If you're going after shopping in Milan, this hotel is the right place to stay. My only criticism would be the lack of free wifi in room and the 1-hour automatic log off of free wifi at the lobby. The hotel staff kept printing numerous sheets with wifi login names and passwords for hotel guests to use everyday. That's not very environmentally-friendly. If wifi at the lobby was free, why kept getting hotel guests to login and logout with different user names and passwords every hour? That's not very convenient as I usually had to spend about 2 hours every night to check emails and work out my travel plans for the next day.
The heater in our room wasn't warm enough as well. We also had to ask for slippers to be sent to our room. I was expecting better service.
Btw, the hotel staff told us that we had to catch the Malpensa Express to the airport at Cardona station and there would be no trains departing from the Milan Central Station to the airport while we looked up info online ourselves saying that the Malpensa Express would also leave from the Milan Central Station. We later confirmed that the info online was accurate as we checked it out at the station ourselves. Didn't understand why the staff's knowledge on such easy transport questions wasn't very up-to-date.More
- 1 (212) 245-5462
- Free Wifi
- Room service