We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Disappointing”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 11 more sites!
Best Western Hotel Ascot
Ranked #258 of 427 Hotels in Milan
Reviewed November 7, 2011

Rooms were clean but needed refurbishing badly. Breakfast was okay and at least they provided real coffee.

Unlike all the other hotels we stayed at in Italy they tried to charge us for wi fi. The helpful reception guy gave us an hour free after we complained.

The location isn’t too bad and it’s fairly easy to get to via the Metro.

Compared with the first hotel we stayed at in Milan this was a real disappointment. Breakfast was the highlight.

Wouldn’t stay here again

  • Stayed: October 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Swineton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review
Reviews (382)
Traveler rating
Traveler type
Time of year
Language
  • More languages

87 - 93 of 382 reviews

Reviewed November 6, 2011

Stayed 1 night. Average reception service, room small and cleaned, great location. Tv set obsolete and the quality of the image very poor. Quality of pillows mediocre. Number of towels very limited. For one night is ok if your expectations are close to zero.

  • Stayed: November 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank novembre1965
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 25, 2011

This hotel is in a great location, not too far from the main attractions. After we settled into our room we noticed that the glass shower door was hanging, broken off of the track. A very dangerous situation and the room never should have been occupied until this was repaired. The telephone in my sister's room did not work as the phone line was broken. It seems that this hotel does not pay attention to upkeep of the rooms. The management ended up changing our room.

On a more positive note, the management was helpful and friendly though they provide no assistance in help for getting the baggage up or down the main entrance stairs. Being an older person, this was not an easy task. The breakfast was included and was very substantial.

  • Stayed: August 2011, traveled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Thank Jonas123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 18, 2011

We had just a few days in each city during our family trip trhough Italy. This is why central location was important. And also, any hassle was the least desired thing. It takes only 15 minutes and 10 Euros to get to Milano Centrale by taxi. The majority of the city's attractions are commutable by foot. The staff was very friendly.

This hotel has met our objectives on affordable budget. Thanks much for hassle-free time at this temporary home!

Random remarks:
+ Don't forget to ask porter for a free map!
+ Wi-Fi is paid separately - not an issue - just don't forget to log off
+ Working air conditioners

  • Stayed: August 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Thank John_from_the_UK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 10, 2010

this trip was part business, part pleasure, I needed to be in Milan for a meeting on Monday but came Saturday night so could spend Sunday at leisure.

The hotel is in walking distance of the cathedral and shops but it is tucked away in a dingy side street with not much in the immediate vicinity. It does appear to have formal links with a restaurant just around the corner which was good for late night dining on arrival.

The room was on the small side but clean and well maintained.

Breakfast was typically italian with pastries, cereals, meats, cheeses, fruit etc etc available.

Service at receptions was helpful and courteous,

  • Stayed: May 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank darrenposh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 10, 2010

This has never been among my usual list of options, but had to book there once that Milan was simply booked out for some concurrent events. This hotel is just terrible. Room was smelly and dirty, furniture were old and ugly, bed was not confortable, service at reception inexistent, bar never looked like had ever worked (it has been always closed over the two days I have spent there).
Just avoid it, at least for business trips. Might be ann option for cheap travellers that look just for a place to sleep.

  • Stayed: December 2009, traveled on business
    • Value
    • Location
    • Check in / front desk
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
1  Thank Shanty69
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 17, 2009

The room was small but clean. The breakfast included in the rate was decent but what's the point of putting out unripe fruit that isn't ready to be eaten? There is no restaurant on the premises and the one that hotel referred me to was a disappointment. There was no fitness room or other hotel amenities to take advantage of. On the plus side it's a 10 minute walk to the Duomo and the rate was reasonable for the area.

  • Stayed: November 2009, traveled on business
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank fixerstewie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Milan hotels
Lloyd Hotel
#351 of 427 in Milan
292 reviews
Navigli
Zurigo Hotel
Zurigo Hotel
#175 of 427 in Milan
379 reviews
Hotel Romana Residence
#179 of 427 in Milan
627 reviews
Show Prices
Show Prices
Show Prices
Centro Storico
Brunelleschi Hotel
Brunelleschi Hotel
#98 of 427 in Milan
1,198 reviews
Navigli
Hotel Dei Cavalieri
Hotel Dei Cavalieri
#103 of 427 in Milan
1,460 reviews
Navigli
Mentana Hotel
Mentana Hotel
#317 of 427 in Milan
205 reviews
Show Prices
Show Prices
Show Prices

Been to Best Western Hotel Ascot? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Best Western Hotel Ascot

Address: Via Lentasio 3, 20122 Milan, Italy
Location: Italy > Lombardy > Milan
Amenities:
Business Center with Internet Access Restaurant Room Service Wheelchair access
Hotel Style:
#159 Luxury Hotel in Milan
Price Range: $111 - $260 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Best Western Hotel Ascot 4*
Number of rooms: 67
Official Description (provided by the hotel):
Five-story Hotel, located in historic city center, close to Duomo, La Scala Theatre, business & shopping. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Priceline, Agoda, Booking.com, Ctrip TA, Hotels.com, Expedia, Cheap Tickets, Travelocity, Cancelon, TripOnline SA, Hotwire, getaroom.com and HotelQuickly so you can book your Best Western Hotel Ascot reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Ascot
Best Western Milan
Milan Best Western

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing