My son and i stayed at the weekend as a base for F1. When we arrived it took 15 minutes to locate our reservation without any apology or explanation. It was pre paid but the receptionist was insistent we must pay - i didn't and she finally agreed. Each time we approached the reception for help and advise it was greeted without a smile or any form of manners.
The room was clean and tidy. When we checked out at 6.00am the receptionist then asked ma once again to pay in full, i explained the whole episode again and had to produce proof. He then wanted to levy and extra 24 euro tax - i then had to prove all local taxes were included. He was very rude.
The promise of juice and croissants at that time was not there - i was met by a table in a complete mess and empty of everything. when i asked the receptionist the reply was shrugged shoulders. Not a hotel i would want to stay in again.
- Official Description (provided by the hotel):
- The Novotel Milano Airport is a modern 4 star hotel with 206 rooms, close to the Linate Airport (4 km) with a scheduled shuttle service and to the highways (200 m). Easy access to the centre of Milan (6 km) and the railway station (7 km). The hotel isideal for business trips, with a Convention Centre offering 8 meeting rooms (320 guests), business corner and WiFi access. Features family rooms for 2 adults and 2 children, NovotelCafé (open 24 hours), a bar, outdoor pool, garden and garage parking. ... more less
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- Also Known As:
- Novotel Milano Linate Airport Hotel Milan
- Novotel Hotel Milan
- Milan Novotel