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“amazing atmosphere and beautiful people!” 5 of 5 bubbles
Review of Baglioni Hotel Carlton

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Baglioni Hotel Carlton
Ranked #39 of 430 Hotels in Milan
Certificate of Excellence
Seattle, Washington
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
“amazing atmosphere and beautiful people!”
5 of 5 bubbles Reviewed July 30, 2011

I decided last minute to go to Italy with my sister and some friends recommended me this hotel. Since the beginning everybody has been extremely friendly. we arrived early in the morning (very tired) and they made exceptionally our room ready in 1h! After an healthy breakfast we went at the SPA and we enjoyed a magic body massage! Spiga 8 is the best in the area! Location is amazing (most popular brands and shops are few steps from the hotel and concierge helps to find everything!). the staff speaks english, portuguese, russian and even arabic! The hotel is a multicultural and chic "meeting point" ... even the bar ... full of intersting people every night! ... Finally we didn't expect such a great night life and cultural places from Milan ... We are going back on January bringing with us other friends!

  • Stayed July 2011, traveled with friends
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank ShamiraHince
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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509 reviews from our community

Traveler rating
    318
    125
    38
    15
    13
See reviews for
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (53)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Serbian first
  • Spanish first
  • Turkish first
  • Any
English first
Kent, UK
Level Contributor
21 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 bubbles Reviewed July 29, 2011

Stayed here for 2 nights, very nice small hotel situated in the center with everything within walking distance. Great for sight seeing and shopping. Hotel pricey , traditionally styled,all the staff very pleasant and helpful.

  • Stayed July 2011, traveled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank LadyBKent_UK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sarzana
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed July 20, 2011

My husband and I decided to give us a weekend in the capital of fashion to relax and take advantage of summer sales. Some of our friends had recommended to stay at the Carlton Baglioni and we decided to trust this advice. It has been a perfect weekend! The location is the best you can find in the city with a direct entrance in Via della Spiga. The staff were discreet and yet very kind and helpful. Special thanks to the concierge who supported us in choosing the best restaurants in town. We gave to ourselves a moment to relax in the Spa and this has helped make our stay perfect. We recommend it to all those who seek elegance, comfort and relaxation.

  • Stayed July 2011, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Serendipity070
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lugano, Switzerland
Level Contributor
145 reviews
86 hotel reviews
common_n_hotel_reviews_1bd8 132 helpful votes
2 of 5 bubbles Reviewed July 17, 2011

Unfriendly and rude staff at the reception. Booked a non smooking king size bed room with terrace and had a small and smelly twin bedded room room, of course without terrace. Room service not available during the night time. Ridiculous breakfast.
Extremely expensive restaurant for an average food quality.
Parking facilities and direct walking access to via della spiga it's definitely not enough!
Never again!

  • Stayed June 2011, traveled on business
    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
1 Thank kinothai
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, Singapore
Level Contributor
37 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 bubbles Reviewed July 15, 2011

As far as Italian hotels go we found this to be a good five-star. The hotel has a nice boutique feel to it. The room was large, modern, in great condition, well equipped and had a great patio. The location is really superb with a "private" exit right on to the shopping street.

On the negative side the front desk service was ranging from great to totally indifferent, you never really felt like you were their guest though, more like an imposition as they were working. The maid service was very friendly but uneven, I guess they were rushed and understaffed.

The restaurants were nicely set up with very friendly wait staff and a nice menu. But, oh so expensive and compared to what was available within 5 minutes walk not good value for money at all.

Overall though, a good experience and I would come back.

  • Stayed July 2011
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
2 Thank TorbjornK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cape Town Central, South Africa
1 review
5 of 5 bubbles Reviewed July 14, 2011

I crash my car in front of the Carlton, they help me and during my entire stay they are taken care of me, very convenient location there is a secondary entrance in Spiga street the same of the spa and don't miss to drink a cocktail at the bar I remember Maurizio that suggetst me the right place to visit every eevening . I'll be back soon

  • Stayed July 2011, traveled with friends
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank marion036
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dubai, United Arab Emirates
1 review
5 of 5 bubbles Reviewed July 4, 2011

We always spend at least once a year some time in MIlan and this year, Carlton Baglioni was suggested by friends, we certainly made the right choice, we really felt like at home away from home, by the way, Hotel has a great location in the towncenter and everything is walking distance especially in terms of shopping, something we always do during our trip to Milan.
Staff was friendly and always helpful and the service was just perfect ......!!!
We really had a nice stay... feeling at home away from home!

  • Stayed June 2011, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank shiningstar11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Baglioni Hotel Carlton

Property: Baglioni Hotel Carlton
Address: Via Senato 5, 20121 Milan, Italy
Phone Number:
Location: Italy > Lombardy > Milan > Centro Storico
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Wheelchair access Airport Transportation
Hotel Style:
#5 Romantic Hotel in Milan
#13 Spa Hotel in Milan
#16 Family Hotel in Milan
#17 Business Hotel in Milan
#33 Luxury Hotel in Milan
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Baglioni Hotel Carlton 5*
Number of rooms: 87
Official Description (provided by the hotel):
The Baglioni Hotel Carlton is a 5 star hotel in Milan, Italy perfect for both leisure and business trips. It is situated in the heart of Milan, at the crossroads of culture, fashion and design, in a highly prestigious position: it directly overlooks Via della Spiga, the most celebrated shopping street in the city. Via Montenapoleone, the cathedral and the famous La Scala theatre are situated a short distance away. The Baretto al Baglioni is one of the most famous restaurants in Milan and the perfect meeting place for the Italian and international Jet Set. A renowned place of refreshment for those working in Milan, Caffé Baglioni, is ideal for small work meetings and major encounters. ... more   less 
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Also Known As:
Carlton Hotel Milan

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