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“Where do I start?” 5 of 5 bubbles
Review of UNA Maison Milano

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UNA Maison Milano
Ranked #12 of 430 Hotels in Milan
Certificate of Excellence
Milan
Level Contributor
28 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
“Where do I start?”
5 of 5 bubbles Reviewed September 14, 2012

My husband had booked this hotel for our 25th Wedding Anniversary, it was perfect. We were upgraded from a junior suite to a suite, what a lovely surprise. The staff were very friendly and helpful, nothing was too much trouble for them. Unknown to me my husband had arranged for flowers and chocolates to be in the room for when we arrived, the most beautiful roses I have ever seen. I cannot rate this hotel high enough,everything was perfect, even down to the fruit they placed in the room yesterday when we came back from shopping, with a card wishing us a happy anniversary. Perfect, perfect, perfect. Thank you Una Maison Milano.

  • Stayed September 2012
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Cleanliness
Helpful?
Thank dmccor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,011 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
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wakefield
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed September 12, 2012 via mobile

This is our first visit to Milan and we booked this hotel on the reviews from trip advisor.
You won't be disappointed , when we come back we will stay here and here's why.
The staff are very friendly and extremely helpful , giving cafe and restaurant recommendations and directions and bookings if needed. Anything special you need they we get for you.
The hotel rooms are huge, very clean, and the location is fantastic. This is the best hotel room I have stayed in. As a consultant flying all over the place I have some experience of hotels.
Once you have stayed here I couldn't see any reason why you would want to go anywhere else. Fantastic

  • Stayed September 2012
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank PhilMcCormack
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sudbury, United Kingdom
Level Contributor
35 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 bubbles Reviewed September 6, 2012

Our stay followed on from a two week stay in Lake Como. They welcome we received from the staff was exemplary... We feel we are qualified to make such a statement having stayed in some on the worlds hotels.
Firstly we were carefully directed to carpark, they then offered to collect us and our luggage from the carpark and delivered us compleat with luggage to the hotel in a cheery polite and professional manner.
We were seated and offered complementary drinks and food at check in and when asked for restaurant recommendations could not have been better advised.
As we were on honeymoon we received a complimentary upgrade 'non prompted'. The suite was PERFECT. The service was PERFECT. The location was PERFECT.
Thank you for a perfect stay...

  • Stayed August 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Ann-MarieXxx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
Level Contributor
20 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 bubbles Reviewed September 6, 2012

A very small reception area, minimum staff to greet the guests and a small entrance to this unique hotel. What this petite hotel lacks in quantity, it packs a punch in quality. The small reception area is very functional and efficient, the staff are extra helpful and friendly and who needs a grand entrance when the staff treats their guests like royalties.
Nothing is too much trouble for the staff and then we went into the room and were impressed with the quality furnishings and the classy decorations. The location of the hotel is perfect for shopping and sightseeing and there are restaurants galore around the hotel for a meal.
The only downside to this lovely hotel.....internet is not free , although the manager gave me discounted rate for my internet connection.
Oh one last thing, the lift is actually big enough to be useful unlike some other European hotels.

  • Stayed June 2012, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank ewsuccess
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
Level Contributor
30 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
5 of 5 bubbles Reviewed September 5, 2012

We arrived at 10am on a long flight from Australia to a friendly and efficient checkin with complimentary coffee and a room that was ready early as requested.

The room was lovely, the bathroom modern and spotlessly clean. Breakfast in the room was excellent and the treats in reception were appreciated. You couldn't ask for a better location in Milan as you are right in the centre and yet the double glazing in the hotel meant it was quiet for a good nights sleep.

We stayed for three nights at the beginning of our trip and came back again for the last night (when we were upgraded to a junior suite) before flying home. The young and enthusiastic staff
are an asset to this hotel. We will definitely be back.

  • Stayed August 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank treasureParis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ireland
Level Contributor
83 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 bubbles Reviewed September 3, 2012

Centrally located just minutes from the Duomo, this hotel delivers a high standard of service, rooms and food. We stayed one night in a junior suite - minimalist, white, hi-tech, superb aircon, great bed. Breakfast is delivered on a tray and is huge with lots of choice for any taste. There is a charge for wifi. The bar is a small corner of reception so not really a "venue", and there is no restaurant - only criticisms I would have, but then Milan is teaming with restaurants and bars, and they are all on your doorstep at this location. The staff are very friendly and helpful, their customer service is excellent. If returning to Milan, this is where I will stay - no hesitation in recommending it.

  • Stayed August 2012, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank ilovetotravelIreland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Perth, Australia
Level Contributor
60 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 bubbles Reviewed August 31, 2012

We stayed 2 nights in the Una Maison hotel in Milan. The location would be very hard to beat however the service would be even harder to beat. Smiles and enthusiasim always at the ready make the experience of staying at this hotel a pleasure. Very good value for money as well. Thank you.

  • Stayed August 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Ray_Perth_Aus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about UNA Maison Milano

Property: UNA Maison Milano
Address: Via Mazzini 4, 20123 Milan, Italy
Location: Italy > Lombardy > Milan > Centro Storico
Amenities:
Bar / Lounge Pets Allowed ( Dog / Pet Friendly ) Room Service Suites Wheelchair access
Hotel Style:
#3 Romantic Hotel in Milan
#7 Family Hotel in Milan
#11 Luxury Hotel in Milan
#19 Business Hotel in Milan
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — UNA Maison Milano 4*
Number of rooms: 27
Reservation Options:
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Also Known As:
Una Maison Milano Hotel Milan

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