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Baglioni Hotel Carlton
Ranked #39 of 431 Hotels in Milan
Certificate of Excellence
New York City, New York, USA
Level Contributor
39 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
“Perfect”
5 of 5 bubbles Reviewed March 15, 2014 via mobile

I loved it! Amazing service, best location in town. I will come back anytime for business or leisure.
You are steps away from via montenapoleone and all the luxury shopping and best restaurants in Milan.
The hotel restaurant is exceptional although pricey.
Ask for a room facing the back of the building though if you are sensitive to street noise.

Stayed March 2014
Helpful?
Thank francoisk114
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CarltonBaglioni, Responsabile relazioni con la clientela at Baglioni Hotel Carlton, responded to this review, March 17, 2014
Valuable Guest,

We appreciate your comments regarding your stay at Carlton Hotel Baglioni Milan. It is always a pleasure to receive positive feedback.

Thank you again for sharing your experience, and we look forward to serving you in the future.

Sincerely,

Asier Rey
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

518 reviews from our community

Traveler rating
    324
    126
    38
    17
    13
See reviews for
80
171
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139
Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (53)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Serbian first
  • Spanish first
  • Turkish first
  • Any
English first
Miami Beach, Florida
Level Contributor
30 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed February 23, 2014

We came to Milan for a long Valentine's Day weekend, and selected the Baglioni on recommendations of ex-pat friends living in Milan. The experience was wonderful. The Concierge made reservations for us prior to arrival, and the staff was extremely warm and friendly. The hotel is beautifully designed and the lobby bar and breakfast area are gorgeous. The hotel clientele is very elegant which also contributes to a wonderful atmosphere. The hotel is centrally located, and we walked everywhere.

  • Stayed February 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Randy B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CarltonBaglioni, Responsabile relazioni con la clientela at Baglioni Hotel Carlton, responded to this review, February 25, 2014
Dear Guest,
Thank you very much for sharing your experience at Carlton Hotel Baglioni with other travellers on TripAdvisor.
We are extremely glad to know you enjoyed your stay with us mainly because of our staff but also for our central location and beautiful design.
We look forward to welcoming you in Milan again soon,
Kind regards,
Carlton Hotel Baglioni
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
1 review
5 of 5 bubbles Reviewed February 11, 2014

Totally exceptional staff, everyone knows who you are and are incredibly helpful. The concierge accommodated every request providing an amazing service. Perfect location with numerous luxury brands just footsteps away. I try to avoid hotels and stay in rented apartments but the Baglioni was just perfect. Thank you very much guys.

  • Stayed November 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Yemi321
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CarltonBaglioni, Responsabile relazioni con la clientela at Baglioni Hotel Carlton, responded to this review, February 13, 2014
Dear Guest,
Thank you very much for your feedback.
We are extremely glad to know you enjoyed your stay at the Carlton Hotel Baglioni mainly thanks to our friendly and efficient staff.
We look forward to welcoming you again soon in Milan,
Kind regards,
Carlton Hotel Baglioni
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dubai, United Arab Emirates
Level Contributor
27 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 bubbles Reviewed January 23, 2014

I was staying in another hotel during my trip to Milan, however I've heard many people recommending this hotel and its restaurant so I just passed by while I was doing shopping in the city center. Since I was out of lunch time, I asked if I could have a coffee and a gentleman escorted me to the bar. All the staff is very well trained and professional, always smiling! The gentleman came to check if everything was ok with my coffee so I asked some more info about the hotel, rates etc (planning perhaps my future stay?). There were some showcases that captured my attention at the lounge area and near the entrance, the gentleman offered me some explanations about them and even left a brochure for me along with his business card, Guest Relations Manager. When I left, he escorted me till the entrance and all the staff at the door and himself bid me farewell and wished me a good day!
Even if i was not staying at the hotel, they really treated me like a VIP. Definitely organizing my next stay here as a guest!

  • Stayed January 2014, traveled on business
    • Value
    • Location
    • Cleanliness
    • Service
Helpful?
1 Thank Fedd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CarltonBaglioni, Responsabile relazioni con la clientela at Baglioni Hotel Carlton, responded to this review, January 26, 2014
Dear Guest,
Thank you for sharing your experince at the Carlton Hotel Baglioni on TripAdvisor.
Even if you didn't stay over this time, we are glad that, as a guest at the Bar, you could have an idea of how we treat our guests.
We look forward to having you with us for a longer time soon.
Kind regards,
Carlton Hotel Baglioni
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Singapore, Singapore
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed January 14, 2014

We stayed at Baglioni end december 2013. We loved it! Concierge was very warm, friendly and helpful in directing us to must sees in Milan and restaurant reservations. Housekeeping was meticulous and thoughtful. Room decoration is grand and beautiful. Perfect location for shopaholic like me, which is right in the cobbled-stoned shopping streets (only for pedestrains, no vehicles) housing boutiques such as Bottega, Prada, Tod's, Chanel, Gucci, Moncler, Dolce&Garbana etc...
So you can carry your shopping bags up to your room when your hands are full.
My family and I really enjoyed the experience at Carlton Baglioni, Milan.
We are looking forward to staying there again...which will be next winter, dec 2014.

Room Tip: I like my room which was facing the shopping street, which is open to pedestrains only.
See more room tips
  • Stayed December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Theresa T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CarltonBaglioni, Responsabile relazioni con la clientela at Baglioni Hotel Carlton, responded to this review, January 26, 2014
Dear Guest,
Thank you very much for taking the time to share your experience at Carlton Hotel Baglioni on TripAdvisor.
We are extremely glad to know you enjoyed your stay with us in every aspect, from Concierge to Housekeeping, from location to decoration.
We look forward to welcoming you back on next winter.
Our best regards,
Carlton Hotel Baglioni
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Murska Sobota, Slovenia
Level Contributor
123 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
5 of 5 bubbles Reviewed January 4, 2014 via mobile

I stayed here for one night while beeing in Milan. I was a bit surprised about this hotel. It has everything what you desire for in a top hotel. Food in restaurant was excellent, ambient very nice and personel in general couldnt get better. All the best.

Stayed January 2014, traveled on business
Helpful?
Thank Iztok P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CarltonBaglioni, Responsabile relazioni con la clientela at Baglioni Hotel Carlton, responded to this review, January 26, 2014
Dear Guest,
Thank you very much for sharing your experience at the Carlton Hotel Baglioni on Tripadvisor.
Being surprised in positive is always a good feeling and we are glad we could surprise you.
We loopk forward to welcome you again soon on your next trip to Milan.
Kind regards,
Carlton Hotel Baglioni
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed December 23, 2013 via mobile

I stayed here on a business trip last month and it was such a lovely experience. Carlton is a great boutique hotel with great service. Definitely felt special! The location of the hotel is just great as well. Right in the centre of the shopping area and walking distance to well-known cultural attractions. Highly recommended.

Stayed November 2013, traveled on business
Helpful?
1 Thank mesutkayalondon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CarltonBaglioni, Responsabile relazioni con la clientela at Baglioni Hotel Carlton, responded to this review, December 26, 2013
Dear Guest,
Thank you for your comment.
It's a true satisfaction to us to know you had a good time at the Carton Hotel Baglioni during your stay in Milan.
The most important thing to us is that, besides appreciating our location and services, you could feel special.
We hope to welcome you back soon,
Carlton Hotel Baglioni
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Baglioni Hotel Carlton

Property: Baglioni Hotel Carlton
Address: Via Senato 5, 20121 Milan, Italy
Phone Number:
Location: Italy > Lombardy > Milan > Centro Storico
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Wheelchair access Airport Transportation
Hotel Style:
#5 Romantic Hotel in Milan
#13 Spa Hotel in Milan
#16 Family Hotel in Milan
#17 Business Hotel in Milan
#33 Luxury Hotel in Milan
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Baglioni Hotel Carlton 5*
Number of rooms: 87
Official Description (provided by the hotel):
The Baglioni Hotel Carlton is a 5 star hotel in Milan, Italy perfect for both leisure and business trips. It is situated in the heart of Milan, at the crossroads of culture, fashion and design, in a highly prestigious position: it directly overlooks Via della Spiga, the most celebrated shopping street in the city. Via Montenapoleone, the cathedral and the famous La Scala theatre are situated a short distance away. The Baretto al Baglioni is one of the most famous restaurants in Milan and the perfect meeting place for the Italian and international Jet Set. A renowned place of refreshment for those working in Milan, Caffé Baglioni, is ideal for small work meetings and major encounters. ... more   less 
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Also Known As:
Carlton Hotel Milan

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