Lovely modern décor. Unfortunately it's a case of style over function. The 'look' of the place is more important than the needs of the customer. Not enough sign-age, none in lift to help guide you where you need to go. The Milan heat got to me so I was trying to find out if the bar served food but nothing in room to help me and no info to tell me where it was even. Luckily by the 2nd evening I had spotted the Carrefour supermarket just up the road so brought food in for the next evenings. Need to take notes from Uptown Palace in Zurich to improve the customer experience.
- Official Description (provided by the hotel):
- The Uptown Palace is a 4-star superior business hotel in Milan. It is modern and elegant and situated a short walk from the Missori metro stop (yellow line), from Piazza Duomo and from Milan's famous shopping streets. The carefully chosen and highly qualified multilingual staff guarantee high levels of service and care for every guest. The Uptown Palace has 165 fully soundproofed rooms. Floors in the rooms are parquet or carpet while those in the public areas are marble. Each room has LCD televisions and en suite bathrooms with shower or bathtub, together with fluffy robes, slippers, hairdryers and a stylish selection of toiletries. The Presidential Suite and four of the Executive suites have an atmospheric view of the Duomo and of the rooftops of busy Milan. Uptown Palace offers its guests a destination par excellence where every dream can come true. ... more less
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- Also Known As:
- Uptown Palace Hotel Milan