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“Decent four star hotel”

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Crowne Plaza Hotel Milan City
Ranked #58 of 427 Hotels in Milan
Certificate of Excellence
London
Level 4 Contributor
40 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
“Decent four star hotel”
Reviewed March 27, 2011

Decent four star hotel. Big advantage: it's so easy to find – right next to a Metro station, with good metro connections. Only real criticism you could make of the room was a lack of drawers; everything else was impeccable. Some delays at Reception, but not a major issue.

Unusually, dined in the restaurant. It rained all the time I was in Milan and there was a limited choice of restaurants in the immediate neighbourhood. The hotel's restaurant had a deal on and the price was very competitive (for Milan, which is an expensive city). Good food and good service. Only about 5 or 6 other diners.

  • Stayed February 2011, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
1 Thank Obderver
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (119)
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English first
Moscow, Russia
2 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed March 23, 2011

I’m always staying at this hotel during my shopping in Milano for 3-4 nights twice per year. I really like and enjoy everything about this hotel:

Rooms

I’ve been staying in two kinds of rooms so far – standard and superior. All the rooms I’ve been staying at had the same design – modern, stylish, with very comfortable lighting. The beds and bed linens are very nice and extremely comfortable. Only once, staying in standard room, I had a shower cabin, however mostly there was a bath. By the way bathroom in superior room is really huge – just a separate room with a window. There is also free Wi-Fi in superior room.

Location

Maybe somebody could consider the hotel being not that centrally located – four metro stations from Duomo (what is actually 10-15 min), for me it’s just perfect – the hotel is located directly above the subway station Sondrio and 10 minutes walk from Milan Central train station where you can take Malpensa or Linate shuttle bus to the airport.

Staff

Staff is always very friendly, courteous and attentive. Once some minutes after arriving I was unpacking and suddenly all the lights in my room turned off – a guy from reception immediately gave me another one and helped to take my stuff from one room to another. A couple of times they allowed me really very late check-out though the hotel seemed to be full. And they always offered me to leave my luggage securely at the hotel until my evening departure from the city.

Dining

Breakfast was not always included in the rate. I had it a couple of times and was always totally satisfied - though menu is not that extended, eggs, variety of meat cutting and sausages, variety of cheese and pastry were always available. Everything fresh and of good quality. Also, what is important for me because I don’t drink coffee at all, variety of tea was also available – I found it really great as had some inconveniences with it in Italy as in coffee country before. Besides to have a complimentary bottle of water, a couple of tea and coffee bags in the room are also always pleasant.

I will definitely stay at Crowne Plaza Milan City every time I’m in Milano again and always recommend it to anyone who is going there.

  • Stayed June 2010, traveled solo
    • Value
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Helpful?
Thank ActiveTraveller6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level 6 Contributor
140 reviews
78 hotel reviews
common_n_hotel_reviews_1bd8 88 helpful votes
Reviewed March 21, 2011

Crowne Plaza Milan City is ideally located for the Centrale train station and lively nightlife in its immediate vicinity, all of which are less than five minutes easy walk away. Immediately outside the hotel is Sondrio Metro station (on the useful San Donato/Comasina line - four stops away from Duomo). The huge Salesian parish church/college is just opposite the hotel.

We stayed for two nights on the weekend of the Ambroisian Carnival. Reception staff were professional and effecient, check-in and check-out was a breeze and very ably handled. Arriving back (well) after midnight only meant buzzing in at the front entrance. The room was well appointed, quiet and there was no problem in requesting additional toiletries. We particularly liked the red branded complimentary slippers!

No hesitation in recommending to prospective guests.

  • Stayed March 2011, traveled with friends
    • Value
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Helpful?
1 Thank timpaws
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Athens, Greece
Level 5 Contributor
41 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed March 13, 2011

Just arrived and had the need to write a few words for this fine hotel.The hotel is not something impressive but the services and the stuff are excellent!!!It is a very warm place and you feel really welcome.It also provides the perfect solution if you travel with two young children(two interconnecting rooms)in a very reasonable price.Very clean and above a metro station (sondrio).The only minus its the location.We didn't feel very safe at nights but when we'll visit Milan,we will surely come back at the same place.THE STUFF IS THE KEY!!!!

  • Stayed March 2011, traveled with family
    • Value
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Helpful?
1 Thank dorkyr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brussels, Belgium
Level 5 Contributor
56 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed March 6, 2011

Good location. Nice, modern and clean hotel. People at the front desk friendly.
Very modern rooms with good beds. Bathroom really nice with an array of products.
Good breakfast with large selection of cold and hot food. Not noisy. Just great. Would go back anytime.

  • Stayed August 2010, traveled as a couple
    • Value
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    • Cleanliness
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Helpful?
1 Thank QuipQue
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago
Level 6 Contributor
188 reviews
69 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed February 16, 2011

Was just here one night, but no complaints whatsoever. Nice, clean, modern hotel. Very friendly staff, good breakfast (reasonable too), and terrific location a few blocks from the train station and right at a metro stop.

  • Stayed February 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Artemus_Gordon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, UK
Level 5 Contributor
57 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 101 helpful votes
Reviewed February 16, 2011

I arrived late, and the front desk was beset with the usual indifference to customer service: no record of breakfast included in my rate, or non-smoking room, king bed, etc. Then showed me some mainframe computer printout that bore no resemblance to my online booking on their website, etc.)

First they gave me a cramped twin room 'superior', that had stains on the bed chair and floor and stank of smoke. They didn't care it was nothing like the reservation, but moved me to a King room that was "just being cleaned". The furniture & walls were also stained and the room stank of air "freshener". The cup for the kettle was also dirty

Perhaps no surprise then when I woke up in the morning myself stinking of smoke, as the air "freshener" was just masking the reek of a regularly smoked in room, despite the claims of the front desk.

I checked out straight away. When the guy / "manager" (?)on the front desk asked if everything was all right, I told him the issues and he then just kept interrupting with sarcastic remarks. I don't need that kind BS to augment my day.

Oh and just be aware that the website implies that the hotel is right by the Main Station / FS Centrale metro - it's not. It's above Sandrino about 10 minutes walk.

  • Stayed January 2011, traveled on business
    • Value
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Helpful?
5 Thank other1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Crowne Plaza Hotel Milan City

Property: Crowne Plaza Hotel Milan City
Address: Via Melchiorre Gioia 73, 20124 Milan, Italy
Phone Number:
Location: Italy > Lombardy > Milan > Stazione Centrale
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#11 Spa Hotel in Milan
#24 Family Hotel in Milan
#33 Business Hotel in Milan
#40 Luxury Hotel in Milan
#74 Romantic Hotel in Milan
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Crowne Plaza Hotel Milan City 4*
Number of rooms: 109
Official Description (provided by the hotel):
The Crowne Plaza Milan City is a newly built superior 4 star hotel located in the City business district of Milan and close to the Central Railway Station.Sondrio subway station (yellow line) is aside the hotel to reach the main city attractions like the Cathedral, La Scala Opera House, Sforza Castle.Easy access to the shopping areas of both the 'Fashion District' and Corso Buenos Aires and to the nightlife of Corso Como, full of fashion lounge bars and restaurants. The new Exhibition Centre in Rho/Pero, so as Fieramilano Convention Center are easily reachable by public transportation (red line subway).The Crowne Plaza Milan City boasts totally soundproofed rooms with a stylish design(81 standard rooms, 18 superior rooms, 7 junior suites and 3 family rooms) equipped with WI-FI internet connection, LCD flat screens with DTT Network and Pay-per-View movies system. The hotel also features a fitness center on the roof with view on Milan's skyline with wellness area and saunaCongress facilities up to 120 delegates (including an Executive Boardroom for up to 10 people) equipped with WI-FI and latest technological equipment.Restaurant with international and typical cuisine, and a cosy bar overlooking Hotel s Winter Garden . ... more   less 
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Also Known As:
Crowne Plaza Milan

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