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“Good hotel -terrible reception” 4 of 5 bubbles
Review of NH Collection Milano President

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NH Collection Milano President
Ranked #20 of 430 Hotels in Milan
Certificate of Excellence
GreenLeadersGold level
Brussels, Belgium
Level Contributor
32 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
“Good hotel -terrible reception”
4 of 5 bubbles Reviewed February 25, 2013

The NH president in Milan is very well situated, nearby the dome and the main shopping area. The hotel has nice,classic rooms, the standard rooms are rather small, as is the bathroom. The rooms are well-isolated , but if you have a room that gives on the street, it is impossible to sleep with the windows open due to the street noice (especially the tram).The airco is not working perfectly.
Breakfast is ,certainly according to Italian standards, excellent. And although the ladies who serve are understaffed, they are very friendly and efficient.
Being understaffed is the main problem of the hotel and the consequences of it are most obvious at the reception desk and in the administration. In the morning there are long queues at this desk. There's only one lady responsible for the administration, and when she's not at work, nobody (not even the direction!) bothers to anwer mails. My creditcard was charged twice and i had to wait for 3 days -until she came back- to get a beginning of an answer.Luckily she's very friendly and professionnal.
But in general, i find the price- quality relation for a Milan hotel rather good.

Room Tip: Ask for renovated - quiet room
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  • Stayed January 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank marie g
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,978 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
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Radomlje
Level Contributor
173 reviews
66 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
5 of 5 bubbles Reviewed February 18, 2013

I was here for my business meeting and the hotel is great. Great location for shopping as the main shopping streets are just a few minutes walk away as well as the Piazza Duomo and some other attractions. Friendly staff, rooms are very nice, breakfast was also very good. Lovely bar in the lobby. Excellent 4* hotel... Recommended!

  • Stayed August 2012, traveled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank SasaNemanic
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cape Town
Level Contributor
16 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed February 17, 2013

The hotel is very well located. It is about 400m from the Duomo, about 400m from the nearest Metro station and has a bus stop right outside the hotel for the bus to Linate airport. While the sleek, modern feel may lend itself to business travel, we were there on leisure travel and found the hotel well suited. The hotel is clean and well maintained. This extends to the rooms as well. Breakfast were very good - good service and decent food variety. If any gripe, it would be that reception seem overwhelmed when we checked in and out and the wait was maybe a bit long but not severe. Overall, highly recommended hotel in Milan - great value for money.

  • Stayed January 2013, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank StenicCapeTown
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Liverpool, United Kingdom
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 bubbles Reviewed February 7, 2013

the hotel was refurbished a couple of years ago so the rooms are quite nicely furnished. the bathrooms are modern now and the design is nice as well. the rooms are very small though, if you stay for longer than a weekend i would probably not recommend it as it is a bit too small.
the location is good, not on one of the small beautiful streets but still in the centre and close to them. the service is good but not amazing either and the lobby is fine but doesnt really invite you to have a drink there or a coffee. all in all the hotel is good, the rooms have a great interior but still, the hotel isnt breathtaking.

  • Stayed February 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Francesca M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dubai
Level Contributor
19 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 bubbles Reviewed January 28, 2013

Stayed here a couple of times, for business as well as on private.
Perfect location for shopping as all of the main shopping streets of Milan are just a few minutes walk away. La Rinascente, Duomo cathedral and Piazza duomo etc are all just within a 10mnt walk. Some of the staff are very helpful and kind and a few of them were quite cold. Nothing much to complain about but this definitely is a business hotel.
There was no tea/coffee facility in the room when we visited on our private visit and that was inconvenient! But when I was there on business (same type of room) they had Tea/coffee in the room... Room wasn't spacious but it was ok. Some rooms have a bigger bathroom than others although they are of the same type.
Also they don't have a fitness centre!

  • Stayed October 2012, traveled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Dupsi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Central Italy
Level Contributor
25 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed January 23, 2013

I spend 2 nights at this hotel in Jan 2013 with my wife and 2 children (8yrs and 7 months) and this is my review:
-staff is ok, especially a woman at the breakfast room in the morning. She help us a lot with our 7 months old baby.
-the room we booked was very large and worth the price we paid. the bed and the coat were of proper size.
-Breakfast good and complete (not only coffee machines, but real espresso and cappuccino).
-location is very central (approx 500m far from Duomo square).
-Bathroom stuff and cleanliness was very good.
-room was quiet.
-internet was working with sufficient speed.
-we didn't try restaurant for lunch and dinner.
that's all people!

Room Tip: ask to the receptionist to provide more heating to the room (very narrow range available with the ro...
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  • Stayed January 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank giachig
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about NH Collection Milano President

Property: NH Collection Milano President
Address: Largo Augusto, 10 | City Centre, Duomo, San Babila, 20122 Milan, Italy (Formerly NH President)
Phone Number:
Location: Italy > Lombardy > Milan > Centro Storico
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#4 Green Hotel in Milan
#10 Family Hotel in Milan
#11 Business Hotel in Milan
#19 Luxury Hotel in Milan
#21 Romantic Hotel in Milan
Price Range (Based on Average Rates): $$
Hotel Class:4 star — NH Collection Milano President 4*
Number of rooms: 274
Official Description (provided by the hotel):
NH Collection Milano President is a four-star hotel conveniently located in the center of Milan, within easy walking distance to main shopping areas and the Duomo cathedral. ... more   less 
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Also Known As:
Nh President Hotel Milan
Jolly Hotel Milan

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