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“Great hotel - among the best experienced”
Review of UNA Maison Milano

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UNA Maison Milano
Ranked #13 of 426 Hotels in Milan
Certificate of Excellence
Reviewed June 20, 2010

Awesome location, just right off the duomo and of course near the shopping stretch. It was convenient to simply drop off shopping and head right out again.

I wouldn't even call it a room, it certainly felt more like a junior suite (from the perspective of a small boutique hotel). Furnishings are certainly modern and tasteful decor.

The only odd thing was that you can barely tell from the outside the entrance to the hotel. We actually walked right past before doubling back as I knew it is very close to the duomo. The staff was excellent, friendly and ready to help.

The only bad thing was the air conditioning leaking but it was a minor hassle.

  • Stayed: June 2010, traveled as a couple
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Thank garygraphy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Una_Hotels_Direttore, Direttore at UNA Maison Milano, responded to this reviewResponded April 30, 2017

Dear Guest, thank you for sharing your experience about your stay. We are happy to know that you enjoyed our hotel! We hope your travels will bring you again to Milan and we will be glad to welcoming you again in the UNA Hotels world, be well until then

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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750 - 756 of 1,076 reviews

Reviewed June 13, 2010

I cannot recommend this hotel highly enough.
Stayed there on last night of our honeymoon after periods in Sorrento and Venice, because we were flying out of Milan airport the next day.
Location : unbeatable. 50m from the metro and the centre of everything.
Staff : excellent. Attentive, friendly, full of enthusiasm, just excellent.
Room : superb. Best of everything and much more than you would expect. The kit in the bathroom included everything, from tooth brushes to loofas.
Sleep : the room was absolutely silent, with not one but two levels of double glazing, and the bed was the best we'd slept in on the trip - for once, a double bed and not just two singles pushed together.
If you are staying in Milan (and I have stayed in a few hotels there before) stay here.
It was the best hotel, blowing the other much more expensive hotels in Italy out of the water. No more to say.

  • Stayed: June 2010, traveled as a couple
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1  Thank bgboyle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Una_Hotels_Direttore, Direttore at UNA Maison Milano, responded to this reviewResponded April 30, 2017

Dear Guest, thank you for sharing your experience about your stay. We are happy to know that you enjoyed our hotel! We hope your travels will bring you again to Milan and we will be glad to welcoming you again in the UNA Hotels world, be well until then

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 11, 2010

Really there is not much to say about this little hotel. It is really nice and great value for money. The location is spectacular, it is hard to imagine something more central than this. The design is very modern, all white and very clean. Do not expect a pompous hotel, but a clean, well designed, functional and friendly place.
I will definitely stay here again next time I am in Milan.
Only negative aspect, there is no bar or real lounge area. Positive aspects: the room are big, clean and very nicely designed. The staff is super friendly and very efficient!

  • Stayed: June 2010, traveled on business
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Thank DanieleSB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Una_Hotels_Direttore, Direttore at UNA Maison Milano, responded to this reviewResponded April 30, 2017

Dear Guest thank you for sharing your experience about your stay. We are happy to know that you enjoyed our hotel Thanks for your notes you have given us the opportunity to continue to improve our services. We hope your travels will bring you again to Milan and we will be glad to welcoming you again

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 25, 2010

The good points:-
clean, spacious and in a great location.
The bad points:-
no bar, restaurant, communal areas, staff young and inexperienced.

More like a guest house really, but if you want isolation, good choice.

  • Stayed: May 2010, traveled as a couple
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2  Thank alysonpet
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Una_Hotels_Direttore, Direttore at UNA Maison Milano, responded to this reviewResponded April 30, 2017

Dear Guest thank you for sharing your experience about your stay. We are happy to know that you enjoyed our hotel Thanks for your notes you have given us the opportunity to continue to improve our services. We hope your travels will bring you again to Milan and we will be glad to welcoming you again

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 4, 2010

Literally one street away from the Duomo, in the heart of the old part of town and surrounded by great shops, you couldn't ask for a better location. Hotel foyer/reception is very modest, but the rooms (ours was a standard one) are big, well furnished and look great. Big, comfortable bed, and big french doors leading out to a balcony. Quad glazing of the windows means no noise from the street or the trams gets into the room. Bathroom is huge, with both a shower and a bath.

Only minor negatives are staff and food. While friendly, the staff did not provide a very comprehensive concierge-type service. We would have appreciated more help with booking things, but we seemed to know more about what we were trying to book than they did. On the food side, we didn't have any. Breakfast is only by room service, and it was impossible from the menu to figure out what the prices were - looked like at least 25-30 euros per person regardless of what you ordered. We went out to a cafe nearby and had a great breakfast looking out over the Duomo for less than half that. Also, note there is no free wifi in this hotel - most of our other hotels in Italy offered this for free (which is thankfully becoming standard).

Despite these points, highly recommend this hotel for its location and the quality of the rooms.

  • Stayed: April 2010, traveled as a couple
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Thank BFGMelbourne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Una_Hotels_Direttore, Direttore at UNA Maison Milano, responded to this reviewResponded April 30, 2017

Dear Guest, thank you for sharing your experience about your stay. We are happy to know that you enjoyed our hotel! We hope your travels will bring you again to Milan and we will be glad to welcoming you again in the UNA Hotels world, be well until then

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 21, 2010

I was in Milan for a business trip and stayed at Una Maison for 4 nights. The hotel is new and the location cannot get any better - just a block away from the Duomo. The rooms are clean and spacious and the bathroom as well. but what really made my stay great was the service.. The staff was friendly and always ready to make your stay comfortable.. frankly there is no suggestion I can make on how they can improve their service further!
The hotel is small though with no bar/restaurant but that didn't concern me.

  • Stayed: March 2010, traveled on business
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Thank ChicagoNi_ks
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Una_Hotels_Direttore, Direttore at UNA Maison Milano, responded to this reviewResponded April 30, 2017

Dear Guest, thank you for sharing your experience about your stay. We are happy to know that you enjoyed our hotel! We hope your travels will bring you again to Milan and we will be glad to welcoming you again in the UNA Hotels world, be well until then

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 22, 2010

Supremely comfortable hotel.
Very large room.
Fantastic bed. Huge bathroom with separate bath and shower.
Extremely well presented, and incredibly comfortable.
A dream!!

Room service breakfast was wonderful. Slightly overpriced at 30 euros.
Presented incredibly well though. Really enjoyed it.
But it's also easy to go out and have breakfast out in a cafe'.
Had breakfast at Biffi in the Galleria one day, it was fine and fun. 15 Euros.

Front desk was efficient, but not amazing yet. Nothing wrong, but could definitely improve and aim for perfection. Felt slightly distracted most times.

Location is amazing. Walked everywhere.
Kept on popping out, and coming back in to drop things, change, brush my teeth.
Fantastic!! Made everything easy and light.

One BIG drawback!!!!
My room was next to the service passage, and two of the three windows faced the service corridor. Lot's of doors banging, and loud talk. And an overspilling rubbish bin right outside the wardrobe french window. Terrible!!!!!
Basically when sitting on the toilet I could see the floor waitresses walking in and out.
And they could see me.
That is unbelievable!!!!
Hope the management sorts this out very quickly.

There is no Wi-Fi.
Really should have it, and free.

  • Stayed: January 2010, traveled on business
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Thank lapis-philosophorum
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Una_Hotels_Direttore, Direttore at UNA Maison Milano, responded to this reviewResponded April 30, 2017

Dear Guest, thank you for sharing your experience about your stay. We are happy to know that you enjoyed our hotel! We hope your travels will bring you again to Milan and we will be glad to welcoming you again in the UNA Hotels world, be well until then

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about UNA Maison Milano

Address: Via Mazzini 4, 20123 Milan, Italy
Location: Italy > Lombardy > Milan > Centro Storico
Amenities:
Bar / Lounge Pets Allowed ( Dog / Pet Friendly ) Room Service Suites Wheelchair access
Hotel Style:
#3 Romantic Hotel in Milan
#7 Family Hotel in Milan
#12 Luxury Hotel in Milan
#19 Business Hotel in Milan
Price Range: $237 - $452 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — UNA Maison Milano 4*
Number of rooms: 27
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Also Known As:
Una Maison Milano Hotel Milan

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