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“Vanishing breed”

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Grand Hotel et de Milan
Ranked #8 of 431 Hotels in Milan
Certificate of Excellence
New York City, New York
Level Contributor
25 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
“Vanishing breed”
Reviewed March 7, 2014 via mobile

In a time when most hotels are a place to sleep and take a shower it is a pleasure to see a hotel that aspires to be something else and succeeds
This is what hotels used to be about and should be about
Beautiful rooms
Gracious service
Good food
A sense that your the guest is actually important and that your money was well spent
If only this weren't a vanishing breed

Stayed December 2013
Helpful?
1 Thank Trave4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mpage, Direttore generale at Grand Hotel et de Milan, responded to this review, March 20, 2014
Dear Guest,

Thank you for giving us the feedback of the Grand Hotel Et De Milan. It is a pleasure that you appreciated your stay and the services we offer.

We always try to do our best in making the experience of each guest special and you kind words certainly make us feel like we are going in the right direction, giving us a positive input for the future.

Looking forward to welcoming you again soon, I send you my best regards.


Antonio Cailotto
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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700 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (96)
Date | Rating
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English first
London, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed March 4, 2014

I've just been to Milan and stayed at the Grand Hotel et de Milan with my husband and another couple.
Despite the atrocious weather-the staff made us so welcome. The rooms were opulent and spacious. When I mentioned that we were all celebrating our 50th birthdays during the year-so this was a celebratory weekend for all 4 of us- we were surprised with a chilled bottle of Prosecco and a beautiful generous Tiramisu cake delivered to our room! They even provided a cake box to bring the rest of the cake home! The staff are all exceptionally professional and nothing was too much for them. We had a delightful stay and would happily return or recommend to friends. The location is also fantastic. Close to La Scala and the Duomo. But the Metro was very handy especially to escape the downpours -but still get around.

Room Tip: We were on the fifth floor. Nice and quiet.
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  • Stayed February 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank pallujpatel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mpage, Responsabile relazioni con la clientela at Grand Hotel et de Milan, responded to this review, March 20, 2014
Dear Guest,

Thank you for giving us the feedback of your stay at the Grand Hotel Et De Milan.

It is a pleasure that you appreciated your accommodation as well as our service.

We thank you for your kind words and we will keep doing our best in making each guest’s experience special.

Looking forward to welcoming you again soon, I send you my best regards.


Moreno Pagetto
Executive Assistant Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Vancouver, Canada
Level Contributor
100 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed February 28, 2014

The hotel is nothing special, as far as Italian hotels go. Friendly staff, small entrance lobby, a bit dark and dreary. Room was nothing special. The main recommendation for this hotel is that it is smack dab in the middle of the action for Milanese fashion. We were there during fashion week, and this hotel hosted several related events. If you feel like a frumpy traveller, don't stay in this area; everyone, everywhere was dressed to the nines, sleek and beautiful. But, if you live and breathe fashion, and feel you're up to the challenge of out-fashioning the fashionistas, then you might want to stay here, or at a brighter, more notable hotel nearby.

  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ocanada1973
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mpage, Direttore generale at Grand Hotel et de Milan, responded to this review, March 5, 2014
Dear Guest,

Thank you so much for your time and kind comments. You have certainly experienced Milan and your stay at the Grand Hotel Et De Milan during a very particular moment of the year, which is the Fashion Week.

It is true that fashion brings a number of events, glamour, excitement and vitality, nevertheless everything goes back to a much normal and quieter pace after few days.

We believe that you would see also our hotel under a different light and quite certainly be able to appreciate the charm of this 18th century Milanese Mansion.

We hope that your future travel will soon take you back to Milan and that, in such occasion, you will honor us with your visit again.

Sincerely,

Antonio Cailotto
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Edinburgh, United Kingdom
1 review
Reviewed February 28, 2014

Just back from a long weekend in Milan. This hotel has so much to commend it. Good location, opulent decor, spacious rooms with oh so comfortable bed - but best of all the staff give you a genuinely warm welcome. All-in-all it was a real pleasure to stay there.

Room Tip: Some first floor rooms have a balcony looking out onto a busy square or street but the rooms are ver...
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  • Stayed February 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MarilyndeS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mpage, Responsabile relazioni con la clientela at Grand Hotel et de Milan, responded to this review, March 20, 2014
Dear Guest,

Thank you for giving us the feedback of your milanese weekend. It is a pleasure that you appreciated your stay at the Grand Hotel et de Milan, the rooms and our service.

Your comments are always helpful in order to keep satisfying our customers in the best way.

Looking forward to welcoming you again soon, I send you my best regards.


Moreno Pagetto
Executive Assistant Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hong Kong, China
Level Contributor
30 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed February 18, 2014

Stayed there last August for a few nights. Travelled with my wife and 6 month old. The big pro was the location, which was just off the Golden Quadrilateral (ideal for high end shopping), but also no more than 10minutes walk to the Duomo in Milan. We ended up heading towards the Duomo as we found pretty good shopping in Rinascente (the department store). It was August so many restaurants were shut, and frankly there weren't that many in the immediate vicinity which was a downside, but it didn't bother us too much as we couldn't really enjoy dinners with a baby in tow. Would stay there again and plan on doing so on our next trip.
Rooms were nice, though nothing spectacular. Bathroom was very clean and seemed quite new although the style was classic. Decor in the lobby was very nice and staff were very friendly and helpful.

  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank love2travelTokyo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mpage, Responsabile relazioni con la clientela at Grand Hotel et de Milan, responded to this review, March 5, 2014
Dear Guest,

Thank you for your kind comment.

It is a pleasure that you appreciated your stay at the Grand Hotel Et De Milan and especially our service.

Unfortunately in August a number of shops and restaurants are closed in Milan; you will certainly discover a more vibrant and hectic Milan on your next visit.

We have noted that you were not impressed with your accommodation and we would be delighted, if given the opportunity and the pleasure of your return visit, to show you a number of rooms to choose from. We are certain that you will find the one to your liking.

Looking forward to the pleasure of welcoming you soon again, hopefully in the near future, we send you our best regards.

Moreno Pagetto
Executive Assistant Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed February 8, 2014

I stay here whenever I go on business to Milan, but took my fiancé for the weekend recently. I very much like the hotel and its grand proportions including the high ceilings. The Deluxe room was more than enough space for a couple. The hotel is situated in the heart of the Milan shopping district which was ideal for us as we were there for a shopping trip. For an authentic Italian meal, we really enjoyed and can strongly recommend two restaurants within a 5 minute walk of the hotel, namely Ristorante A Santa Lucia and Bagutta.

Room Tip: The standard rooms are very small and while fine for business travel would not be good for a couple...
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Stayed January 2014, traveled as a couple
Helpful?
1 Thank LondonBanker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mpage, Responsabile relazioni con la clientela at Grand Hotel et de Milan, responded to this review, February 26, 2014
Dear Guest,

Thank you for giving us the feedback of your Milanese weekend. It is a pleasure that you appreciated your stay at the Grand Hotel et de Milan also in the occasion of a shopping trip.

Your comments are always helpful in order to meet customers needs.

Looking forward to welcoming you again soon, I send you my best regards.

Moreno Pagetto
Executive Assistant Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hong Kong, null, Hong Kong
Level Contributor
36 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed February 5, 2014

Spent three days. Was upgraded to gorgeous suite (Duse suite), excellent service all around. Unbeatable location and loved the old world charm and history. Good meals in Caruso and the very flexible Lobby Bar. Surprisingly nice and complete gym (with huge windows). Would definitely return

Stayed February 2014, traveled with family
Helpful?
Thank Philip E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mpage, Direttore generale at Grand Hotel et de Milan, responded to this review, March 20, 2014
Dear Guest,

Thank you for giving us the feedback of your stay at the Grand Hotel Et De Milan. It is a pleasure that you appreciated your accommodation as well as the historic atmosphere we always try to preserve.

We are also delighted that you had the time to enjoy our Gerry’s Bar and the Caruso Restaurant, finding your experience there positive.

Your comments are always helpful in order to keep doing our best to satisfy our customers’ needs.

Looking forward to welcoming you again soon, I send you my best regards.


Antonio Cailotto
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Grand Hotel et de Milan

Property: Grand Hotel et de Milan
Address: Via Manzoni, 29, 20121 Milan, Italy
Phone Number:
Location: Italy > Lombardy > Milan > Brera
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
Ranked #8 of 431 Hotels in Milan
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Grand Hotel et de Milan 5*
Number of rooms: 95
Official Description (provided by the hotel):
A place of elegance where many famous people from the past have left their mark. Opened in 1863, the Grand Hotel et de Milan still holds its charm and allure as an old ‘Milanese’ mansion. It has been and still is the preferred hotel of many national and international celebrities from the worlds of culture,fashion, music, business and entertainment.Located in the heart of the town it is just a few steps from the fashion district, financial area and duomo cathedral. Due to its position and excellent bars, restaurants and halls, the Grand Hotel et de Milan is the ideal place to enjoy a pleasant holiday or business trip. ... more   less 
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