayed: April 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank TKBMCO
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gruppomirage, Direttore vendite at Best Western Hotel Mirage, responded to this reviewResponded May 3, 2012

Dear Guest,
Thank you for telling his experience at the Mirage Hotel on Tripadvisor.
I am very happy that you find the Hotel Mirage a very great place to stay in MIlan and all departments are very friendly and helpful.
When our guests are satisfied is the best award for our job!

We are pleased to welcome you back to our hotel !

Best Regards
Diego Ferrari
Sales Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 29, 2012

I stayed at this hotel with two friends this past weekend and we had such a great time. The hotel was clean and the staff were very friendly. It is located a bit of a distance from the center of Milan, but the tram that goes directly to the center stops right outside. The receptionist also gave us one of the best recommendations for a restaurant ever. It is nearby and called L`immagine. You must go there if you can! Overall, I was very pleased with the hotel, especially for the good price:)

  • Stayed: April 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Arielle F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gruppomirage, Direttore vendite at Best Western Hotel Mirage, responded to this reviewResponded May 1, 2012

Dear Guest,
Thank you for telling his experience at the Mirage Hotel on Tripadvisor.
I am very happy that you find the Hotel Mirage a very great place to stay.
When our guests are satisfied is the best award for our job!

We are pleased to welcome you back to our hotel !

Best Regards
Diego Ferrari
Sales Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Best Western Hotel Mirage

Address: Viale Certosa, 104/106, 20156 Milan, Italy (Formerly Mirage Hotel Milan)
Phone Number:
Location: Italy > Lombardy > Milan
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Wheelchair access
Hotel Style:
#9 Best Value Hotel in Milan
#12 Family Hotel in Milan
#36 Business Hotel in Milan
#42 Romantic Hotel in Milan
#42 Luxury Hotel in Milan
Price Range: $75 - $254 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Best Western Hotel Mirage 4*
Number of rooms: 86
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Orbitz, Hotels.com, Agoda, Expedia, Priceline, Travelocity, TripOnline SA, Cancelon, Hotwire, Evoline ltd and HotelQuickly so you can book your Best Western Hotel Mirage reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Milan Mirage Hotel

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