The service from Greta and the two guys regularly on reception was simply excellent and made all the difference. I liked this hotel even with it's idiosyncrasies. The rooms are big and clean and the hotel has lots of character.
The breakfast is a bit on the basic side being a buffet of meats, cheeses fruit and cereal but it does the job.
The location is not so bad being eseentially 400 metres from the Duomo (just turn right on leaving the hotel, walk 300 metres to the end of the road and turn right...)
I would stay here again of only for Greta's smile!