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“****#### WE WERE STOLEN IN HOTEL ###***”

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Best Western Hotel St. George
Ranked #148 of 428 Hotels in Milan
Brasilia, DF
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
“****#### WE WERE STOLEN IN HOTEL ###***”
Reviewed August 28, 2012

We were a group of women and girls and occupy 10 rooms from this hotel in the period from 07 to 14/07/2012. The day before we left the hotel, the safe rooms of four of our rooms have been violated and things were stolen. One of them was stolen some jewelry, another one 100 euros and 300 euros disappeared from my room. The manager said he could not do anything because many people in the hotel knew what the password to unlock the safes and thus would have no way of knowing who it was.

Stayed July 2012, traveled with friends
Helpful?
4 Thank Débora Q
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hotelstgeorge, Owner at Best Western Hotel St. George, responded to this review, October 24, 2012
Dear Guest,
Following the comment posted below about the presumed robbery that might have occurred in our Hotel, we would like to point-out that:
1. Concerning this presumed robbery, no piece of evidence against our staff have been found despite the Direction has asked the clients to lodge a complaint against us through the right Authorities, in order to contact our Assurance and in case, arrange a compensation.
2. All safes in the rooms can be opened only with the combination, chosen by the client;
3. It is not true that safety codes are known to all our staff. Concerning this, we have asked to the manager mentioned in the review and he firmly denies to have ever told to the clients that safety codes are known to all our staff;
4. In any case, we have promptly asked to our supplier to replace the safety codes with new ones.
All this being stated, we can only decline the heavy charges, which are unfounded and defamatory, published by the client on our account.
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472 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (28)
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Narvik
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed August 11, 2012

Very nice and clean hotel in Milan. We ordered a superior room because we needed some space. Our 16 year old girl slept on the couch, and there was a sliding door between the rooms NICE! The room was BIG and well equipped (only thing missing was a boiling can) The elevators was small when you arrive and leave carrying your luggage. The staff was very nice and helpful. We would recommend this hotel !!!

Room Tip: The superior rooms will be big enough for 3 adults
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  • Stayed July 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Aage J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hotelstgeorge, Front Office Manager at Best Western Hotel St. George, responded to this review, September 25, 2012
Dear Aage,
Thank you very much for your review. We hope it will be useful for people looking for an hotel in Milan. Concerning the boiler, it is missing in the room, but you can ask 24 hours a day to have hot water in your room. It is a free service that we are pleased to offer to our guests.
If you like keeping in touch with us, and be updated about what is going on in Milan, follow our Face Book page (Hotel St. George). You find info about the interesting Picasso Exhibition, for instance, that takes place till January 2013. A good reason, maybe, to visit again Milano.

Best regards,

Front Office Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Orange, California
Level Contributor
21 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed July 24, 2012

The front desk staff were real helpful and accommodating. Rooms were clean and big enough. The hotel was very near the metro and also near shopping. Breakfast is good also and the wifi is free. Although I lost my cross in this hotel I would go back as everyone was real nice.

  • Stayed June 2012, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank kerlicterus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hotelstgeorge, Front Office Manager at Best Western Hotel St. George, responded to this review, September 25, 2012
Dear “Kerlicterus”,
We are happy that you liked our Hotel. Thank you for having underlined exactly our plus: good location, nice staff, wi fi area. We invite you to follow our blog and Face Book Page (Hotel St. George) where you find updated calendar about Exhibitions, Theatre and Art.
We hope to see you soon,

Best regards,

Front Office Manager
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Casablanca, Morocco
1 review
Reviewed July 22, 2012

well beside of the little noice of the airconditioning it was a perfect stay from service to the acomodation

Room Tip: well the saint george hotel is perfect for your stay in milano
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  • Stayed July 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mohamed Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hotelstgeorge, Front Office Manager at Best Western Hotel St. George, responded to this review, September 25, 2012
Dear Mohamed,
Unfortunately Air Conditioning make some noise sometimes. We are happy that beside this small inconvenient you found pleasant the stay.
Follow us on Face Book (Hotel ST. George- beeing "friend" you will have a 5% discount on the best available rate) and post there one of your favorite picture of Milan.

Best regards,

Front Office Manager
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Oslo, Norway
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed July 15, 2012

Stayed at St. George in April 2012.
Friendly staff, clean hotel, very good breakfast and a perfect location. Will stay again.

Room Tip: I would ask for a room on the upper floors as the room we had (on 3) was a little dark.
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  • Stayed April 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Heidi69_Oslo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hotelstgeorge, Responsabile reception at Best Western Hotel St. George, responded to this review, July 20, 2012
Dear Heidi,
Thank you very much for the appreciation. We hope to see you again in our Hotel and we remind you that in our official web site you will find all the info you need: rates, e-booking, offers and links to our Socials. Blog, FaceBook and Twitter.

Best regards,

Staff Hotel St George Milano
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Moscow, Russia
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed June 28, 2012

We're staying in this hotel often. Great location, friendly staff. Once upon departure was the strike of taxi drivers, as a member of staff took us to the airport in his car and didn't want to take money for it. On the other side of the road excellent restaurants: 70 metres meat and 20 metres fish. The hotel need to improve the bar in our opinion.
All the best,
Oleg L.

  • Stayed May 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Oleg L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, Responsabile reception at Best Western Hotel St. George, responded to this review, July 14, 2012
Dear Oleg,
we are really pleased for your positive review about our Hotel, staff and location.
we are also glad for the suggestion about the Bar, we will provide to improve its service
with the hope to make you like it more next time you will come here.
In the meantime we wish you the best.
Best regards,
Reception Staff
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Edinburgh, United Kingdom
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed June 18, 2012

This hotel was recommended to me by an Italian friend who has stayed here many times. I have been to Milan a few times before and have gone to a different hotel each time, although they were all satisfactory. I shall be returning to the St George on my next visit. It is very conveniently located, with a range of restaurants and shops nearby and is a couple of minutes' walk from the metro. My room was a good size, clean and comfortable. Breakfast had a good range of lovely food with fresh coffee. All members of staff were pleasant and helpful. Although they spoke excellent English, they were happy to help me practise my Italian and were very patient.

  • Stayed April 2012, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Caroline M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, Front Office Manager at Best Western Hotel St. George, responded to this review, June 25, 2012
Dear Caroline,
thank you very much for your review that underlines some of the key points of the hotel. If you like to keep in touch with us and with Milan, follow us on FaceBook (Hotel St. George) you will find info about the city and the Hotel. The posts are both in Italian and English so you can practice our language if you like.

Best regards,

Staff Hotel St. George Milano
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Best Western Hotel St. George

Property: Best Western Hotel St. George
Address: Viale Tunisia 9, 20124 Milan, Italy
Phone Number:
Location: Italy > Lombardy > Milan > Stazione Centrale
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Room Service Suites Airport Transportation
Hotel Style:
#114 Luxury Hotel in Milan
Price Range (Based on Average Rates): $
Hotel Class:4 star — Best Western Hotel St. George 4*
Number of rooms: 50
Official Description (provided by the hotel):
Just a few steps from Milan downtown, since 1967 the Best Western Hotel St. George offers to guests a warm and charming atmosphere, typical of the Italian style. This 4 stars hotel is ideal for both leisure and business guests and it is located in a strategic position close to Corso Buenos Aires and Milan Central Station. The Duomo, the Fair of Milan and all the main points of interest are easily reachable thanks to the underground station situated just a few metres from the hotel. The professional and multilingual staff will suggest the most interesting and fashionable events taking place in Milan. ... more   less 
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Also Known As:
St George Hotel
St George Milan

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