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“ospitalita eccezionale!” 5 of 5 bubbles
Review of Hotel Berna

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Hotel Berna
Ranked #14 of 430 Hotels in Milan
Certificate of Excellence
little mulgrave
Level Contributor
28 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“ospitalita eccezionale!”
5 of 5 bubbles Reviewed December 28, 2012

The hotel is conveniently located within easy walk from central station and the subway, warm and welcoming staff in each section, lovely well cared-for facilities, terrific bar, the best breakfast. The reception staff helped us with every request. Could not ask for more and we will stay here next time we visit milano.

  • Stayed December 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank minonloso
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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6,143 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (688)
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Melbourne AU
Level Contributor
31 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 bubbles Reviewed December 27, 2012

I have to concur with the positive nature of reviews about Hotel Berna.
Excellent service, brilliant breakfasts, cracking value.
I had a single room facing the courtyard. Yes it was small, but immaculately fitted out and entirely adequate.
The all inclusive tea and coffee and soft drinks in the mini bar are a bonus. As is the bathroom duck.
I'll be back.

Room Tip: the courtyard rooms are quiet
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  • Stayed December 2012, traveled solo
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank woofsson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Buckinghamshire
Level Contributor
17 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed December 26, 2012

This was the best of three hotels during a week in northern Italy.

There appeared to be a continuous improvement attitude to getting the details right at every stage. I responded to an email two days before check-in inviting guests to specify preferences for things like the type of pillow/ duvet and room temperature on arrival. All staff from check-in at front desk, porters, cleaners and restaurant staff were sincerely friendly, professional, courteous, efficient and going the extra mile whenever they could. We appreciated the complimentary soft drinks/water and tea/coffee facilities in the room which we didn’t find at other hotels. The Wifi signal was excellent at all times; we found the signal to be poor or non-existent in other hotels. Breakfast was excellent.

Our room was in the building across the road which was not a problem for us. As stated by previous TA reviewers the location was “perfetto” (excuse the Italian) giving easy access to all the key sites via metro. We were recommended a nearby restaurant (Settembrini) for our first night’s dinner which turned out to be excellent. All in all, an exceptional hotel and highly recommended.

  • Stayed December 2012, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Truebrit57
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne
Level Contributor
50 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 bubbles Reviewed December 23, 2012

We absolutely loved staying in this hotel. Even though it's not so small, it felt like a boutique hotel. From the moment you enter, you are greeted with a warm smile and you feel very welcomed. Our room was spotless and very comfortable. The breakfast selection was huge and delicious, easily one of the best we've encountered and staff circulate to make sure all your needs are looked after. Location-wise, it's great, just a short walk from the train station. We truly can't recommend this hotel highly enough and have since sent others to stay there.

Room Tip: We were on the second floor. The lift is small, so easy to walk down and even up if necessary.
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  • Stayed July 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank ShlomGit
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
vancouver
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed December 23, 2012

I stayed at this hotel for 3nights, it was the best money I have ever spent on a hotel. Prior to my arrival you have the option of customizing your stay from the types of pillows, bedding, and drinks you would like to have during your stay in Milano. On my arrival I was warmly greeted by the staff at the front desk, where they informed me that my room was upgraded to standard plus free of charge. I was assisted with my lugguage and escorted to my room by a staff member.The standard plus room was beautiful and newly renovated for a more modern feel! Instead of chocolates I recieved a package of cookies on my pillow and there is a free rubber duck they invite you to take home as a momento. The rooms are very quiet and I had a great night sleep. The breakfast is served on the main level and it has an array of breakfast and brunch items. The breakfast staff were friendly and very curteous. The staff will bring you a hot cappacino at your request which is delicious, the hot chocoloate is like drinking from a chocolate fountain it is so silky and warm. All the food items were divine!!

Rooms are clean, staff are warm and very helpful, and the hotel is a 5min walk from Milano Central train/bus station. There are plenty of local restaurants to choose from for lunch and dinner.

Would I stay here again....absolutely!!!

Room Tip: Take the standard plus the rooms are newly renovated and away from the elevator is the best. It woul...
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  • Stayed December 2012, traveled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank hkja
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Milan, Italy
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed December 22, 2012

The customer services at hotel Berna is 10/10. They gave great reopmmendations for restaurants. The hotel is 5 min walk from the main station. The price was perfect.
We had a great time at the hotel and got lots of useful information from John and other staff.
I had an incendent with the bathroom room which they fixed promptly.

  • Stayed December 2012, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank jverster
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kiev, Ukraine
Level Contributor
16 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 bubbles Reviewed December 21, 2012

This hotel is just a baume for a soul of a traveller. The sensation of wellbeing that all the little detail of the hotel creat is beyond of all the expectations. Very clean hotel, very welcoming staff (are really hapy to see you and really willing to help in any manner). The room is fantastic, the beds and linens are great that makes you want to stay in bed all the morning. We were in december it was warm in the room and the room is so quiet. Free cofee and cookies at the reception and in the room. Position is opposite to the railway station, the block is clean and safe.This hotel has something more then a 4 stars, it has a soul.

  • Stayed December 2012, traveled with friends
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank svitlanaKiev
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Berna

Property: Hotel Berna
Address: Via Napo Torriani 18, 20124 Milan, Italy
Phone Number:
Location: Italy > Lombardy > Milan > Stazione Centrale
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Room Service
Hotel Style:
#2 Family Hotel in Milan
#6 Romantic Hotel in Milan
#6 Business Hotel in Milan
#13 Luxury Hotel in Milan
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel Berna 4*
Number of rooms: 116
Official Description (provided by the hotel):
If you intend to stay in Milan for work or pleasure, the Hotel Berna is clearly your preferred choice. The Central Station, the subway, the shuttle terminals for the airports are at 200 m from the Hotel. The hotel services include 116 rooms, an underground parking space, meeting rooms and more... First of all, our welcoming smile. However, the smiles after will be many: when we welcome you and during your stay. And there will also be your smiles when you discover our qualities, the cuddles that we have reserved for you and the surprises prepared just for you. From the breakfast to the cleaning, from the choice of the room temperature to the silence. In the heart of Milano you will discover the atmosphere of one of your second homes. ... more   less 
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Also Known As:
Berna Hotel Milan
Hotel Berna Milan

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