I find Best Western hotels very variable, which isn’t surprising because they are franchise operations and so have no corporate style or identity or consistency of facilities and Hotel Ascot has the appearance of a rather basic, three star hotel; certainly not the four stars as claimed.
Things got off to a bad start when I arrived because I was shown to an extremely small, claustrophobic room with a single bed. I went back to reception and pointed out from my booking.com receipt that I had booked a double room. The room was quickly changed - but with no comment or word of apology. The replacement double room had a comfortable king size bed, even though the room was still on the small size. Mini bar and room safe were included, together with flat screen TV. The open (no door) wardrobe was barely adequate for hanging more than a few clothes and the shower (no bath) was about the smallest I've ever come across. Traffic noise was surprisingly intrusive given the double set of windows and blind – if staying here it’s obviously best to request a room facing away from the front road. I must add that my room bore little resemblance to the hotel website pictures!
The breakfast area was an open space at the end of the large lounge. Breakfast menu was not extensive with a limited range of hot and cold food. The large, very comfortable lounge included a bar although bar service was hard to find. A big plus of the hotel is free and fast Wi-Fi. The location is not particularly attractive in a dull side road but is conveniently within walking distance to the centre and with tram and metro connections close by.
- Official Description (provided by the hotel):
- Five-story Hotel, located in historic city center, close to Duomo, La Scala Theatre, business & shopping. ... more less
- Reservation Options:
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- Also Known As:
- Best Western Ascot
- Best Western Milan
- Milan Best Western