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Hotel Capitol Milano
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Reviews (503)
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Reviewed August 14, 2013

The hotel is not a 4 star property. The lobby might be nice, but room was dirty and carpet was coming up. Front desk had a serious attitude problem. Manager was "on holiday" for a month, so no decisions could be made until he came back.

The air conditioners in this hotel are very bad, do not expect to have a comfortable temp. We waited hours for ours to cool the room, and receptions response was: "don't expect american AC temperatures". They refused to switch us rooms because the manager wasn't there.

We ended up leaving because of receptions lack of ability to help us, and lack of a cool room.

Stay somewhere else.

  • Stayed: August 2013, traveled on business
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2  Thank ENY1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 23, 2013

This hotel is in walking distance to The Last Supper and Coin (Italy's version of a department store). However, it's not close to the Cathedral, Strozi Castle, or Arcade. The room was great, but the snarky attitude by the front desk staff left a sour taste. NOTE: Only one device is allowed on free Wi-Fi use. No exceptions! I was told that once one device is clicked off, another can log on. But that simply wasn't true. Both our friends and I couldn't get Wi-Fi on additional devices. What made matters worse was the front desk staff arguing with us about this issue. After much discussion, they refused to provide additional assistance with any matter. Bottom line: Room great. Service poor.

  • Stayed: July 2013, traveled with family
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1  Thank Patty449
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 7, 2013

- It is near Milano fiera, just two metro stations and not far from the central area
- It is close to commercial area.
- Clean rooms.
- Helpful reception staff.
- Breakfast is average.
- Single rooms are small, so try to avoid.
- WiFi is very limited (just to check regular e mails).
- Air condition takes time to cool the room as it stops immediately after you leave out.

  • Stayed: June 2013, traveled solo
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Thank AKM2000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 30, 2013 via mobile

Stayed here for 2 nights as a birthday treat from SO. Choose this hotel due to close proximity to San Siro Stadium (Bon Jovi concert). The suite was well appointed, clean, comfortable and spacious. The bathroom had a jaccuzi bath, lots of hot water and plenty of clean, fluffy towels. Breakfast was continental with a limitless choice and i might add, fully stocked with both hot and cold optipns. The staff went out of thier way to be helpful on all aspects of our stay. Overall opinion.............excellent.

Thank Tiamaria54
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Reviewed June 24, 2013

Rooms were awesome.
Food which we had just a breakfast and dinner was terrible. Half in the menu card was missing, no chicken or lamb. Chef says its not season for it..
Funny??!
Staffs were bit rude, for calling for breakfast room service, he asked to come down to select the food. Then why it's called room service.

Wifi was slow. Every time had to reconnect again even though we paid 10€ per day after one day free wifi.

Otherwise stay was awesome,
enjoyed shopping and eating out in Italian restaurants.

  • Stayed: June 2013
    • Value
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Thank IMHOTEPS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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