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“A good 4* hotel not in Center”

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Starhotels Business Palace
Ranked #114 of 428 Hotels in Milan
Tehran
Level Contributor
92 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
“A good 4* hotel not in Center”
Reviewed April 12, 2014

the hotel itself is ok. spacious room,clean and convenient.it's 1min walk to the yellow metro line station.our room was at 4th floor, very quite with 2 sides window that let the light come in.
the staff was really polite and helpful.
the breakfast buffet was not as expected for a 4*.the coffee was not hot and just an americano coffee was available (not espresso).the meat and cheeses was not fresh as I think it should be.
the hotel is in a side solitude (partly not safe) neighborhood. there is exactly nothing around to see.the only attraction for us was a wonderful restaurant nearby.
it was a good hotel, but we won't back as we are not the hotel-traveler. we prefer a friendly B&B for the next time.

Room Tip: our room at 4th floor was spacious and quite.No 465.
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  • Stayed April 2014, traveled as a couple
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Helpful?
Thank leila m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
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Moscow
Level Contributor
18 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed April 8, 2014

Despite some remarks including airconditioning unexpected failure and unwillingness of the reception to timely explain in detail things like payment mode for the garage parking, still the overall impression is good mostly for the close-to-metro location.

  • Stayed March 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank Vladimir K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Zurich, Switzerland
Level Contributor
1,490 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 797 helpful votes
Reviewed March 28, 2014

When originally making my reservation, I had requested a high floor as possible and I had a question for the staff. There was never a reply to my question prior to arrival. Upon check-in, I again inquired about a room on as high floor as possible (not an upgrade), but I was given a room on the second floor, thanks a lot! We stayed here for the March 14-16 weekend.

ROOM:
Good size, superior double. Best aspect of the room was certainly the bed, huge extremely comfortable, nice comforter and comfy bed pillows with the option to select more specialized pillows. Sound proofing good, large flat screen TV, pay mini-bar, coffee/tea maker w/ingredients, robe, slippers, free safe, storage cabinet and drawers,

Bathroom amenities included hotel branded body wash, shampoo, and lotion. There is also a hair dryer in the room. Shower/tub area was not practical, as the tub faucet is located in the middle of the shower area and one can/will constantly bang your knee or leg up against this faucet. The lower shower handle hose should be mounted higher on the wall so that you don’t have to stand on it while you shower (see my posted photos for better understanding).

On Sunday morning, the day of check-out, there was no hot water. I contacted the front desk at 05.30 a.m., and I was informed maintenance had previously been called as other guests had already complained.

STAFF:
Breakfast room staff was efficient. Front desk mostly helpful with maps and directions, but the check-in agent and reservations prior to my arrival was not very understanding of my inquiry.

BREAKFAST:
A reasonably good deal as it is included in the room rate. Coffee/tea, juices (apple, orange, pineapple), milk, yogurt, variety of nuts, sliced fruits, whole fruits, scrambled eggs, sausage links, beans, bacon (floating in grease!), variety of breads, rolls, pastries, various croissants, cereals, jams, sliced cold meats, cheese, lettuce, and tomato. Also offered are gluten-free selections with entailed yogurt, breads, jams, and crackers.

Lobby Bar:
I stopped by here, though I did not have a drink. One evening, they offered, snacks (mini cupcakes, chips, cookies) free of charge. Bar staff was friendly. The lobby and bar area is huge with seats, tables, couches and some more private areas.

Parking:
Underground secured parking is offered for €15/day. We parked on the street for free as there were spaces around the hotel and we had no issues with the street parking and the neighborhood was safe, just don't leave any items visible in the car.

Fitness Center:
Located on 11th floor had two treadmills, 1 stationary bike, 1 stair master, free weights, bench, universal machine, TV, lockers, shower, towels and a drinking water dispenser. I would suggest having a pen/pencil on a string to fill out the work-out disclaimer forms as there were none during the times I utilized the fitness center.

Grounds:
There is a small park/green space in front of the hotel. Unknown if this is actually a part of the hotel, but since you practically walk over it entering the hotel and it is in full view, efforts should be taken to care for the park as it is riddled with an over-abundance of trash.

Meetings rooms were mostly located on the lower level as the breakfast room.

Two inner courtyards areas are nice for relaxing, reading or setting your plans for the day.

Transportation:
A bus stop shelter is located on the corner of the property and the M3 underground is located around the corner of the hotel near the highway overpass. The underground runs approximately every 7 minutes from 6 a.m. until midnight daily and takes you to the Duomo in 7 stops and easily reached within 15 minutes once you have boarded.

In general:
Online reservation inquiries and hotel check-in was not very accommodating. Though reservation was for two, only one robe, one set of slippers, and one evening turn-down service chocolate was left in the room.
The location of the hotel is right off the highway and the air quality outside and the surrounding neighborhood of the hotel is poor and it also leaks into the building ventilation.
Wi-Fi offered for 1 free hour per day in standard rooms, I believe the Wi-Fi is unlimited in the suites. There is one computer terminal with printer in the lobby available free of charge 24/7. Check-out as late as 12 noon.

The atmosphere is relaxed and though it is located out of the city center, the location of the underground makes it very easy to get to downtown in less than 15 minutes. I would recommend staying at Starhotels Business Palace.

Room Tip: I requested an upper floor when making the reservation and I had another inquiry, also at check-in a...
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  • Stayed March 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
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    • Service
Helpful?
2 Thank FormerCaliBoy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Athens
1 review
Reviewed March 23, 2014

The staff was very helpful, especially when i forgot a bag and they were too kind to help me deal with it.
even though it is a business hotel, we went for vacations and because of the location (2 minutes for metro station) we enjoyed it a lot.
i totally recomment it

  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Galahotels.com

Helpful?
Thank Sofia K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bologna A, Manager at Starhotels Business Palace, responded to this review, December 18, 2015
Dear Sofia K,
Thank you for staying at the Starhotels Business Palace and leave your comments.
This is for us a very important opportunity to constantly improve our level of service.
We are pleased to know that you enjoyed your stay in Milan.
Thank you for expressing your positive notes about our staff.
Looking forward to welcoming you back soon in the heart of Milan, we send our
Best regards
The Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Manchester, United Kingdom
Level Contributor
28 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed March 7, 2014

Stayed here on a recent business trip. Nice hotel. Staff are warm and welcoming. Rooms are well presented, clean and tidy. There's a large bar area. I didn't eat here or use any of the facilities, so can't make comment. This place is really close to the Linate airport. Probably a 15-20 Euro taxi ride. As is the case in most hotels in Italy, there are no iron's in the room! You have to pay to get any ironing done, which i think is a rip off for any hotel to do.

  • Stayed March 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Travelsalotglobally
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bologna A, Manager at Starhotels Business Palace, responded to this review, December 18, 2015
Dear Guest,
First of all we would like to thank you very much for taking the time to leave your comment and for staying with us. Your comments and opinions are very important to us to improve our level of service.
Your feedback is extremely important to us as we constantly strive to improve our service.
We hope you consider returning to the Business Palace on your next visit to Milan.
Yours Sincerely,
The Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
paphos
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed February 26, 2014

I must say that this hotel was excellent. The staff, especially the reception staff were very helpful with any help I needed. The family room was very spacious, clean and very warm. We stayed for three nights with older children. Breakfast was very varied and filling. I was surprised how close it was to the metro station (Porto di Mare) about 20 steps. The hotel was only 5 stops away from Duomo which took less than 15 mins to get too. You can also purchase metro tickets from the hotel and they can also supply you with a metro map. Wifi is only free one hour per day per room. BUT there is a complimentary desktop and printer where you can use any time for as long as you wish for free. The beds where changed and made every day. I highly recommend this hotel and our stay was very pleasant.

Room Tip: We stayed in a family room which was 54m2 we had our own double bed and in the other room we had two...
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  • Stayed February 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Romeos_taverna
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Verona, Italy
Level Contributor
242 reviews
111 hotel reviews
common_n_hotel_reviews_1bd8 90 helpful votes
Reviewed February 21, 2014

Parking: Good, indoor (billable) and outdoor possibilities
Reception: Excellent, fast and smiling
Comfort: Excellent, no noise, good temperature, good sleep.
Cleanliness: Excellent
Bathroom: Very good
Internet: Poor, to be paid (only 1 hour for free), slow and unreliable
Television: Very good
Pillow choice: Excellent
In-room boiler: Excellent/Present
Elevators/Stairs: Excellent, many and fast
Breakfast quantity: Excellent
Breakfast quality: Very good, juices and pastries could be improved
Checkout speed: Excellent
Hotel Restaurant/Bar: Not used
Fitness/Spa/Pool: Not used

  • Stayed February 2014, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Gianluca G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Starhotels Business Palace

Property: Starhotels Business Palace
Address: Via Pietro Gaggia 3, 20139 Milan, Italy
Phone Number:
Location: Italy > Lombardy > Milan
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#44 Family Hotel in Milan
#69 Romantic Hotel in Milan
#92 Luxury Hotel in Milan
Price Range (Based on Average Rates): $
Hotel Class:4 star — Starhotels Business Palace 4*
Number of rooms: 248
Official Description (provided by the hotel):
Welcome to the Starhotels Business Palace. Our friendly and natural home for business travellers in Milan is just six metro stops from the centre in the South East business district, only minutes from the highway and Linate Airport.The Starhotels Business Palace is a superb conversion of an old early 1900s industrial building, an imposing facade with dramatic arched windows and the benefit of generous space throughout. We offer 11 large meeting rooms with a maximum capacity of 340 delegates - one of the largest conference rooms in Milan.In all, there are 247 spacious rooms and suites, Borromeo restaurant and bar and a superb Fitness Room with a stunning panoramic view over Milan. And the pleasure of "Offering hospitality" The Business Palace offers a wonderful choice of options for dining in Milan. Sample world-class international dishes and local favorites at our Borromeo restaurant. Or head to the La Corte bar for welcoming buffets and delicious tapas. Open day and night, La Corte is a wonderful spot to relax with a coffee and paper, or perhaps enjoy an aperitif before lunch or dinner. ... more   less 
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Also Known As:
Starhotels Business Palace Milan
Starhotels Business Palace Hotel Milan

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