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“A ggod place to stay, very close to main station” 5 of 5 bubbles
Review of Hilton Milan

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Hilton Milan
Ranked #80 of 430 Hotels in Milan
Croxley Green, United Kingdom
Level Contributor
27 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
“A ggod place to stay, very close to main station”
5 of 5 bubbles Reviewed December 7, 2013

Stayed for only one night here, beginning of December 2013. Very friendly and helpful reception staff. Perfectly okay room at the front of the hotel - not too noisy, and room rather spacious by today's standards. Breakfast offered lots of choices, and quality was good. It's two blocks from the main station and a short taxi ride to Garibaldi station. There are always a few taxis waiting outside. It's not the most glamorous area of Milan, but never mind, the tube station and trams are very close, and you can easily get anywhere in the city using those. One bugbear: to have WiFi in your room you have to pay. Internet is free downstairs in the main lobby.

Room Tip: Rooms towards the rear are likely to be quieter than at the front.
See more room tips
  • Stayed December 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Chrismusic01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mario C, Responsabile relazioni con la clientela at Hilton Milan, responded to this review, December 8, 2013
Dear Chrismusic01 ,

Greetings from Hilton Milan and thank you for taking the time to post your review on TripAdvisor.

It is with great pleasure I read that the Hotel and the Service met your expectations.

Please be sure that your kind comments will be shared with the rest of the Team.

We would be very happy to welcome you back in our beautiful city.

Best Regards,

Mario Capano
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2,379 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
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Maryland
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed December 5, 2013

We stayed here for three nights the first week of December 2013.

No negative comments at all.


Positive comments: the Hotel staff, the breakfast, and the room and beds.

Great location, two short blocks to the Central Train Station, but you can take a taxi if you have a lot of baggage.

  • Stayed December 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank MdWWWTraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mario C, Responsabile relazioni con la clientela at Hilton Milan, responded to this review, December 7, 2013
Dear MdWWWTraveler,

Thank you for your favorable comment regarding your recent stay at the Hilton Milan.

I am glad to hear you had a pleasant stay with us and you find our location so convenience.
We hope to have the opportunity to welcome you back in our property

Kind Regards

Mario Capano
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Rio de Janeiro
Level Contributor
88 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 bubbles Reviewed December 5, 2013

Although it is not located in a very charming part of Milan, it is just beside the Central Train Station and the subway station, so you can get anywhere in the city really fast. The room is very large, especially when you compare it to a regular European standard. The breakfast is excellent, with many different options for all kinds of tastes! Although the parking does not belong to the hotel, there is an exclusive elevator to get there, so it is just like it is part of it. The staff was great enough to recommend a fantastic restaurant nearby to eat one of the best pizzas I ever had: Terraferma!

  • Stayed November 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank silvia_martins
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mario C, Responsabile relazioni con la clientela at Hilton Milan, responded to this review, December 7, 2013
Dear silvia_martins,

It is with great pleasure I herewith read your satisfaction with your stay in our Hotel and I really thank you very much for sharing your experience on TripAdvisor.
Please be sure that your kind comments will be passed to the Management and to the rest of the Team in order to recognise the fantastic work of our Team.

I am also glad you had the opportunity to enjoy our hotel location and the services offered.
Thanking you once again for having taken the time, to share your opinion, we look forward to welcoming you back in the near future.

Kind regards,

Mario Capano
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
atlanta, georgia
Level Contributor
32 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed December 3, 2013

Stayed at the Milan Hilton and had excellent service. The room was spacious and had a view of the alps. The hotel is located near the central train station making it easy to travel to surrounding cities and or countries. You could take a taxi to the main attractions in the city otherwise it was a 35 minute walk, more or less. The service personnel were both pleasant and knowledgable. The executive lounge was well stocked and the staff was friendly and accommodating.

  • Stayed December 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Sandra A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mario C, Responsabile relazioni con la clientela at Hilton Milan, responded to this review, December 5, 2013
Dear sandy_georgia3,

Thank you for taking the time to write such a great review. we are so pleased to note that the quality of service you experienced met with your expectations as it is our aim to ensure each guest has an enjoyable stay at Hilton Milan.

We all are very delighted to hear about your memorable experience at Hilton Milan and we hope to welcome you back here soon!

Warm Regards

Mario Capano
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lake Atitlan, Guatemala
Level Contributor
102 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 94 helpful votes
4 of 5 bubbles Reviewed November 29, 2013

We stayed here for the location so did not expect much more. Good thing!
It was OK, the room was surprisingly quiet, (a bonus), and glad we were only here for one evening.
The staff is essentially there to collect money and not much more
When we tried to engage the concierge for assistance they were not helpful.

Location is the winner here, everything else lacked.

  • Stayed November 2013, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank TOSALL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mario C, Responsabile relazioni con la clientela at Hilton Milan, responded to this review, December 5, 2013
Dear TOSALL,

Thank you for taking time to post your review about your recent stay at the Hilton Milan

I am glad to hear you had a good stay in general and find our location convenience.

It with regret here I read your dissatisfaction with the service received , please be sure that our guests are very valuable to us and I personally apologize if you may have not have felt that way.

I hope you will give us another chance in the future to show our hotel in a much positive light.

Warm Regards

Mario Capano
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 bubbles Reviewed November 29, 2013

This is a great hotel in a good location in Milan with everything you need for a good night's rest - excellent Wi Fi and great service in the bar and restaurant. And the receptionist was very helpful. This is a great hotel in a good location in Milan with everything you need for a good night's rest - excellent Wi Fi and great service in the bar and restaurant. And the receptionist was very helpful

  • Stayed November 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Markscorer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mario C, Responsabile relazioni con la clientela at Hilton Milan, responded to this review, December 5, 2013
Dear Markscorer,

Thank you very much for taking the time to share your opinion with us.

We are delighted that you enjoyed your trip and that Hilton Milan met your expectations, considering location, quality and service.

Thanking you once again for having taken the time, to share your opinion, we look forward to welcoming you back in the near future.

Kind regards.

Mario Capano
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Rome, Italy
Level Contributor
28 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 bubbles Reviewed November 26, 2013

Pros:
- Good high-quality bathroom amenities (shampoo, conditioner, soap, shower gel, moisturiser, tissues, shower cap, ear buds).
- In-room iron and board.
- Wonderful buffet breakfast with coffee to order (espresso, cappuccino, etc). Great freshly squeezed orange juice machine.
- Location only 5 minutes walk from Milano Centrale (direct train to Malpensa Airport).

Cons:
- Shower. Absolutely terrible and worst shower in all 52 hotels I've stayed this year. Extremely low water pressure which took eternity to wash soap off your body, temperature changes from freezing cold to boiling hot every 30 seconds, temperature guage doesn't work - set at 38 degrees, measured at 24 degrees. Shower curtain doesn't stop water going all over the bathroom floor.
- First world problem, but would be nice to have a coat hook near the front door in future renovations.

  • Stayed November 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank 52_hotels_in_2012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mario C, Responsabile relazioni con la clientela at Hilton Milan, responded to this review, December 5, 2013
Dear 52_hotels_in_2012,

Thank you very much for your great review about your stay at the Hilton Milan.

I am glad to hear you enjoyed your stay, and you find our location so convenience.

Thank you for bring the matters about the bathroom condition, the relative department has been informed in order to avoid any inconvenience in the future.

I also would like to inform you that we do have room with bath and shower separately in case of guest need.

We are sorry though you did not share your points directly with us during your stay, in order to make your stay more pleasant and eliminate any negative feelings.

I really hope to welcome you again in the next future.

Kind Regards

Mario Capano
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Milan

Property: Hilton Milan
Address: Via Galvani 12, 20124 Milan, Italy
Phone Number:
Location: Italy > Lombardy > Milan > Stazione Centrale
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#65 Luxury Hotel in Milan
#80 Business Hotel in Milan
#84 Romantic Hotel in Milan
#95 Family Hotel in Milan
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hilton Milan 4*
Number of rooms: 319
Official Description (provided by the hotel):
Just 1 block from the Central Train Station and airport shuttle buses, the Hilton Milan boasts an Executive Lounge with an outdoor terrace, and wireless internet access throughout.All Hilton Milan hotel rooms offer wireless internet access. Step up from a Hilton Room to an Executive Room for Executive Lounge access. Enjoy appetizers at the Cosmopolitan Lobby Bar Lounge or dine on international and Italian favorites at the Hilton Milan hotel’s Pacific Milano Restaurant. There is fantastic shopping just 2 miles away and Milan attractions like the La Scala opera house are on the hotel's sightseeing tour. When you've explored the city, find peace at Lake Como, an hour away by train. ... more   less 
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Also Known As:
Hilton Milan Hotel Milan
Hilton International Milan
Milan Hilton International

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