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“Fantastic Hotel - Ignore the negative reviews!”
Review of UNA Maison Milano

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UNA Maison Milano
Ranked #11 of 427 Hotels in Milan
Certificate of Excellence
Morpeth, United Kingdom
Level 6 Contributor
155 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
“Fantastic Hotel - Ignore the negative reviews!”
Reviewed November 27, 2012

Forget the previous negative reviews, they've obviously got an 'axe to grind'! My wife and I have just returned from our second stay at Una Maison Milano, which again, we found to be faultless. Despite the hotel's excellent central location, our room was very quiet, our bed really comfortable and the staff a pleasure to deal with. Nothing was too much trouble, and just as we found two years ago, the smiles of Francesco, Daniele & Debra were as wide as Piazza Duomo! Service was always courteous and prompt, and all of the staff we met were eager to please. Francesco rounded our stay off with an excellent restaurant recommendation. Well done all, and see you next time!

Stayed November 2012, traveled as a couple
Helpful?
1 Thank Hood40
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Una_Hotels_Direttore, Direttore at UNA Maison Milano, responded to this review, April 30, 2017
Dear Guest, thank you for sharing your experience about your stay. We are happy to know that you enjoyed our hotel! We hope your travels will bring you again to Milan and we will be glad to welcoming you again in the UNA Hotels world, be well until then

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,063 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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Chester, United Kingdom
Level 6 Contributor
207 reviews
69 hotel reviews
common_n_hotel_reviews_1bd8 96 helpful votes
Reviewed November 26, 2012

I spent one night at the Una Maison Milan this week. Its a great central venue for any Milanese visitor situated very close to the cites cultural attractions. The rooms are very clean, fresh and appealing, the staff welcoming, efficient and friendly. Great value and highly recommend.

  • Stayed November 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank jeremy_hartigan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Una_Hotels_Direttore, Direttore at UNA Maison Milano, responded to this review, April 30, 2017
Dear Guest thank you for sharing your experience about your stay. We are happy to know that you enjoyed our hotel Thanks for your notes you have given us the opportunity to continue to improve our services. We hope your travels will bring you again to Milan and we will be glad to welcoming you again
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Abu Dhabi, United Arab Emirates
Level 3 Contributor
17 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed November 25, 2012

I stayed at UNA Maison last November 2011 for a few nights and it was a fantastic decision. I cannot stress enough how good the location was being just across the street from the Duomo!
Also, the room was very spacious and my oh my the bathroom! Super clean, super hotel.
It is a bit pricey but at the same time it was worth it. Only recommendation would be for them to include breakfast in their pricing but anyway when in Milan who really wants to just stay in the room!?

  • Stayed December 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Maysaa M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Una_Hotels_Direttore, Direttore at UNA Maison Milano, responded to this review, April 30, 2017
Dear Guest, thank you for sharing your experience about your stay. We are happy to know that you enjoyed our hotel! We hope your travels will bring you again to Milan and we will be glad to welcoming you again in the UNA Hotels world, be well until then

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Boston, MA
Level 6 Contributor
111 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
Reviewed November 12, 2012

After our terrible experience at G Boutique Hotel we were fortunate to end our trip to Italy at this little gem of a hotel. I can't rave highly enough about the staff and how very helpful they were. On our last afternoon I asked if they had champagne glasses. They did so I asked if we could have two. A few minutes later they arrived with 2 glasses of champagne. I explained that we only wanted the glasses. The gal laughed and said she misunderstood but now the champagne was on them. That said, our suite (we were surprised) was great...lots of room, and the location could not have been better. This is the place to stay when in Milan.

  • Stayed October 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank segoldb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Una_Hotels_Direttore, Direttore at UNA Maison Milano, responded to this review, April 30, 2017
Dear Guest, thank you for sharing your experience about your stay. We are happy to know that you enjoyed our hotel! We hope your travels will bring you again to Milan and we will be glad to welcoming you again in the UNA Hotels world, be well until then

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Riyadh, Saudi Arabia
Level 2 Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed November 9, 2012

This place is truly the best in town, amazing location, extremely clean rooms, incredible staff, never seen hotel staff as eager helpful as in UNA Maison.

trust me, this place will make you love Milan more, strongly Recommend

  • Stayed October 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Faisal3270
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Una_Hotels_Direttore, Direttore at UNA Maison Milano, responded to this review, April 30, 2017
Dear Guest, thank you for sharing your experience about your stay. We are happy to know that you enjoyed our hotel! We hope your travels will bring you again to Milan and we will be glad to welcoming you again in the UNA Hotels world, be well until then

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
panama
Level 3 Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed November 5, 2012

Stayed for one evening. The location was perfect!..The hotel staff was unbelievable!. Francesco even accompanied me to the traín station to help me with three suitcases i couldnt carro by myself, even waited for the traín to arrive to help me load them aboard. I could not believe it!. The rooms are nicely decorated and comfortable!..Will most definitely recommend...

  • Stayed October 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank princesa52
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Una_Hotels_Direttore, Direttore at UNA Maison Milano, responded to this review, April 30, 2017
Dear Guest, thank you for sharing your experience about your stay. We are happy to know that you enjoyed our hotel! We hope your travels will bring you again to Milan and we will be glad to welcoming you again in the UNA Hotels world, be well until then

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Abu Dhabi, United Arab Emirates
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed October 30, 2012

ANYONE wishing to visit Milano should treat themselves to a stay in this small but classy and wonderful hotel. The hotel could NOT be better situated - right on the Duomo and honestly there is nothing negative to say about this jewel in the city. We loved it. It came complete with an upgraded room, warm and genuine staff, fine touches in the rooms, such as linen hand towels, comfortable beds, wonderful showers (unusual for old cities), perfectly located, well priced, clean, and the list could go on. Thee perfect stay and we WILL go back there soon.

  • Stayed October 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Veronica` E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Una_Hotels_Direttore, Direttore at UNA Maison Milano, responded to this review, April 30, 2017
Dear Guest, thank you for sharing your experience about your stay. We are happy to know that you enjoyed our hotel! We hope your travels will bring you again to Milan and we will be glad to welcoming you again in the UNA Hotels world, be well until then

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about UNA Maison Milano

Property: UNA Maison Milano
Address: Via Mazzini 4, 20123 Milan, Italy
Location: Italy > Lombardy > Milan > Centro Storico
Amenities:
Bar / Lounge Pets Allowed ( Dog / Pet Friendly ) Room Service Suites Wheelchair access
Hotel Style:
#3 Romantic Hotel in Milan
#7 Family Hotel in Milan
#10 Luxury Hotel in Milan
#19 Business Hotel in Milan
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — UNA Maison Milano 4*
Number of rooms: 27
Reservation Options:
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Also Known As:
Una Maison Milano Hotel Milan

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