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Best Western Hotel City
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Reviews (803)
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All reviewscorso buenos aireslima metrobreakfast roomshopping arcadefree welcome drinkan ideal locationminute walksubway stationrestaurants and shopsgood nights sleepclean hotelcleaning staffsmall balconycity taxhighly recommend this hotelbooked this hotelexcellent breakfast
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204 - 209 of 803 reviews
Reviewed July 30, 2012

While the staff was very helpful I was surprised there weren't many amenities I would expect from a hotel. The one guy behind the front desk also served as bell hop and overall assistant to everything. He was as accommodating as he could be though his English was very limited. There was no automatic door opener which made getting a lot of luggage inside a little challenging and you then had to drag the luggage up a flight of stairs to get to the elevator that was so small you could only fit 3 people max (with no luggage). The rooms were partially renovated but the bed linen was so old it put a damper on any renovations done. No room service or restaurant on site (other than a nice continental breakfast provided) is the reason for the average rating. This hotel works if you only want a place to sleep. Not for me.

  • Stayed: July 2012, traveled with friends
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1  Thank ShoeluvTraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelCityMilano, Proprietario at Best Western Hotel City, responded to this reviewResponded August 29, 2012

Dear Madam,

we are very sorry that you did not enjoy your stay and we really hope that you will give us another opportunity to change your mind.
We're planning renovation works about our entrance, we know that the actual doors are not comfortable to walk through with luggages....

Please visit us again, we would be very happy to meet with you.

Best regards,

BEST WESTERN HOTEL CITY
Omar Sozuer
Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 28, 2012

Spent 3 nights here with family of 4 in 2 adjoining rooms. Clean, efficient and friendly and helpful staff. Good buffet breakfast included. Superb location if you want to go sightseeing or shopping. Metro (Lima) is 1 minute walk away. Would definitely return.

  • Stayed: July 2012, traveled with family
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2  Thank Womanonthemove1111
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelCityMilano, Direttore at Best Western Hotel City, responded to this reviewResponded August 29, 2012

Dear Guest,

what else can we say??? THANK YOU!
And come back soon!!!

With my kindest regards,

BEST WESTERN HOTEL CITY
Omar Sozuer
Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 25, 2012

Business travelers must avoid !!

Best Western has this scheme for Business travelers which allows free minibar etc, its a good scheme but the execution is extremely poor.
I had to remind the hotel every time that I have booked a business room and then they acted and gave some letter which grants you freebies when checking in.
During my recent stay, I reminded once again, hotel did not bother, I gave up, told the person at reception to keep the freebies to himself, I am not coming back to this hotel.

Ciao ciao Best Western City Hotel.

  • Stayed: July 2012, traveled on business
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1  Thank Pash1234
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 24, 2012 via mobile

A perfect centrally located hotel, very clean, good price, free wifi and no problems. Best Western at it's Best
A great Market around the corner on via Scarlatti.Will return for sure as places like this are always scarce.

  • Stayed: July 2012
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Thank drtcoBov
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 23, 2012

Hotel has exellent location in the heart of city center, specialy for shopping. My wife and I were delighted with our room at the hotel. Large room, clean, bathroom was spiffy, we did not expect that. The staff were very friendly and helpfull. Very new breakfast room, and the buffet was excellent.

Strongly recommend this Hotel and if we go again to Milan will book it again for sure.

Thank you for Manager of hotel Mr. Ömer Sözüer for his kindness and help. Mr Sözüer was very friendly and helped us a lot. (Sevgili Ömer Abiciğim herşey için çok teşekkür ederim).

  • Stayed: June 2012, traveled as a couple
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Thank Mutahsin Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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