this is the best hotel that I've ever stayed in. I was looking for hotels where we (me and my girlfriend) could cap are night off as part of her birthday celebration. I walked in the hotel to booked on the same night and to my luck there was a room available. right then and there they offered an early check in (and it was only 8 in the morning) it was great because it gave me time to set up the room. I checked the room and was a bit disappointed to how small it was so I asked if they could move me into a bigger room and to my delight, not only did they said yes...they upgraded us from a standard room into a deluxe double room free of charge!!
I started setting up the room. bringing some balloons, flowers and cake etc. but i noticed the sheet didn't quite mix with the theme, i called reception and asked if they have anything red the receptionist said no so that was that but after a few minutes the receptionist called me and said he checked, they don't have red but if I want...someone will bring up some sheets closer to red and I can choose which bed sheets suited to my liking.
even after the receptionist said no, he made sure that he did everything he could, he double checked for me.... and if what the customer wants is not available he offered an alternative solution.
everything was set....we spent the night and my girlfriend had a splendid night. the room is very modern, and very lively! they have mixed the colors and furniture set up quite perfectly.
the following morning there was a breakfast buffet downstairs, they offer quite a selection and they are fresh! I love the pastries they offered. my girlfriend and I were a bit embarrassed to get another cup of coffee cause it was like our nth time, Domenico noticed our dilemma and came to our tabled asked us if we wanted something else. we told him about our silly argument about who shall get the cup of coffee. he smiled and said he'll see what he can do, he left for awhile and came back with a pitcher. i thought he will just a pour us a cup but instead he left us the pot of hot steaming coffee and another pot for steamed milk! talk about world class customer service!
to cap everything off they also offered us a late check out.
it just seems to good to be true....but it's not. good is an understatement.
not only is it good but they made our stay even for just a night a perfect one. i will definitely comeback and will refer it to everyone who would listen cause I'll never get tired telling this perfect experience.
P.S. they are a gay/lesbian friendly facility (base solely on our experience)
- Official Description (provided by the hotel):
- The Hotel Mediolanum is a modern 4 stars business hotel member of the international chain Worldhotels. The hotel has been recently renovated following the last trends of the international hotellerie. The common spaces show bright colours as prevailing and shapes inspired by the contemporary design: the interiors recall the style of famous architects like Zanuso and Le Corbusier.The Hotel is located in a strategic position thanks to the closeness of the Central Station (MM2 Green Subway Line): fulcrum of the city of Milano and Air Terminal. At a small range of few hundred of meters from Via Mauro Macchi you can find the subway stations of Porta Venezia (MM1 Red Line with direct connection to the congress center and exhibition quarter) and Repubblica (MM3 Yellow Line). The railway link stops in both and it connects with the nearby cities. The heart of the city is reachable on foot: in 10 minutes you can arrive to the historical part of the town where the Duomo (Cathedral) and the Teatro La Scala (Opera House) stand.In the hotel's surroundings you can find the Garibaldi Station (high speed train terminal).The 51 Mediolanum rooms will put you in direct contact with the emotions caused by the colours: the light fills up the interiors which get painted of lively, passionate, relaxing colours. On this trail the Superior and Deluxe rooms were realized following the principles of the chromotherapy. This science links the psychical and physical wellbeing to the tones. The buttonhole flower of this rooms is the remote controller placed next to the bed thanks to which you can change the lighting in red, blue, green or yellow or mix them up. According to your mood and needs you can switch to a relaxing green, or to a concentrating purple. All the rooms All the rooms are soundproof and equipped with air conditioning, parquet floor, free satellite TV, telephone, Wi-Fi and safe.Inside the hotel the guests can have a seat in the elegant lounge bar where a pleasant appetizer is served together with refreshing cocktails. At the light restaurant you can taste a special selection of the best Italian dishes enriched by refined wines. The Business corner is equipped with a PC with internet connection, a printer, fax and a photocopier and it is always at the guests' disposal. In addition at the Hotel Sanpi, located just 300 mt away under the same management, you have access to the modern fitness room Technogym wellness and to the meeting room Venezia.The Hotel Mediolanum Milano is member of the international hotel chain Worldhotels and it is identified by the code WW in the GDS systems. The reservations can be done directly or via gds or internet.thank you for your attention and time. ... more less
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- Also Known As:
- Mediolanum Hotel Milan