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Review of Ibis Milano Centro

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Ibis Milano Centro
Ranked #167 of 431 Hotels in Milan
GreenLeadersBronze level
Reviewed February 10, 2013

  • Stayed: February 2013, traveled with friends
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Thank golfbuddie1911
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
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1,377 - 1,383 of 6,587 reviews

Reviewed February 7, 2013

We visited the hotel in October 2012 and stayed here for 5 nights. It was easily accessible from the airport by an express bus to Milan Central station and a 15 mins walk from there. Arrival at the hotel was great. The lobby itself is quite impressive than other Ibis Hotel in Europe. As we had booked the room on advance purchase rate check-in was quick and receptionist was very efficient and helpful. The room was clean and had a sparkling bathroom which made us proud of our choice staying here. The staff at the restaurant and the Bar very enthusiastic and made us feel welcomed whenever we visited. The neighbourhood looked safe in the night keeping in mind that you have to be vigilant as well.
The location of the hotel is the best as it is easily in walking distance from all the Major sightseeing and shopping streets of Milan.
There are many breakfast and dining options around the hotel or in walking distance.

Room Tip: All Ibis around the world have identical rooms so doesn't matter which one you book. The hotel...
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  • Stayed: October 2012, traveled as a couple
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Thank Dhaval R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 6, 2013

Was looking fo a hotel in a good spot, not to expensive.
The rooms look like they were reonvated about a year or 2 earlier, they were very clean.
Great Queen size bed & clean bathroom, with safe in room.
Was close to a large shopping strip which the locals shop & eat at. Great food & shopping.
Close to Porta Venezia train station. I had read reviews the area was dodgy at night, but i found that if you are cautious, there is not that much to worry about.
Like the area as there is not that many tourists around.

  • Stayed: August 2012, traveled as a couple
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Thank Rards
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 6, 2013

I am very disappointed with the service. There was a discrepancy between the amounts withdrawn from my credit card and document the consumption amount in the document was less than actually paid me. After cleaning, the day we were left no towels and we had to take from reception. Shower in the bathroom was broken and falling apart.
The level of the hotel did not meet the stars.

  • Stayed: February 2013, traveled with friends
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Thank Ibis_Milan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VLISACCHI, Direttore at Ibis Milano Centro, responded to this reviewResponded March 2, 2013

Dear Guest,

Thank you for taking the time to let us know your experience by writing a review on tripadvisor
We regret the standards of service fell short of your expectations, especially concerning the technical problem with the shower, and we ask you to accept our most sincere apologies.
Please be insured that I have transmitted your comments to our technical department in order to fix immediately the problems that you mentioned.
I regret that we haven't been informed during your stay of the technical problems you are mentioning as I am sure that we could have solved them immediately.

Concerning the discrepancy between the amount on your invoice and the one mentioned in your reservation, I believe it must come from the city tax that has to be paid directly in hotel. Nevertheless, if you believe the amount is not correct, please do not hesitate to contat us so that we can look further in this issue.

We would like to reassure you we have already put in place the necessary measures to guarantee that the standard meets your expectations.

We are ready to welcoming you again upon your next stay, trying to regain your confidence.

Best regards,

Vincenzo Lisacchi
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 6, 2013

we stayed 1 night in milano centro and the location was very good.
close to centrale and shopping places and nice restaurants
very good breakfast buffet and free wifi is a plus
enjoyed the stay in ibis hotel milano centro

  • Stayed: February 2013, traveled with family
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Thank walk-istanbul
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 4, 2013

Friendly front desk staff, clean room ( though a tad too warm), central position close to Piazza Repubblica, convenient for Metrpolitano, trams and trains, great breakfast. Immense value. We stayed five nights and will certainly be back.

  • Stayed: January 2013, traveled with family
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Thank broker_7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 2, 2013

I recently stayed at the IBIS Centro and the front desk staff was truly wonderful. Debora, Amy & Josef. I also received a kind email from Ms. Elena Valentini who was helpful with my reservation.

I liked it so much that I will be back next week.

This was not my first time staying at this location. A great business hotel!

  • Stayed: January 2013, traveled on business
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Thank bosselliitaly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Ibis Milano Centro

Address: Via C. Finocchiaro Aprile 2, 20124 Milan, Italy
Phone Number:
Location: Italy > Lombardy > Milan > Stazione Centrale
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Wheelchair access
Hotel Style:
#18 Best Value Hotel in Milan
#19 Green Hotel in Milan
Price Range: $86 - $208 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Ibis Milano Centro 3*
Number of rooms: 439
Reservation Options:
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Also Known As:
Ibis Milano Centro Hotel Milan
Ibis Hotel Milano Centro

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