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“Good location”
Review of Hilton Milan

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Hilton Milan
Ranked #79 of 428 Hotels in Milan
Certificate of Excellence
Neb
Level 3 Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Good location”
Reviewed November 13, 2013

Chose this purely on the basis of the brand name and the location. It is close to the station and Duomo so it worked well for us. It did not live up to the Hilton brand name that we are used to in terms of looks of the hotel. The service was very nice, food tasty. Overall a good option for anyone who wants to explore Milan.

  • Stayed October 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Colpowell
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mario C, Responsabile relazioni con la clientela at Hilton Milan, responded to this review, November 14, 2013
Dear Colpowell,

Thank you for your comment concerning your stay at theHilton Milan.

I am pleased to read that you had a good stay; guest's positive feedback is the aim of our job!

Hope to welcome you back in the next visit in the city

Regards

Mario Capano
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (253)
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Dallas, Texas, United States
Level 4 Contributor
38 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed November 11, 2013

We stayed at the Hilton in Milan, located about a 30 minute walk to the Duomo, City square, and Galleria. The hotel is located just 2 blocks from the Central Train Station. It was very easy to walk to the hotel from the train, and to all of the sights. The concierges were very helpful, got us on a tour, dinner reservations, etc. We had a Superior King room, and it was huge! The baths were small, like all European hotels, but the room was one of the largest we have ever had at a Hilton. The room was very comfortable, and has limited air-conditioning, unlike many European hotels, which have none. The restaurant food is very good. There is a fantastic pizza place two blocks away. Just ask them where it is.

  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Gail K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stefania R, Responsabile relazioni con la clientela at Hilton Milan, responded to this review, November 12, 2013
Dear Gail K,

Thank you for taking the time to write such a great review.
We are so pleased to note that the quality of service you experienced met with your expectations as it is our aim to ensure each guest has an enjoyable stay at Hilton Milan.

Hope to welcome you back in the next visit in the city

Kind Regards

Stefania Russo
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Acworth, Georgia, United States
Level 1 Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed November 9, 2013

This is a great hotel and centrally located for access to all attractions. The only drawback is a limited cooling system for the rooms. The morning breakfast more than makes up for that though. All in all a great stay.

  • Stayed November 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank BigDaveG_13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stefania R, Responsabile relazioni con la clientela at Hilton Milan, responded to this review, November 10, 2013
Dear BigdaveG,

Thank you very much for sharing your comment on TripAdvisor community.

I am pleased you find our location so convenience and I am glad to hear you had a pleasant stay in general.

Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our property.

Kind regards

Stefania Russo
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
mumbai
Level 5 Contributor
53 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed November 7, 2013

One cannot get such a fantastic location in Milan, just a 2minurtes walking distance from central train station. The amenities are standard but decent. The front desk experience is very friendly. the most live place was the wi-fi zone where I could stay late night and others were also using it. if free wi-fi would have been provided in the rooms, this place would have no importance. The room size is a compact one but comfortable. The good thing I could get a tea cattle which is very difficult to find in Europe's hotel. A good breakfast experience.

Room Tip: any side as I did not find much difference but definitely higher floors.
See more room tips
  • Stayed October 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank saurabhgaurav
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stefania R, Responsabile relazioni con la clientela at Hilton Milan, responded to this review, November 10, 2013
Dear saurabhgaurav ,

Thank you very much for taking the time and effort to write this detailed piece of information, which gives an overview to our future guests and consequently help them choose our property.

It is a great pleasure to read that you had a memorable experience and I am looking forward to welcoming you back soon!

Warm Regards

Stefania Russo
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Durban
1 review
Reviewed November 7, 2013

Thank you Amelia for the wonderful surprise you arranged in our room after dinner. It was unexpected and really delicious!!!! Your hospitality when we arrived at check in was exceptional... you really went out of your way to make us feel welcome. You are a shining example of GREAT customer service... well done and thank you xx
The team at Hilton Milan are extremely friendly and welcoming. The team at Hilton Milan are sincere and really cared about me and my fiance.
If I ever travel to Milan again, it will be my first choice!!!!

  • Stayed November 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank W77J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mario C, Responsabile relazioni con la clientela at Hilton Milan, responded to this review, November 10, 2013
Dear W77J,

Thank you for taking the time to write such a great review. we are so pleased to note that the quality of service you experienced met with your expectations as it is our aim to ensure each guest has an enjoyable stay at Hilton Milan.

I will personally share your kind comment with Amalia and the rest of the team.

We really hope to welcome you back in our property in the next visit in the city.

Kind Regards

Mario Capano
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
USA
Level 3 Contributor
24 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed November 6, 2013

The hotel is very nice although not very modern. The rooms are sufficiently large and clean and it is worth it to update to the executive floor and access the executive room where there is breakfast, free wifi, snacks, tapas, drinks and a daily happy hour. All the personnel are friendly and helpful and the full buffet breakfast with made to order omelettes is excellent. We used the hotel as a base to do day trips to places surrounding Milan. No restaurants close by.

Room Tip: High floor away from construction sight next door.
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  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank astute4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mario C, Responsabile relazioni con la clientela at Hilton Milan, responded to this review, November 10, 2013
Dear astute4,

Thank you for taking your time to share your recent experience at the Hilton Milan.

We are so happy to hear that you had a great stay with us.
We would like to thank you for the favorable comments concerning our facilities and staff, as well as the location

Hope to welcome you back in the next visit in the city

Mario Capano
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Falls Church, Virginia
Level 4 Contributor
27 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed November 5, 2013 via mobile

Stayed here for two nights on points and cash and over all, given the price I paid I have nothing to complain about. The location of the hotel is great and the staff are very helpful and welcoming. Here are the pros and the cons:

Pros:
Location is great for getting around the city and for day trips out of Milan via train.

Executive lounge - If you get access, 3 hours of free booze each night is not too bad.

Staff were very kind.

Concierge was helpful.

Cons:

The hotel needs a make over in a big way. The lobby is alright but the rooms are tired. It's all a bit late 80's and for someone who stays in a lot of Hilton's, comparatively, it's out of date and really screams out loud at you.

The food in the restaurant was really overpriced. On top of that, they sting you for a table charge of 3.5 euros per person. We had lunch for 3 consisting of soft drinks, a pizza, a salad and a soup and it was 75 euros. For dinner that night we are around the corner and had the same amount of food and it was 27 euros. I know hotel food is pricey but It sucks to feel ripped off.

Would I stay there again? Yes but do hope they invest in their property to keep it in align with hilton brand quality standards.

  • Stayed November 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ilovetotravel62
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mario C, Responsabile relazioni con la clientela at Hilton Milan, responded to this review, November 6, 2013
Dear Ilovetotravel62,

Thank you very much for taking the time and effort to write this detailed piece of information, which gives an overview to our future guests.
We also acknowledge and appreciate your criticism as it will help us to improve the quality of the service offered to our Guests.
We place great value on your opinion and hope we may look forward to welcoming you with us again in a not too far distance

Kind Regards

Mario Capano
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Milan

Property: Hilton Milan
Address: Via Galvani 12, 20124 Milan, Italy
Phone Number:
Location: Italy > Lombardy > Milan > Stazione Centrale
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#65 Luxury Hotel in Milan
#80 Business Hotel in Milan
#84 Romantic Hotel in Milan
#95 Family Hotel in Milan
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hilton Milan 4*
Number of rooms: 319
Official Description (provided by the hotel):
Just 1 block from the Central Train Station and airport shuttle buses, the Hilton Milan boasts an Executive Lounge with an outdoor terrace, and wireless internet access throughout.All Hilton Milan hotel rooms offer wireless internet access. Step up from a Hilton Room to an Executive Room for Executive Lounge access. Enjoy appetizers at the Cosmopolitan Lobby Bar Lounge or dine on international and Italian favorites at the Hilton Milan hotel’s Pacific Milano Restaurant. There is fantastic shopping just 2 miles away and Milan attractions like the La Scala opera house are on the hotel's sightseeing tour. When you've explored the city, find peace at Lake Como, an hour away by train. ... more   less 
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Also Known As:
Hilton Milan Hotel Milan
Hilton International Milan
Milan Hilton International

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