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Starhotels Business Palace
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Reviews (1,569)
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All reviewsporto di maremetro stationlinate airportyellow linemilan centrefamily roomvery nice hotelquiet locationcommon areascomfortable bedswi fibig roomdecent sizepleasant stayeasy accesssuperior roompublic transport
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145 - 150 of 1,569 reviews
Reviewed July 29, 2014

My wife and I stayed at the Star Hotels Business Palace in Milan for 2 nights in July 2014 and the hotel most certainly did not live up to its name. The room was small and a little antiquated in its decor. The young lady on reception was not particularly helpful when we called down to ask for some milk to go with the tea and coffee making facility in the room, saying it was not provided "because Italians don't have milk in their tea". Since international guests naturally also stay in the hotel (we are English), this was not an answer that made any sense especially as other hotels we have stayed in in Italy do provide milk in the room. She then said we had to get it from the bar and they told us to come down and get it. Only when my wife protested, did they actually bring it up.

We also found the ambience of the restaurant sadly lacking when we went down for dinner in the evening as it is located in the basement so there is no natural light and none of the tables were laid. Only when guests actually came down to eat, were the tables then laid. Their room charges were the same as the Grand Visconti Palace in Milan where we stayed for two nights at the end of our holiday but there is no comparison in quality and value for money. The location is also quite far from the centre of Milan as it is at Porta de Mare which is just one stop from the end of the metro line.

The only positive remark I can make about the hotel is that the breakfast is excellent in both variety and quality of food.

  • Stayed: July 2014, traveled as a couple
    • Value
    • Location
    • Service
Thank Lance R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bologna A, General Manager at Starhotels Business Palace, responded to this reviewResponded August 7, 2014

Dear Lance R,
thanks for the review on Tripadvisor, we always read very carefully all our guest comments, especially those that show negative comments.
We are sorry that you have not enjoyed the stay at Starhotels Business Palace.
We have a coffee maker in all our rooms, with all is needed to prepare coffee, tea and chamomile. We do not have milk in our rooms, it can be required at the room service. Probably there is been a misunderstanding with a receptionist.
Starhotels Business Palace is not centrally located, but only 50 mt from the Porto di Mare metro station, and you can reach the Duomo and the city centre in 10 minutes.
We hope to welcome you again so that you can demonstrate that the hotel lives up to its reputation.
Sorry again for the inconvenience you had.
Kind Regards

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 22, 2014

The Hotel was really nice. Neat and Clean big Rooms. Very Near to the Metro Station, although a bit far from city. The Breakfast was good and the staff was helpful and welcoming
In all a nice experience and a value for money

  • Stayed: July 2014, traveled with family
    • Location
    • Rooms
    • Service
1  Thank Khanna1988
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bologna A, General Manager at Starhotels Business Palace, responded to this reviewResponded August 6, 2014

Dear Khanna 1988,
First of all, we would like to thank you for taking the time to say a few words about your recent stay at Starhotels Business Palace
We are glad to know you liked your stay in Milan
Hope to have the pleasure to welcome you again at Starhotels Business Palace in the next future.
Best regards

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Reviewed July 4, 2014

I was booked here because it was very close to where I would be working. I have spent enough time on business in Europe to be suspicious of anywhere describing itself as a 'Palace' but this was really good. Clean and large room, good shower and the beer and water from the bar weren't too expensive. Helpful staff and a good breakfast. Couldn't find much around to eat in the evenings, but as it's right on the Metro, you could just go into Milan centre.

  • Stayed: July 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank atterbury49
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bologna A, General Manager at Starhotels Business Palace, responded to this reviewResponded August 6, 2014

Dear Atterbury 49,

we are pleased to know that you loved your stay at Starhotels Business Palace and we thank you to recommend our hotel to people staying in Milan.
Hope to can have the pleasure to can meet you soon in our hotel.
Best Regards

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Reviewed June 26, 2014

We were 100% satisfied with this hotel as a great choice for an early flight out of Linate airport. We arrived by train and took a short cab ride (little traffic) to this hotel. The M metro may be a better choice during high traffic times. Our cab cost less than €20 from the Centrale Train station and closer to €30 to the airport next day.

Reception staff are first class professional and they are helpful, as well. These people are skilled and well trained - enough to work in the finast hotels of the world. They were a pleasure to interact with on every occasion. Thank you!!

The room was spotlessly clean, though the carpet was a bit worn. Not tattered - but slightly worn.

Bed and sheets were great and the bathroom was also perfect.

Wake up call came 15 minutes later than scheduled - but we always plan a backup alarm using the iPad if we are catching a train or plane.

I would highly recommend this hotel if the location suites your needs. The property and management are 1st Class!

Stayed: June 2014, traveled as a couple
1  Thank silvertravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bologna A, General Manager at Starhotels Business Palace, responded to this reviewResponded August 7, 2014

Dear Silvertravel,

thanks for writing a review on Tripadvisor.
We are glad to know that you stay at Starhotels Business Palace has been enjoyable and thank you to recommend our hotel to that people will stay in Milan.
Hope to can have the opportunity to meet you soon in our hotel.
Best Regards

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A TripAdvisor Member
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Reviewed June 22, 2014 via mobile

Overall it was a good hotel. The room was spacious and clean but the towels smelled a little. The subway is a 2 min walk from the hotel but 10 stops from the central station, i.e. 20 min subway ride from all the main attractions and the city center.

Stayed: June 2014, traveled as a couple
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bologna A, General Manager at Starhotels Business Palace, responded to this reviewResponded August 7, 2014

Dear Guest,
thank you to have written a comment on Tripadvisor and we are glad to know that you liked our hotel.
Regarding the bad smell of towels, probably they had a poor drying, we have never had this kind of problem. Anyway our housekeeping dept. could solve your problem if it had contacted.
Starhotels Business Palace is located at 50 mt from the Porto di Mare metro station (yellow line) seven stops to Duomo, about 10 minutes.
Hope to can welcome you again at Starhotels Business Palace.
Best Regards

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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