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“Nice rooms; excellent breakfast” 4 of 5 stars
Review of Starhotels E.c.ho.

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Starhotels E.c.ho.
4.0 of 5 Hotel   |   Viale Andrea Doria 4, 20124 Milan, Italy (Stazione Centrale)   |  
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Hotel website
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Hotel amenities
Special Price
20% off room rate
Ranked #38 of 432 Hotels in Milan
Certificate of Excellence
GreenLeadersGold level
Fremantle, Australia
Level Contributor
49 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
“Nice rooms; excellent breakfast”
4 of 5 stars Reviewed July 16, 2014

Rooms: excellent, clean, good size, quiet and effective air conditioning (coped well with a heatwave), bathroom well appointed. Location excellent for the train, as others have mentioned. It is quite a walk to the centre of Milan, but there is public transport. But the highlight was undoubtedly the breakfast - everything was amazingly well presented and the fruit and vegetables were so fresh and full of flavour. And the pastries were wonderful! Recommend this hotel if you're travelling by train.

  • Stayed June 2014, traveled as a couple
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank Pavlich
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeneralManager E, Direttore at Starhotels E.c.ho., responded to this review, September 7, 2014
Dear Pavlich,

It has been a pleasure to welcome you at Starhotels E.C.Ho.
Thank you for all your positive comments. We are pleased to know that you enjoyed your stay in Milan.
Hoping to welcome you again to our hotel we send you our

Best regards.
The Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

1,086 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (76)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Hebrew first
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  • Italian first
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English first
Westwood, New Jersey
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed July 15, 2014

Starhotels E.c.ho. is a nice small hotel located very close to Milano Centrale train station which is convenient if you are traveling to/from another destination in Italy. The hotel is clean, staff is friendly and helpful and the breakfast buffet is great. Rooms are small but nice. The bathroom and shower are very tiny, but very nice and clean.

  • Stayed June 2014, traveled as a couple
    • 5 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 5 of 5 stars
      Service
Helpful?
Thank Alena M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeneralManager E, Direttore at Starhotels E.c.ho., responded to this review, September 7, 2014
Dear Alena M,

thank you so much for taking the time to leave your comment about your stay and for choosing Starhotels E.C.Ho. in Milan.
We would also like to thank you for your kind review and we really hope to welcome you back soon!

Best regards
The Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Jose, CA
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed July 14, 2014

This hotel is right across the street from the central train station-- so convenient. Breakfast is included in the price and was great--pastries, fruit, juice, coffee, cheese, meats, and breads. Our whole family loved it. The restaurant is tasty- ate there one night. The rooms have wifi and are lovely. You'll be very comfortable here. I will come back to this hotel again-- really enjoyed it. We left early for our flight back to CA (before breakfast) so the hotel even packed us breakfast bags for the road!

  • Stayed July 2014, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Service
Helpful?
Thank DForeman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeneralManager E, Direttore at Starhotels E.c.ho., responded to this review, September 7, 2014
Dear DForeman,

It has been a pleasure to welcome you at Starhotels E.C.Ho.
Thank you for all your positive comments. We are pleased to know that you enjoyed your stay in Milan.
Hoping to welcome you again to our hotel we send you our

Best regards.
The Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Helsinki, Finland
Level Contributor
121 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed July 13, 2014

Hotel has extremely good location, it can be seen from central railway station. Hotel is clean and service is great. Wi-fi is free only for first 24 hours in rooms, which is a small minus - it is however free for deluxe rooms.

  • Stayed July 2014, traveled with friends
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Service
Helpful?
Thank PetriKoo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeneralManager E, Direttore at Starhotels E.c.ho., responded to this review, September 7, 2014
Dear PetriKoo,

It has been a pleasure to welcome you at Starhotels E.C.Ho.
Thank you for all your positive comments. We are pleased to know that you enjoyed your stay in Milan.
Regarding internet we are happy to inform you that the complimentary connection is for the entire stay, not just for 24 hours. We are sorry if we did not give you the right information.
Hoping to welcome you again to our hotel we send you our

Best regards.
The Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kuala Lumpur, Malaysia
Level Contributor
5 reviews
4 hotel reviews
5 of 5 stars Reviewed July 11, 2014

We really enjoyed the stay in Milan, and as we were travelling via Eurail, the hotel was perfectly located within 50 metres of the Central Station. The hotel team took great care of us, rooms were very comfortable and the food & service were great too.
Recommend this hotel if you want to explore Milan for a couple of days and using the train to get around!

  • Stayed July 2014, traveled with family
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Service
Helpful?
Thank ian b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeneralManager E, Direttore at Starhotels E.c.ho., responded to this review, September 7, 2014
Dear ian b,

It has been a pleasure to welcome you at Starhotels E.C.Ho.
Thank you for all your positive comments. We are pleased to know that you enjoyed your stay in Milan.
Hoping to welcome you again to our hotel we send you our

Best regards.
The Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Francisco, California
Level Contributor
76 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
4 of 5 stars Reviewed July 9, 2014

The hotel was lovely and just across the street from Central Station. The breakfast buffet was particularly great - a vast array of fruits, meats, cheeses, breads, some hot dishes, juices, yoghurts, etc etc.

The neighbourhood isn't exactly a tourist's spot - it was a 40 min walk to the Duomo, but very close to transportation. Great if you need to catch the Malpensa Express early the next day.

The staff were very helpful with recommendations for things in the area. The one down side is that the UI to connect to the free wifi is very confusing, and we somehow accidentally connected to the not free version, so be careful when you are using it. (The staff was kind enough to remove the charges when I explained).

  • Stayed July 2014, traveled with friends
    • 3 of 5 stars
      Location
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Service
Helpful?
Thank Byxbee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeneralManager E, Direttore at Starhotels E.c.ho., responded to this review, September 7, 2014
Dear Byxbee,

It has been a pleasure to welcome you at Starhotels E.C.Ho.
Thank you for all your positive comments. We are pleased to know that you enjoyed your stay in Milan.
Hoping to welcome you again to our hotel we send you our

Best regards.
The Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne, Australia
1 review
common_n_hotel_reviews_1bd8 8 helpful votes
1 of 5 stars Reviewed July 8, 2014 via mobile

The test of a service provider is how they respond when something goes wrong. The Star hotel fails dismally in this regard. We stayed at the hotel for four days and at the end of the stay paid our account in full using a preloaded travel card. A few days later, when I attempted to use the travel card and was unable to do so, I contacted my Bank who explained that the Starhotel had (in addition to the full payment already taken) blocked against the card a further four amounts which in aggregate came to almost $2000 AUD. As a result I was unable to use my travel card for the remainder of our trip to Europe and have been unable to recover the funds that had been transferred to the card.
When we rang the Hotel we were told that the blocks would be removed and the card could be used again within a period of 5-7 days. To be sure, we returned to the Hotel a week later and were given a range of different responses including, the Hotel failed to lift the block within the available window and was now unable to do so to the revised account that there was no problem from the Hotel's end so we would just have to live with it. Whilst we were waiting at reception, the Hotel also appeared to process a reversal to one of our credit cards and passed it off as having been done a week earlier to coincide with our stay. By now we were completely frustrated and pleaded with the Hotel to respond to a series of questions that had been provided by our Bank that would allow the Bank to remedy the problem. To the best of our knowledge, the Hotel has failed to do so.
Where is the problem at now? Two and a half weeks after staying at the Hotel, the blocks are still in place and we continue to be out of pocket almost $2,000. We will be required to institute the dispute process with our Bank.
Don't let this happen to you!

Stayed June 2014, traveled with family
Helpful?
8 Thank Catherine S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Starhotels E.c.ho.

Property: Starhotels E.c.ho.
Address: Viale Andrea Doria 4, 20124 Milan, Italy
Phone Number:
Location: Italy > Lombardy > Milan > Stazione Centrale
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#7 Green Hotel in Milan
#27 Business Hotel in Milan
#30 Romantic Hotel in Milan
#31 Luxury Hotel in Milan
#47 Family Hotel in Milan
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Starhotels E.c.ho. 4*
Number of rooms: 143
Official Description (provided by the hotel):
Our striking 4 star hotel in Milan is next to the Central railway station, a few minutes from the city centre. Our innovative green hotel in Milan features intelligent design and low energy consumption, so as well as enjoying yourself, you'll know you are helping the environment. The look and feel is natural and elegant, with plenty of natural light everywhere thanks to the ample windows, terraces and other outdoor spaces. The new Starhotels E.C.Ho. Has 143 contemporary rooms and suites, a restaurant and bar (the Partnership with Eataly means new value and uniqueness for Starhotels’ offering.)5 meeting rooms, fitness room and more. ... more   less 
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Also Known As:
Starhotels e.c.Ho. Hotel Milan
Starhotels Splendido Milan
Starhotels Splendido Hotel Milan

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