We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Good enough”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 13 more sites!
Four Points by Sheraton Milan Center
Ranked #72 of 428 Hotels in Milan
Certificate of Excellence
Menomonee Falls, WI
Level 5 Contributor
55 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
“Good enough”
Reviewed October 5, 2013

It's a 5 min. walk from the central train station, but if you arrive at night, you should probably take a cab - you'll never find it in the dark. Good location, restaurants, etc. around here. We got an upgrade to a 2 room suite with Starpoints. Decor a bit gloomy, but clean rooms with safe, fridge, electric teakettle, no street noise. AC reasonably quiet. Hard lumpy pillows (unSheratonlike). Terrible shower: very low water pressure, designed so that you have to huddle in a corner of the bathtub to avoid getting water on the floor. Breakfast is a good cold buffet plus the usual undercooked eggs & sausage, I thought it overpriced at E20. They also have a room with free coffee, juice & light snacks from breakfast on, which I switched to after the 1st morning. We got free wifi in the room, or you can pay E.35 a minute for their computer. Front desk staff pleasant & very helpful.

  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Mary H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MaurizioNaro, Owner at Four Points by Sheraton Milan Center, responded to this review, October 9, 2013
Dear Mary H,
thank you for your stay with us. Our front desk staff is one of our strength together with our location, near the central railway station and metro but in a quiet surrounding. Please accept my apologies for the problem encountered with the shower. Our housekeeping regularly controls limestone level and reports to maintenance if they find a problem. I am checking if the note regarding your room was missed.
Kindest regards
Maurizio Naro
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

1,132 reviews from our community

Traveler rating
    343
    504
    212
    53
    20
See reviews for
147
264
73
469
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (63)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Vancouver, Canada
Level 3 Contributor
19 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed October 5, 2013

We recently stayed here for two nights while exploring Milan. We chose this hotel for its location to the train station, price, and inclusion of breakfast. The surrounding neighbourhood isn't anything special, but it is close to a Metro stop, which was convenient for getting around the city. The room was very clean, and the bed was quite comfortable. The breakfast buffet was one of the better ones I have been to, with plenty of options for all tastes. They even had soy milk available, which I always find is a bonus!
I would stay here again when in Milan, as it was a very good hotel for the value!

  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank s_janevan88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MaurizioNaro, Owner at Four Points by Sheraton Milan Center, responded to this review, October 9, 2013
Dear s_janevan88,
thank you for having spent time in posting your positive review. I am glad to hear from you that the hotel and its staff met and in some cases exceeded your expectations.
Awaiting you again in Milan, I remain
Warmest regards
Maurizio Naro
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, UK
Level 5 Contributor
58 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
Reviewed October 4, 2013

I spent one night in the hotel and found it in a good location, the rooms are very old fashion and need refurbisment, apart from that is a good business hotel. The restaurant is fine but they need more staff for busy times particularly at breakfast they were not very organized and I have to wonder around to find cutlery etc.

  • Stayed October 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Beatriztrips
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MaurizioNaro, Owner at Four Points by Sheraton Milan Center, responded to this review, October 9, 2013
Dear Beatiztrip,
thank you for having posted your review and for your stay at the Four Points Sheraton Milan. Please accept my apologies for the inconvenient during the breakfast. We give great attention to our service level and the issue you raised should not have happened.
Kindest regards
Maurizio Naro
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Level 6 Contributor
112 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed September 25, 2013

I actually really liked this hotel, I loved the gaudy decor, and the padded walls. I guess that's just taste.
The breakfast was also pretty nice, and the breakfast room looked newly renovated.

Check in was a bit of a bun fight, the reception staff are pretty useless. Also the whole lobby area is in desperate need of some refurb.

All in all, not a bad stay, i'd not quite call it a 4 star hotel, maybe 3.5?

  • Stayed September 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SamiKnight
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MaurizioNaro, Owner at Four Points by Sheraton Milan Center, responded to this review, September 30, 2013
Dear SamiKnight,
thank you for your stay with us. I value all Guests' comments and I inform you that the reception area and the restaurant where you had breakfast were refurbished in the same year. We have plans to renovate the bar area that opens on the lobby area and its design will be certainly more contemporary. I regret that the front desk staff hasn't met your expectations. Please accept my apologies.
Warmest regards,
Maurizio Naro
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Curitiba, PR
Level 3 Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed September 20, 2013

The hotel is very good. The breakfast is one of the best I've ever eaten. The staff are very helpful and attentive. The only problem is that the wifi did not connect in my apartment. It has several restaurants and cafes very close.
The walk is 8 min. to Milano Centrale, located in Piazza Duca d'Aosta.

  • Stayed June 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank PetraVendra
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MaurizioNaro, Owner at Four Points by Sheraton Milan Center, responded to this review, September 30, 2013
Dear PetraVendra,
thank you very much for your stay with us and for sharing your feedback with other Tripadvisor users. Breakfast and location are amongst our strongest values and I am happy that you have appreciated our service style delivered by a young and attentive staff.
I regret you had problem with your wifi connection. Did you call the reception or the provider's staff (swisscom) to solve the issue? The staff could have changed your room if the problem could not be solved immediately.
Warmest regards
Maurizio Naro
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Scottsdale, AZ
Level 3 Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed September 19, 2013

We arrived in Milan-Malpensa and took the train to Milano Centrale station and the hotel was a 2 or 3 block walk away. Very convenient. The reception staff was very professional and helpful. We got into our room early. The room was very clean and tidy. I inquired at the front desk about making a day trip to Venice, and the very professional and helpful young lady there went on the internet and acted as my travel agent, even printing out pages of the train schedule! We made the day trip with no problems, fore-armed with information thanks to the hotel staff. The included breakfast was easily the nicest we encountered on our trip and the staff in the breakfast room were very nice and helpful.

  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jetcruiser
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MaurizioNaro, Owner at Four Points by Sheraton Milan Center, responded to this review, September 30, 2013
Dear Jetcruiser,
thank you for your positive review.
I am glad that our staff, both front desk and breakfast, was attentive and helpful and that your expectations were widely met.
We always seeks to achieve the very highest standards of quality and service and we are really proud when our Guests acknowledge our efforts.
I look forward to welcoming you again to the Four Points Sheraton Milan and being of service to you on many occasions.
Kindest regards
Maurizio Naro
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level 4 Contributor
30 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed September 15, 2013

Overall a disappointment. We checked in at around 10pm, the night staff were very unfriendly. We got to the room (Smart Room) to find around 10 mosquitos buzzing around, as well as a humming noise. We called reception, and they didn't seem surprised at the situation. 10 minutes later someone came to the spray the room, for which we had to leave, and apparently no restaurants are open late, so by the time we were allowed back in the room our options were room service (from the late menu) which had a total of 5 items.

It's around 8 euros to the centre of town, and about 50 euro from Linate Airport.

Other comments: Marco was very friendly, breakfast was just alright. The hotel is rundown, even the new rooms (which we had) were slightly damaged (rust in the shower and water damage on the roof in the bathroom).

  • Stayed September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jp1705
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MaurizioNaro, Owner at Four Points by Sheraton Milan Center, responded to this review, September 18, 2013
Dear JP1705,
first of all, thank you for sharing with us and other travelers your recent stay. Mosquitos are a great problem in all Milan and every summer we make a pest control to minimize this issue. Our restaurant follows the opening hours brand standards. The rooms service menu includes 3 different sandwiches, 3 first courses and 2 second courses. This menu applies all day long. During operational hours the room service menu lists a wider variety of dishes.
Kindest regards
Maurizio Naro
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Milan hotels
Stazione Centrale
UNA Hotel Century
UNA Hotel Century
#54 of 428 in Milan
1,285 reviews
Stazione Centrale
Hilton Milan
Hilton Milan
#80 of 428 in Milan
2,569 reviews
Stazione Centrale
Best Western Atlantic Hotel
Show Prices
Show Prices
Show Prices
Stazione Centrale
LaGare Hotel Milano Centrale - MGallery by Sofitel
Stazione Centrale
Hotel Mediolanum Milan
Hotel Mediolanum Milan
#37 of 428 in Milan
751 reviews
Stazione Centrale
Crowne Plaza Hotel Milan City
Show Prices
Show Prices
Show Prices

Been to Four Points by Sheraton Milan Center? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Four Points by Sheraton Milan Center

Property: Four Points by Sheraton Milan Center
Address: Via Gerolamo Cardano 1, 20124 Milan, Italy
Location: Italy > Lombardy > Milan > Stazione Centrale
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service
Hotel Style:
#60 Luxury Hotel in Milan
#73 Business Hotel in Milan
#74 Family Hotel in Milan
#91 Romantic Hotel in Milan
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Four Points by Sheraton Milan Center 4*
Number of rooms: 254
Official Description (provided by the hotel):
Located in the heart of the business district, the 4-star Four Points by Sheraton Milan Center is the ideal refuge for those looking for a perfect solution for business or leisure trip. The hotel has 254 rooms, tastefully decorated and completely soundproofed and no-smoking.ust a few steps away from the two main railway stations in Milan (Stazione Centrale and Garibaldi), and only 150yd from the metro station Gioia (green line 2) and Centrale (yellow line 3), and from the bus terminal to the major Milan airports: Linate, Malpensa and Orio al Serio.The hotel features the Nectare Restaurant, the Malibran piano bar and a complimentary lobby lounge, open from 5.30 AM. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Orbitz, Hotels.com, Expedia, Agoda, Ctrip TA, Priceline, Travelocity, TripOnline SA, Hotwire, Cheap Tickets, getaroom.com, HotelQuickly, Cancelon and Evoline ltd so you can book your Four Points by Sheraton Milan Center reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
4 Points By Sheraton Milan Center
Four Points By Sheraton Milan Hotel Milan
Four Points Milan Center
Milan Four Points
Milan Sheraton

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing