Service staff: The success of the hotel would most probably be due to the awesome staff they have at the hotel. Everyone whom we met during our 2 night stay were very warm and friendly. They are always eager to help with directions or recommendations for restuarants (fabulous ones indeed). When we wanted a taxi to take us to the airport (which charges a flat Eur 90), they arranged a car service at the exact same cost, so we got to travel to the airport in a very comfortable Merc. Also the service staff went over and beyond to make our stay extra special - Many thanks to Daniele and her team (I should have gotten all their names).
Location: Very central! It's located near the Duomo where all the shops are. You can always shop and drop your bags off at the hotel and continue shopping at the Fashion City. However, if you are shopping at the high end area, i.e. via Montenapoleone, then the walk back to drop off the bags may be a slight hassle.
Rooms: We had the junior suite. Tastefully done. Comfortable with amenities. Windows are sound proof so you don't really have to worry about traffic noise. Wifi strength is really good - facetiming is not a problem.
Tip: add the wifi to your package when you book online for Eur9 a day - it's alot cheaper than getting the wifi when you are at the hotel which will cost you almost 3x the amount. They charge Eur 30 for breakfast but I will suggest that you skip that and head to the many cafes or patisceria for your breakfast.
Con: The lobby is rather small and the reception area is just a small desk. If you have more than 1 group checking in, or you are waiting to ask a simple question, you would need to wait. Not a big deal since they serve drinks when you arrive and some fruit nibbles as you wait.
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- Also Known As:
- Una Maison Milano Hotel Milan