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“Stylish hotel just a short walk from the centre”
Review of Uptown Palace

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Uptown Palace
Ranked #55 of 427 Hotels in Milan
Certificate of Excellence
Edinburgh
Level 3 Contributor
23 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“Stylish hotel just a short walk from the centre”
Reviewed December 2, 2013 via mobile

Stayed for two nights at the UP hotel on a long weekend trip to Milan.
Was pleasantly surprised by the location of this hotel, just a 10 minute walk to the Duomo and main shopping streets. The ideal location for walking around the downtown area, with major sights in comfortable walking distance. Trams and metro stations also serve the area well.
The hotel itself is very modern and stylish inside. We stayed in a classic room which although slightly on the small side, was perfectly presented and had everything we needed for a comfortable stay.
Reception and concierge staff are friendly, welcoming and super helpful.
Would highly recommend & stay again!

Stayed December 2013, traveled as a couple
Helpful?
Thank Emcka0
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
uptownpalace, Operations Manager at Uptown Palace, responded to this review, December 4, 2013
Dear Emcka0,

we are delighted by your very nice feedback.

Your satisfaction is our goal therefore we are very glad we have fully met your expectations.
The strategic location, just a few steps from the center of the city, is one of our most important assets.

We hope to welcoming you back soon at Uptown Palace.

Kindest Regards,

Alfredo Petrone
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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Tehran, Iran
Level 4 Contributor
21 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed November 29, 2013

We had booked a standard double room for 3 nights. after we checked in, we found some fly in the bathroom, we got angry, because the main reason for booking this hotel was it's cleanliness, so we immediately informed reception and they changed the room in friendly manner. the new room was very clean. the other thing which made me angry was about room service; although we stick "do not disturb" but house keeping had entered the room.
in generally the room was clean, tiny and modern.sleep quality was excellent. breakfast was good but it can be improved to american breakfast. we had dinner in the hotel restaurant, it was delicious. wifi was free for an hour in lobby. Location was good; only 15 minutes walk to milan city center. they put some cookies and a card for my husband birthday in room, it surprised us very much. we enjoy staying this hotel.

  • Stayed August 2013, traveled as a couple
    • Value
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Helpful?
Thank Nazila N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
uptownpalace, Operations Manager at Uptown Palace, responded to this review, December 2, 2013
Dear Nazila N,

we thank you very much for your kind feedback.
Glad to read your satisfaction with our rooms, breakfast, restaurant and the efficient Reception service; everyday our staff is putting its best effort in order to provide you with the best experience ever.
We are so sorry for the “do not disturb” matter but we guarantee that our housekeeping service is always very professional.
We thank you as well for your suggestion about the breakfast (we will surely take it in consideration) and for having stressed the importance of our location.

We look forward to welcoming you again soon.

Best Regards,

Alfredo Petrone
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wellington
Level 3 Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed November 20, 2013

We stayed as part of our honeymoon in October. All staff we encountered were so friendly and welcoming and congratulated us which was so nice. Angela kindly showed us to our room where they had given us an upgrade which was really appreciated.
We sat with Riccardo in the bar who far exceeded our expectations to welcome us and teach us about Italy and the language. I really reccommend this hotel as the service is second to none and the rooms themselves are absolutely beautiful. Not to mention the amazing breakfast buffet! Special thanks to Angela & Riccardo for making our stay so perfect

  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank CMW08
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level 2 Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed November 17, 2013

Everything about this hotel was great. Very spacious rooms, huge bathroom, modern and well kept. Staff were friendly and helpful. Location was good, just a very doable walk from the Duomo square, otherwise there was a metro stop just around the corner. Highly recommended.

Stayed May 2013, traveled with family
Helpful?
Thank Jaxomsyd79
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, Singapore
Level 5 Contributor
81 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed November 14, 2013

After a long drive we were keen to rest up in the hotel. Uptown Palace was a modern, clean and stylish hotel in a very convenient location, only 10 - 15 minutes walking distance to the main shopping precincts and sights.

We had a larger room on a higher floor, which looked out onto the main street. Our room was very comfortable, spacious, clean and lovely decor and amenities. The bed was super comfortable and conducive to a good nights sleep. The bathroom included a bath which was a welcome relief as a pregnant traveller.

The concierge staff and reception staff were helpful with explaining the car parking and directions to various points of interest around the city.

The breakfast restaurant was impressive, a great selection of pastries, cereals, hot items and juices. All very tasty and well presented.

We would highly recommend this hotel, but might pay to upgrade if your looking for a good night sleep.

  • Stayed October 2013, traveled as a couple
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Helpful?
Thank ladyofleisureisles
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Swansea, United Kingdom
Level 5 Contributor
55 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed November 14, 2013

A very clean, comfortable,well-equipped modern room with high quality furnishings.
We were on 3rd floor and slept well - no noise despite leaving the window open, and a very comfortable bed. Excellent service from reception and door staff on arrival and departure. Plentiful breakfast (including freshly baked cakes). wifi was free in lobby/bar area.
Perfect base for a city break in Milan - ideally located to walk to Navigli area for the evening, and to Duomo and the city centre. Bus no 94 stops nearby if you prefer not to walk and plenty of trams nearby too.
Booked via trivago and got an excellent room rate.

  • Stayed November 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank lazydaysagain
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dubai, United Arab Emirates
Level 6 Contributor
99 reviews
77 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
Reviewed November 12, 2013

Great room, free wifi in reception area, king size bed.
Not many amenities in hotel and good one for base in Milan to get around.
In simple terms, a good hotel if you are not going to be spending much time in the hotel as a tourist. Comfortable, clean, good service.

  • Stayed December 2012, traveled as a couple
    • Value
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    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank RG1978
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Uptown Palace

Property: Uptown Palace
Address: Via Santa Sofia 10, 20122 Milan, Italy (Formerly Uptown Palace MGallery Collection)
Location: Italy > Lombardy > Milan
Amenities:
Business Center with Internet Access Free Breakfast Restaurant Room Service Wheelchair access Airport Transportation
Hotel Style:
#38 Business Hotel in Milan
#41 Family Hotel in Milan
#44 Romantic Hotel in Milan
#47 Luxury Hotel in Milan
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Uptown Palace 4*
Number of rooms: 165
Official Description (provided by the hotel):
The Uptown Palace is a 4-star superior business hotel in Milan. It is modern and elegant and situated a short walk from the Missori metro stop (yellow line), from Piazza Duomo and from Milan's famous shopping streets. The carefully chosen and highly qualified multilingual staff guarantee high levels of service and care for every guest. The Uptown Palace has 165 fully soundproofed rooms. Floors in the rooms are parquet or carpet while those in the public areas are marble. Each room has LCD televisions and en suite bathrooms with shower or bathtub, together with fluffy robes, slippers, hairdryers and a stylish selection of toiletries. The Presidential Suite and four of the Executive suites have an atmospheric view of the Duomo and of the rooftops of busy Milan. Uptown Palace offers its guests a destination par excellence where every dream can come true. ... more   less 
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Also Known As:
Uptown Palace Hotel Milan

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