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“Our vacation was ruined.”
Review of Starhotels Ritz

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Starhotels Ritz
Ranked #108 of 431 Hotels in Milan
Reviewed August 11, 2013

Very bad hotel. We had a very serious intsedent. Our car was robbed in the parking lot directly across from the entrance to the hotel (the first place to the entrance of the hotel). Burglars broke the window at night and stole a suitcase from the trunk with things. The hotel is bad with secure, no cameras looking for parking and is a 4-star (opposite the hotel 3 stars they are). We strongly suspect the involvement of employees at this intsedent as luggage in the trunk was closed, the only one who saw the luggage car, we left a bag, was a porter who delivered us to our other bags in the room. When the glass is broken it should have been heard before the entrance to the hotel 7 meters, and up to the reception desk 15 meters. The hotel manager is not surprised and did not express sympathy and expressed no surprise!! (When we went to the hotel to find out where to look in front of their cameras Security, extremely surprised, and expressed his condolences .. exclaimed - "Oh the horror!") We left a statement to the police. Our vacation was ruined.

  • Stayed: August 2013, traveled as a couple
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2  Thank DmitryZashcherinski
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bologna A, Direttore at Starhotels Ritz, responded to this reviewResponded December 16, 2013

Dear Guest,
Thank you for choosing Starhotels Ritz for your stay in Milan and for writing your review on Tripadvisor. We are very sorry to hear that you had this terrible accident during your stay in our hotel. Unfortunately in the big city like Milan that is full of tourists can happen things like this. The parking area that is in front of the hotel is a public parking for all the residents of this area. That’s why we advice our guests not to leave the car in the street and to park it in our private garage that is just around the corner. We apologize again for that terrible situation that has happened to you.
Hope to see you again in our hotel. Best regards.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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237 - 243 of 1,117 reviews

Reviewed August 10, 2013

This hotel was a 1 night stop over for my girlfriend and I. The location was great. The reception staff were lovely and so was the hotel. The room was spotless and of a decent size. The bathroom was really nice too. The breakfast was really good also with all you can eat etc....

  • Stayed: August 2013, traveled as a couple
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Thank j0nnyb0y01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bologna A, Direttore at Starhotels Ritz, responded to this reviewResponded December 16, 2013

Dear Guest,
Thank you for choosing Starhotels Ritz for your stay in Milan and for writing your review on Tripadvisor. We are very glad to hear that you liked our hotel and our staff at the reception. Attention to all needs of the guest is our strong point. It’s very pleasant to hear that you appreciated our good location near the city center. Thank you for a nice review of our restaurant. All our guests appreciate the American breakfast with a big choice of food. We hope you will recommend our hotel and we will be happy to welcome you at our hotel during your next trip to Milan.
Best regards.

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Reviewed August 5, 2013

This is an excellent hotel a couple metro stops away from Duomo. Great value for money if you book it right. Very very large room. At 95 Euros, such a great change from the other cities and hotels. Right outside the hotel is the busy shopping street Corso Buenos Aires which has all the shopping you will need from clothes (Mango, H&M, Muji, OVS, etc) to grocery, patisseries, bakeries and kitchen supplies. None of the luxury brands but those are all available at Duomo area which is 3-4 stops away.

  • Stayed: July 2013, traveled as a couple
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Thank Marc N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bologna A, Direttore at Starhotels Ritz, responded to this reviewResponded December 16, 2013

Dear Guest,
Thank you for choosing Starhotels Ritz for your stay in Milan and for writing your review on Tripadvisor. It’s very pleasant to hear that you appreciated our good location near the city center in the shopping area. We hope you will recommend our hotel and we will be happy to welcome you at our hotel during your next trip to Milan.
Best regards.

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Reviewed July 30, 2013

This is a really good hotel especially for a city break and not only. Our room was not big but very clean, nice and confortable. Location is ok, 10-12 min. walk from the Cathedral/Dome. Nice staff. I do reccomend it, the value you get for the price is worth it.

  • Stayed: September 2012, traveled with friends
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Thank Valentin P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bologna A, Direttore at Starhotels Ritz, responded to this reviewResponded November 25, 2013

Dear Guest,
First of all, we would like to thank you for taking the time to say a few words about your recent stay at Starhotels Ritz on Tripadvisor.
Thank you for having chosen our hotel, it is a pleasure for us that you have enjoyed your stay with us.
We hope to have the pleasure to welcome you again at Starhotels Ritz in the next future.
Best regards

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 28, 2013

It is my first time to this hotel, that I recommend for value for money. Room is not very big, but big enough for what I need. Breakfast very good, firness and spa for free and very useful.
Veri quiet and confortable for sleeping, very close to corso buenos aires and metro station.
Staff OK

  • Stayed: June 2013, traveled on business
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Thank Baire T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bologna A, Direttore at Starhotels Ritz, responded to this reviewResponded November 17, 2013

Dear Guest,
First of all, we would like to thank you for taking the time to say a few words about your recent stay at Starhotels Ritz.
Hope to have the pleasure to welcome you again at Starhotels Ritz in the next future.
Best regards

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 23, 2013

great modern rooms, we slept really good, nice breakfast, all of the staff are nice and helpful, the location is good - could choose something little more in the center, no nice view from the rooms. great great value for your money!!!

  • Stayed: September 2012, traveled as a couple
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Thank nimtsovich
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bologna A, Direttore at Starhotels Ritz, responded to this reviewResponded November 17, 2013

Dear Guest,
First of all, we would like to thank you for taking the time to say a few words about your recent stay at Starhotels Ritz on Tripadvisor.
Hope to have the pleasure to welcome you again at Starhotels Ritz in the next future.
Best regards

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 18, 2013

It is a comfortable hotel, within walking distance (25 min) of the centre. How did they get a 4star rating is puzzling...
Nice, comfy if smallish rooms. Unusually for hotels, you have actual blinds that allow you to put your room pitch black...no more waking up with the early sun rays.
Good quality sleep overall, although the products they use for cleaning have a strange strong and annoying odour.
Very nice breakfast.
Beware of the stairs upon entering. I have seen a couple of people falling down, as they are unexpectedly steep. The lifts are quite small.
Despite everything, it is a good choice for your stay in Milano

  • Stayed: June 2013, traveled on business
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Thank pjm_pt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bologna A, Direttore at Starhotels Ritz, responded to this reviewResponded November 17, 2013

Dear Guest,
First of all, we would like to thank you for taking the time to say a few words about your recent stay at Starhotels Ritz on Tripadvisor.
We are really sorry that you did not appreciate the smell of the cleaning products. They are provided by a expert and qualified company which takes care of all the hotel of our chain. But we will not miss this information and we will take into consideration.
Hope to have the pleasure to welcome you again at Starhotels Ritz in the next future.
Best regards

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Starhotels Ritz

Address: Via Lazzaro Spallanzani 40, 20129 Milan, Italy
Phone Number:
Location: Italy > Lombardy > Milan > Citta Studi
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#88 Luxury Hotel in Milan
#93 Business Hotel in Milan
Price Range: $120 - $439 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Starhotels Ritz 4*
Number of rooms: 197
Official Description (provided by the hotel):
Welcome to the beautiful Starhotels Ritz in Milan. Our recently refurbished 4 star hotel is in central Milan, just behind Corso Buenos Aires - famous for shopping. We're on a quiet street in a lively area full of restaurants, theatres and bars - the perfect balance for your trip to the city, whether you're here for business or pleasure.Our smart hotel in Milan offers 197 rooms and suites and 7 flexible conference rooms seating from 40 to 170 guests. La Lambruscheria restaurant and bar serves local and international dishes, prepared with consummate skill. The superb Wellness area features a fitness room, sauna, Finnish shower and Turkish bath Partnership with Eataly means new value and uniqueness for Starhotels' offering. The Restaurant and Bar at the Ritz are a smart, stylish choice for dining in Milan, with traditional Italian food and international dishes all complemented by a good wine list and a warm, welcoming atmosphere. The Restaurant can host events on a suitably grand scale, with banquets and drinks receptions for up to 150 people. The Bruschetteria restaurant offers a large dehors which is very enjoyable on warm sunny days. ... more   less 
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Also Known As:
Starhotels Ritz Milan
Starhotels Ritz Hotel Milan
Ritz Milan
Ritz-Carlton Milan
Milan Ritz

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