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“Perfect location”
Review of Hilton Milan

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Hilton Milan
Ranked #74 of 430 Hotels in Milan
Certificate of Excellence
Reviewed May 8, 2013

Hotel has very convienent location, close to Milano Centrale train station. Behind the train station is bus stop for buses going to three milano´s airports. Price was convienent to compare with another hotels in Milano. Room was big and clean with comfortable bed. The bathroom tiles were little bit faded. I didnt like the price for internet 22 euros:-( another things were pretty good.

  • Stayed: May 2013, traveled as a couple
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1  Thank Anega
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mario C, Responsabile relazioni con la clientela at Hilton Milan, responded to this reviewResponded May 13, 2013

Dear Anega,

Thank you for your valuable comment about your stay at the Hilton Milan.

I am really glad to read that you find our location convenient and the hotel overall comfortable.
Thank you for bringing the attention to the bathroom condition, your feedback has already been shared with the relevant department, in order to keep this an isolate case.
Considering internet, we have free Wi-Fi connection in our public areas and also working stations placed in the lobby.

Looking forward to welcoming you back to the hotel upon your next visit to Milan,

Kind regards

Mario Capano

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1,390 - 1,396 of 2,746 reviews

Reviewed May 7, 2013

This hotel is by far the best we stayed at throughout our tour of Italy. Though it was a late check-in after dinner, the hotel was buzzing with activities and most importantly, well-lit and welcoming - such a contrast to the one in Rome with its gloomy and barely-lit lobby. While waiting for our group check-in, a concierge took it upon himself (I forgot to take note of his name) to make small talk, asking about our trip and where we were from. Again - another big contrast to all other hotels we stayed at in Italy where warmth was missing in the hospitality extended.

We were upgraded to an executive room - nice and spacious yet cosy and comfy. We could open up fully our 3 huge luggage bags and there was still plenty of room to move about freely. Our room was facing the main road with a parallel tram line running through it. But being on the 5th floor, we were unperturbed by any noise even though we left the windows ajar. In fact we woke up to scenic view of snow-covered roof-tops of buildings across the road (we were there in Feb).

The Peter Thomas Roth toiletries provided were a lovely touch and so were the rest of the room amenities and fittings.

Breakfast was provided - choice was limited with little variation during our 2-nights stay but of good quality. Service by wait-staff was prompt and efficient.

If only free wifi was made available in the rooms, it would have been a perfect stay. Nevertheless, this will certainly be my choice hotel when I return to Milan in the future.

  • Stayed: February 2013, traveled with family
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3  Thank SKsunnylady
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mario C, Responsabile relazioni con la clientela at Hilton Milan, responded to this reviewResponded May 10, 2013

Dear khong_sharon,

Thank you for taking time to share your positive experience about our Hotel in tripadvisor community.

I am glad to hear you satisfaction about our service and all the amenities offered in the executive floor.
Considering internet, we have free wi-fi connection in our public areas and also working stations placed in the lobby.

Looking forward to welcoming you back to the hotel upon your next visit to Milan,

Kind regards

Mario Capano

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 7, 2013

We stayed at the Hilton Milan for one night as a stopover. We arrived by train and even with buggy and luggage it only took us 10 minutes to walk there. They had provided a cot ready in our room for our 14 months old and because we are Hilton honours Gold member we even got upgraded to an executive room. The service was great and the room very spacious with all the amenities you expect from a Hilton. The breakfast in the executive lounge was lovely (fruit, cheese, cereal, scrambled eggs etc.). We would definitely recommend this hotel for anyone who is looking to stay near the station on a trip to Milan.

  • Stayed: May 2013, traveled with family
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1  Thank blondieandginger43
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mario C, Responsabile relazioni con la clientela at Hilton Milan, responded to this reviewResponded May 10, 2013

Dear blondieandginger43,

I would like to thank you for taking time to post your kind review about your stay at the Hilton Milan.

I am pleased to read you enjoyed the benefits in the Executive floor and the staff service met your expectation.
Once again thank you for stay with us and for your loyalty in the Hilton Company.

Looking forward to welcoming you again in the next visit in the city.

Kind Regards

Mario Capano

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Reviewed May 6, 2013

My husband and I stayed at the hilton Milan for 3 nights and had a great stay. Our room was massive and after tiny rooms in Amsterdam and Brussels this was very welcomed. The concierge recommended and booked a great restaurant for our first night there and the location is great, just a 5 minute walk to central station for our onwards travel through Italy.

Stayed: April 2013, traveled as a couple
2  Thank AGV084
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stefania R, Responsabile relazioni con la clientela at Hilton Milan, responded to this reviewResponded May 9, 2013

Dear AGV084,

Thank you for sharing your experience on TripAdvisor.

I am very pleased to read your partner and you had a great stay in Milan and you appreciated our hotel location and your room.

Looking forward to welcoming you back,
Kindest regards from Milan!

Stefania Russo

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Reviewed May 5, 2013

This hotel has been consistently efficient and well organized for the several times we have been over the years. The executive lounge has even improved and with much more selection than in the past. Both breakfast and hors d'oeuvres in the evening were enjoyable. The room was clean and well appointed.

Room Tip: Higher floors or the executive option.
See more room tips
  • Stayed: April 2013, traveled with family
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1  Thank BigSky91
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stefania R, Responsabile relazioni con la clientela at Hilton Milan, responded to this reviewResponded May 9, 2013

Dear Bigsky91,

Thank you for having taken the time to share your comments on TripAdvisor.

It is our aim to provide our guests with the highest standard of quality and service and I am thrilled to read you enjoyed your room and Executive Lounge met your expectations.

We look forward to welcoming you back,

Best regards,
Stefania Russo

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Reviewed May 3, 2013

Having stayed at other Hilton hotels elsewhere did expect a bit more. Breakfast was ok. Although pricey. Lobby is really worn out. Either needs a good wash or a serious makeover. Parking was good, really spacy and the parking stuff was very helpful.

  • Stayed: May 2013, traveled with family
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3  Thank AnnaStar888
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stefania R, Responsabile relazioni con la clientela at Hilton Milan, responded to this reviewResponded May 6, 2013

Dear AnnaStar888,
Dear Annastar888,

Thank you for sharing your feedback on TripAdvisor.

I regret to read your disappointment about the cost of breakfast and I’m sorry if the lobby area didn’t meet your expectations. Please rest assure that your comments have been already shared with the respective managers.

Dear Annastar888, I hope will give us the chance to welcome you back,

With Kind Regards

Stefania Russo

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Reviewed May 2, 2013

This hotel is located close to the Central Station in what seems to be a high traffic road and not completely safe suborgh. Room are well isolated and you can't hear anything from outside.

reception is professional but a little bit too formal

I had a room with bathtube instead of shower (which I prefere)

Welcome kit very poor

Average breakfast

All in all a good hotel but due to the brand I expected something more

  • Stayed: April 2013, traveled on business
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1  Thank the_expert_traveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stefania R, Responsabile relazioni con la clientela at Hilton Milan, responded to this reviewResponded May 6, 2013

Dear the_expert_traveler,

I thank you for the time taken to share your experience on TripAdvisor.

I am very sorry that we were not able to exceed you expectations and I really hope you will decide to give us another chance in the future in order to show our Hotel in a much more positive light.

With Best Regards,

Stefania Russo

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Milan

Address: Via Galvani 12, 20124 Milan, Italy
Phone Number:
Location: Italy > Lombardy > Milan > Stazione Centrale
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#48 Family Hotel in Milan
#62 Luxury Hotel in Milan
#80 Business Hotel in Milan
#84 Romantic Hotel in Milan
Price Range: $129 - $384 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Milan 4*
Number of rooms: 319
Official Description (provided by the hotel):
Just 1 block from the Central Train Station and airport shuttle buses, the Hilton Milan boasts an Executive Lounge with an outdoor terrace, and wireless internet access throughout.All Hilton Milan hotel rooms offer wireless internet access. Step up from a Hilton Room to an Executive Room for Executive Lounge access. Enjoy appetizers at the Cosmopolitan Lobby Bar Lounge or dine on international and Italian favorites at the Hilton Milan hotel’s Pacific Milano Restaurant. There is fantastic shopping just 2 miles away and Milan attractions like the La Scala opera house are on the hotel's sightseeing tour. When you've explored the city, find peace at Lake Como, an hour away by train. ... more   less 
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Also Known As:
Hilton Milan Hotel Milan
Hilton International Milan
Milan Hilton International

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