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“I would stay another time only if it was cheaper”

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Ibis Milano Ca Granda
Ranked #171 of 431 Hotels in Milan
GreenLeadersBronze level
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“I would stay another time only if it was cheaper”
Reviewed June 22, 2013 via mobile


Staff is friendly and helpful
Rooms are small clean but furniture and decoration could have been better
Beds are really small , you wouldn't feel that comfortable .

Elevator is horrible , I can't believe the noise and vibration it makes

Carpet near the reception is dirty
Breakfast is poor , merely a breakfast
They charge additional 8,5 Euro a person for breakfast

Restaurant service is 24 / 24 according to their leaflet but in reality that was not true .
We went to the restaurant at 11pm asking for pizza but they say ; it is late now , sorry we are closed

  • Stayed June 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mouayedd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CCrippa, Direttore at Ibis Milano Ca Granda, responded to this review, June 23, 2013
Dear Guest,

thank you to share your experience about Ibis Cà Granda on tripadvisor.

Service 24/24 is for food and drink menù I can confirm you restaurant closing at 10.30 p.m.

I do apologize for your inconvenient and hope to regain your confidence in your next stay.

Best regards

Cristiana Crippa
General Manager
Ibis Cà Granda
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,143 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 bubbles
  • Location
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
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Pune, India
Level Contributor
85 reviews
77 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed June 19, 2013

Super small rooms, not so friendly and polite staff barring a couple of guys at Reception and one girl in the restaurant named, not much to choose for the menu, unstable internet noisy elevator , the list may go long for improvement. I think I should better choose this as an alternate career.... nothing is close buy except couple of pharmacies and I guess a liquor shop though this is in the quite kind of center of town.

On the plus side close to Milano Centrale and quiet location within the city, they were willing to offer me early check in around 1100 hrs than the usual 1400 hrs .... All in all with the price they charge I don't think there is value and with a lesser price this is much suited to be Ibis budget.

  • Stayed June 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com

Helpful?
Thank Ashish P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Milan hotels

Stockholm, Sweden
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed June 17, 2013 via mobile

A really good choice during my vacations to italy. A hotel where i will love to stay again. Good room and shower with bath tub. Perfect location. Good price. Easily reachable by different sources like bus metro and tram. Good internet in the room. It is 2nd time dat i stayed at ibis and dey never disappoint me.

  • Stayed June 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ChFarooq
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Athlone, Ireland
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed June 7, 2013

One of the best Ibis I've been in my life. Few places on the park if you are driving. Apart this, the hotel is excellent! Staff is friendly and you can find good restaurants 3 or 5 minutes by car from the hotel.
Definitely, I recommend...

  • Stayed June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com

Helpful?
Thank jpicussa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christchurch
Level Contributor
25 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed June 2, 2013

We stayed two nights at this hotel, while staying in Milan.

We selected this hotel, as it had some free car parking. If we wanted somewhere closer to the city, we would have been paying between €10-20 just to park the car per day.

You have to remember with all the ibis hotels, that they work to a formula, this makes them cheaper, and also easier to know what to expect. The downside it that the hotels generally lack personality. So long as you know this, you generally get what you expect. There is a Ibis Novotel right next door as well if you want an upgrade in hotel room quality.

Our rate also included breakfast, and it was fairly standard ibis fare of cereals, juices, coffee, breads and pastries.

Wifi is included free, as part of new Ibis policy of free wifi in all hotels. It's great that they no longer charge in some hotels, and provide free of charge in others.

The staff where very helpful, and provided plenty of information about how to get in and around town.

The hotel is defiantly a good distance from the city, and we ended up leaving our car at the hotel. The staff advised us to get a 24 local public transport pass, which allowed us to jump on any bus, tram or train for a 24 hour period. This worked like a dream, and the best bit is that you end up right in the middle of the city, without the hassle of trying to find a car park.

If you don't have to worry about car parking, there are plenty of good hotels right in the centre of the city that you can choose from. But is you have to consider car parking, and don't mind interacting with the locals while using a bit of public transport. Then this hotel will do you just nicely.

I would have no problem staying at the hotel again in the future.

  • Stayed January 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Paul D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CCrippa, Direttore at Ibis Milano Ca Granda, responded to this review, June 10, 2013
Dear Guest,

thank you to share your experience in Tripadvisor and leave your comment.

I appreciate that you enjoy your stay here in Milan and service in Ibis Cà Granda.

Waiting to welcome you again in the next future.

Best regards

Cristiana Crippa
General Manager
Ibis Cà Granda
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Burgess Hill, United Kingdom
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed May 28, 2013

I was very disappointed when I arrived. I had booked 2 nights and a subsequent 3rd.night as I needed to stay longer. I have also phoned from England telling them that there was two booking but it was for the same person, so they were aware not to reserve an extra room uneccessary. When I arrived, they could not find my second booking, though I had the reservation number. Only when I asked to see the Manager, her assistent and not the Manager came to see me and talked to me and apologised for the mistake. Some of the staff at the reception I find not up to the job or should be trained better. I do not know if in the future I will be staying at this particular hotel, though I have been used Ibis Hotels for long time. Milan Ibis Ca' Granda I believe is the worse hotel I have been staying though is convevient to me. Last year I booked by phone on the way to Milan given all details as requested including my accor club card and a credit card number but when I arrived there was no reservation and was told they wrote the wrong name. Do you find this acceptable?

  • Stayed May 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com

Helpful?
Thank Milan1888
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CCrippa, Direttore at Ibis Milano Ca Granda, responded to this review, June 10, 2013
Dear Guest,

I do apologize for you inconvenient with the reservation issued.

Mistakes can happend and we try to solve it immediately, what it's not standard is a bad attitude from a staff.

I and my assistant on a daily basis we try to improve it because it's very important how to deal with our guest.

I hope to regain your confidence in your next stay.

Best regards

Cristiana Crippa
General Manager
Ibis Cà Granda
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bogota
2 reviews
Reviewed May 21, 2013

Ibis Milanano Ca Granda is a very good hotel and attention and service are very good as well. It is far from the Domo but the Metro has a good service. I recommend it to travelers.
(My language is spanish)

  • Stayed May 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com

Helpful?
Thank OpinionBogota
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CCrippa, Direttore at Ibis Milano Ca Granda, responded to this review, May 24, 2013
Google Translation
Querida Huesped,
Estoy feliz que haiga pasado bien su estancia en el Ibis Cà Granda.

Compartirè sus comentarios con todo mi staff, que cada dia trabaja para cumplir las expectativas de nuestros huespedes.

Sinceramente,

Cristiana Crippa
Directriz
Ibis Cà Granda
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Ibis Milano Ca Granda

Property: Ibis Milano Ca Granda
Address: Viale Giovanni Suzzani 13/15, 20162 Milan, Italy
Phone Number:
Location: Italy > Lombardy > Milan > Bicocca
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Wheelchair access
Hotel Style:
#8 Best Value Hotel in Milan
#20 Green Hotel in Milan
Price Range (Based on Average Rates): $
Hotel Class:3 star — Ibis Milano Ca Granda 3*
Number of rooms: 132
Official Description (provided by the hotel):
Close to the A4 motorway and 5 km from the centre of Milan and its monuments, the Ibis Milano Ca Granda hotel is easily accessible from the airport (15km). For your seminars, the hotel puts at your disposal 2 meeting rooms, its restaurant of Italian specialities and grills and its bar open 24/24. The hotel proposes 132 air-conditioned rooms available for booking, including 4 for disabled guests, as well as Wifi Internet connection. Free parking is available. ... more   less 
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Also Known As:
Ibis Milano Ca Granda Hotel Milan
Ibis Hotel Milan
Accor Milano Ca Granda

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