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“Solid Hotel”

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Four Points by Sheraton Milan Center
Ranked #71 of 431 Hotels in Milan
Certificate of Excellence
Memphis, Tennessee
Level Contributor
15 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“Solid Hotel”
4 of 5 bubbles Reviewed November 19, 2013

I stay here for business and am very happy with the hotel. I usually get a standard room which is not large, but very clean and functional. Wireless internet is very fast. It is not the newest or flashiest in town, but its location is great. Not particularly close to The Duomo, La Scala,etc,but 2 blocks to the central rail station and about 200 meters to a smaller metro which is easy to figure out. The staff can answer most questions and is eager to look something up on the internet if they aren't 100% sure. There is a mezzanine area where a pretty decent complimentary coffee or cappuccino can be self served. There is a small fitness center which is OK, a few treadmills and eliptical. There is a nice restaurant in the hotel and right out the front door is a strip of small eateries and restaurants which are very good. There is also a small market which would have everything you might need from toiletries to a bottle of wine. All in all...nice place...nice staff.

  • Stayed November 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank GeorgeC648
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FourPoints M, Guest Relations Manager at Four Points by Sheraton Milan Center, responded to this review, November 26, 2013
Dear Mr. George,
Many thanks for recently staying with us and for taking the time to leave your feedback.
We are really happy you appreciate our Lounge area, our Fitness room and our Nectare Restaurant, but above all our staff, that is always at disposal to create a great guest experience!
Our best regards
Guest Relation Office
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1,083 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
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Prague, Czech Republic
Level Contributor
35 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 bubbles Reviewed November 14, 2013

The hotel as such is an average hotel, looking quite old from the outside. The entrance to the hotel is not fancy and it is from the side of the building that does not open to the main street. The lobby of the hotel is quite small, but nice. There are 4 lifts in the hotel, but they are only interconnected by pairs, which means that if you call the lift, only either of the two lifts related to that button will be called. This is quite annoying, since people tend to call both and wait for the first to come. If you are staying on the 11th. floor, it might happen, that when going down in the morning you will stop on each floor without nobody coming in.
I stayed at Four Points twice, once I was upgraded to a junior suite on the first floor and second time I received a suite on the 11th. floor. The first floor rooms' are renovated and very new - for both stays I have used the SPG Upgrade.
The rooms were nice, the first one even had a jacuzzi. Both of the rooms had a terrace. Everything was neat and clean.
The hotel has absolutely perfect staff. Everybody is very friendly, outgoing and helpful.
The location of the hotel is quite good, due to the proximity of the business district and of a metro station.

  • Stayed September 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Pat K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FourPoints M, Guest Relations Manager at Four Points by Sheraton Milan Center, responded to this review, November 26, 2013
Dear Pat K,
Thanks for your review and for having highly appreciated our staff's kindness and professionalism.
We work hard every day to leave to our guest a great experience here at Four Points.
Regarding the lift I inform you that we have a total of 6 lifts at disposal to our guests.
We hope to see you again in Milan.
Best regards
Guest Relation Office
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Zürich, Zurich, Switzerland
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed October 28, 2013

Business hotel in a great, quiet location near to Centrale station. Room was a good size and immaculately clean. Lots of choices for breakfast: from the typical Italian sweet options, through cereals, to bacon and eggs.

Staff, in particular Marco and Antonella at reception, were all helpful and friendly.

Will definitely stay hear again!

  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Swiss_Pauli
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MaurizioNaro, Owner at Four Points by Sheraton Milan Center, responded to this review, November 2, 2013
Dear Swiss_Pauli,
thank you very much for your stay with us and for your review.
We work hard every day for making our hotel an home for our Guests. When this goal is achieved and ackwonledged by the Guest, this is our greatest reward.
Warmest regards
Maurizio Naro
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New York City, New York
Level Contributor
54 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 195 helpful votes
3 of 5 bubbles Reviewed October 27, 2013

I stayed here for one evening before heading towards the coast and one night was enough. I used Starwood points to book and was upgraded to a suite upon arrival. The staff was wonderful- accommodating and very helpful.

The hotel itself can use a major facelift- I mean she needs the works! Honey, it’s not your fault! It’s nothing some Botox, nipping, washing and pulling can’t fix. The décor was old and tired (yawn) and hallways dark and dreary. I had a nice room but no view and zero light coupled with dark heavy furniture made me sad.

I booked the Westin using Starwood points on my way out of Milan and between the two, Westin was much better. Sorry Sheraton but I tried. It just didn’t work out. Moving on…

  • Stayed September 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank RoxxyGirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MaurizioNaro, Owner at Four Points by Sheraton Milan Center, responded to this review, November 2, 2013
Dear RoxxyGirl,
thank you very much for your stay with us and for having appreciated the kindness and professionalism of our staff. Please accept my apologies for not having met all your expectations. The hotel has rooms with different decor styles, some more classic and other more contemporary. I don't know in which room you stayed in, but if you were looking for a more contemporary style, the smart room should have been your choice.
The comparison with the Westin is not fair and correct: the Westin is a 5 stars luxury hotel and room size and decor are quite different (and prize too).
Kindest regards
Maurizio Naro
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Ottawa, Ontario, Canada
Level Contributor
1 review
4 of 5 bubbles Reviewed October 23, 2013

Stayed at Sheraton Milano 4 days 3 nights, pretty good hotel, a little on the older side but good, great and helpful staff at front desk, we were upgraded when asked for it,had a great room on high floor with balcony, great view, also great location,even if on a little side street and only about 5/10 walk to train/subway station,we were also given a great tray of fresh fruits in our room, also many good places to eat within walking distance of Hotel. All in all good stay,good hotel

  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Antonio T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MaurizioNaro, Owner at Four Points by Sheraton Milan Center, responded to this review, October 27, 2013
Dear Antonio T,
thank you very much for your stay at the Four Points by Sheraton Milan and for your wonderful review.
Hope to see you again in our hotel in a near future.
Kindest regards
Maurizio Naro
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Milan, Italy
Level Contributor
328 reviews
95 hotel reviews
common_n_hotel_reviews_1bd8 136 helpful votes
4 of 5 bubbles Reviewed October 20, 2013

This hotel has seen many passages of hands and now the property is managed by the sheraton group.
nor far from the hilton, is at 5 minutes walk from Milan central station, so i well connected
check in staff is very friendly and speaks a good english
rooms are small but reasonably sized, bed comfortable.. however aircond noisy and not immediately responding to needs..
bathrooms are new and pleasantly furbished
best of this hotel is the buffet breakfast, as in many italian and spanish hotels, lots of choices, if you are into continental breakfast..

  • Stayed March 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Cristiano C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MaurizioNaro, Owner at Four Points by Sheraton Milan Center, responded to this review, October 27, 2013
Dear FlyingBlueBoy,
Thank you for having posted your comment. Four Points by Sheraton Milan is run under a franchise agreement with Starwood Group. Responsive and professional staff is one of our most acknowledged pros together with location that can suit both those traveling for work and for tourism.
Kindest regards
Maurizio Naro
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, Australia
Level Contributor
52 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 bubbles Reviewed October 19, 2013

This hotel was our first stop at the start of 10 days in Italy. We stayed 3 nights at Four Points, mainly due to being a SPG member, and the decent location - close to Centrale as well as 2 metro stations. The surrounding area/neighbourhood isn't anything amazing, but it didn't feel unsafe either. Staff were friendly, and we had a good rate inclusive of a buffet breakfast. Rooms are clean and a decent size, made for a comfortable few nights stay. There is free wi-if, but it is only accessible in the lobby, and you need to ask reception for a code that allows you 2 hours of internet access. Obviously it is better than nothing, but it was quite tedious having to ask reception for the codes each time you needed to check an address etc.

  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mgnmng
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MaurizioNaro, Proprietario at Four Points by Sheraton Milan Center, responded to this review, October 27, 2013
Dear Meganmckean,
thank you for your stay with us and for sharing your comment throught Tripadvisor. I am glad that the hotel met your expectations. About the free internet access we usually give credentials at check-in and guests can ask for more than one ticket.
I wish all the best for your trip in Italy.
Warmest regards
Maurizio Naro
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Four Points by Sheraton Milan Center

Property: Four Points by Sheraton Milan Center
Address: Via Gerolamo Cardano 1, 20124 Milan, Italy
Location: Italy > Lombardy > Milan > Stazione Centrale
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service
Hotel Style:
#57 Luxury Hotel in Milan
#73 Business Hotel in Milan
#74 Family Hotel in Milan
#91 Romantic Hotel in Milan
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Four Points by Sheraton Milan Center 4*
Number of rooms: 254
Official Description (provided by the hotel):
Located in the heart of the business district, the 4-star Four Points by Sheraton Milan Center is the ideal refuge for those looking for a perfect solution for business or leisure trip. The hotel has 254 rooms, tastefully decorated and completely soundproofed and no-smoking.ust a few steps away from the two main railway stations in Milan (Stazione Centrale and Garibaldi), and only 150yd from the metro station Gioia (green line 2) and Centrale (yellow line 3), and from the bus terminal to the major Milan airports: Linate, Malpensa and Orio al Serio.The hotel features the Nectare Restaurant, the Malibran piano bar and a complimentary lobby lounge, open from 5.30 AM. ... more   less 
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Also Known As:
Four Points By Sheraton Milan Hotel Milan
4 Points By Sheraton Milan Center
Four Points Milan Center
Milan Sheraton
Milan Four Points

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