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“Small old room in a central and lovely location” 3 of 5 bubbles
Review of Milan Speranza Au Lac

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Milan Speranza Au Lac
Ranked #4 of 35 Hotels in Stresa
Certificate of Excellence
malta
Level Contributor
24 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
“Small old room in a central and lovely location”
3 of 5 bubbles Reviewed July 18, 2013

Milan Speranza location can't be better, right in front of the bus stop, ferries and just in the centre on the lake front.
All the staff were very helpful and cheerful starting from the reception, breakfast and cleaning employees.
Breakfast was of good quality and variety but no hot food such as eggs, bacon etc.
Our room was small for a 4 star hotel and even smaller when one considers that we were 3 in all(there was hardly any space with the bed and the cot). We asked for a balcony and this was the smallest one I have ever seen, around 30cms by 1metre. (One must note that we were informed that the balcony was not guaranteed). Ours was a standard room, the other rooms we saw from outside were much bigger and in better shape especially the lake view rooms. Quite strangely for a 4 star hotel we had to ask for a fridge since this not in all rooms.
Overall Stresa is lovely place and would recommend the hotel if you are willing to pay extra for a lake view room since standard rooms are not up to standard for a 4 star hotel!

Room Tip: If you can afford it get a lake view room since standard rooms are poor
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  • Stayed July 2013, traveled with family
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank malta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SimonaLeordean, Responsabile relazioni con la clientela at Milan Speranza Au Lac, responded to this review, September 14, 2013
Dear guest, thanks for pointing out our strengths: as the great location and the friendliness of our staff. As I already mentioned in another answer, upon request and with an additional cost, our guests can also have the alternative of hot breakfast according to their wishes. We are always happy to satisfy the wishes of our guests! As far as your room is concerned, the baby cot has certainly reduced the space available in your room. I hope that your child has had all the space he needed and that he appreciated to stay in our hotel. We are very keen to ensure a comfy stay for our younger guests! We will be glad to welcoming you in our hotel in the next future, trying to do our best to assure you a very nice holiday.
Simona Leordean
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575 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (143)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Hebrew first
  • Italian first
  • Polish first
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English first
York, United Kingdom
Level Contributor
95 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
3 of 5 bubbles Reviewed July 12, 2013

We spent one night here. Receptionist was very friendly and helpful. Dinner was OK but breakfast a real disappointment! Room was a good size and nicely furnished though somewhat antiquated. No view of the lake. During the night I felt as though I was being 'nibbled'. Found a dead insect in the bed at 3am! Have no idea what it was, but wasn't very happy about it and thus didn't sleep well! Bed was not that comfortable either. The cleanliness of the bathroom was questionnable, as there were hairs in the bath from the previous occupant.
Please note this hotel uses the swimming pool of the Regina Palace as it does not have one of its own. Would we stay there again? Sorry, but definitely not.

Room Tip: Try to get a room higher up at the front of the hotel if you want a lake view. However do be aware...
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  • Stayed July 2013, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank historybuff666
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SimonaLeordean, Responsabile relazioni con la clientela at Milan Speranza Au Lac, responded to this review, September 14, 2013
Dear guest, I'm glad you appreciated the friendliness of our staff at the reception and in the restaurant. Thank you for highlighting the fact that if our clients book a standard room they will be accommodated in a room without lake view. I'm sorry for the inconvenience with the bug! It has definitely got into the room through the window during the cleaning time. We will be more careful in the future to avoid unpleasant surprises to our customers. Thank you for the time you wanted to dedicate to us and to our hotel and kind regards.
Simona Leordan
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Ottawa, Canada
Level Contributor
18 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
5 of 5 bubbles Reviewed June 28, 2013

I stayed at the Milan au Lac the last week of May as part of a tour group with breakfast and lunch included. The hotel is located right across the street from the ferry terminal where you can take a ferry to the Borromeo islands or to other towns in the area. There's a lovely walk along Lake Maggiore there as well. If you've forgotten something you need (eg toothpaste) there's a handy small supermarket nearby, just turn right as you come out of the hotel and right again and back about 100 yds there's a Carrefour. Reasonable prices. There are also many other shops and restaurants in the area behind the hotel. Next door is a cafe where you can have free wifi for the price of a coffee. Wifi in your room cost 10 euro for 24 hrs.

My room was very nice and clean although smallish to North American standards. I faced the back, so an OK view of hills, but no balcony. There was a good sized closet and a safe. The shower always had hot water and good pressure.

I have to say that the staff really make this hotel stand out. From the front desk staff who were always helpful and got my tablet connected when I had some trouble, to the wait staff who couldn't have been better. The man in charge of the dining room seemed to be on duty all of the time - we saw him at breakfast and at dinner and he was wonderful, making sure that everything was good and that we had a good seating area. Wonderful hospitality that made the visit special. The food was delicious! I especially enjoyed the gnocchi and the risotto with asparagus, but all dishes were cooked beautifully. My one negative would be breakfast, which was fine, but obviously breakfast is not a big deal in Italy. There was certainly enough food - cheese, salumi, bread, boiled eggs etc, but I was surprised that canned fruit was served - just a small comment!

We did a lot of day trips from Stresa and its close to Milan, Lake Orta, Lake Lugano. I would return in a minute to Stresa and the Milan au Lac!

  • Stayed May 2013, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank saintsfan11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SimonaLeordean, Responsabile relazioni con la clientela at Milan Speranza Au Lac, responded to this review, July 9, 2013
Dear Saintsfan11,
thank you for your wonderful review and for the multitude of information you wished to share with the whole community. The hotel is located right in the city center and is very easy to reach all the local shops and even the supermarket. Stresa is the perfect location to make countless trips not only in Italy but also in the nearby Switzerland. We are all happy that you felt comfortable and at ease, and that the kitchen was to your liking. Is a great fulfilment for us to know that you cherish a positive memory of your stay with us. We look forward to seeing you soon!
Simona Leordean
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bewdley
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed June 28, 2013

Just spent 5 nights here with a group.Staff were excellent, friendly & very helpful. Hotel in superb position overlooking Lake Maggorie. Very clean,comfortable room,with large balcony. Thoroughly enjoyable. Thanks!

Room Tip: Choose a room on sixth floor for a good view!
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  • Stayed June 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank DaveBewdley
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SimonaLeordean, Responsabile relazioni con la clientela at Milan Speranza Au Lac, responded to this review, July 9, 2013
Thank you dear Dave, we are happy to read that your stay was so enjoyable! Thank you for the nice review. We hope you will come and see you soon!
Simona Leordean
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sevenoaks, United Kingdom
Level Contributor
22 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed June 24, 2013

We stayed five nights there in June 2013. Nice room overlooking the lake and worth the small extra cost. We were in a tour party with half board and we were impressed by the service and friendliness of the staff. The breakfast was OK except for the coffee which was mediocre. The dinner seemed to us to be oriented towards other European tourists, being fairly plain food in plentiful quantities. Nevertheless, the food was good.
A good value hotel with delightful staff.

Room Tip: Pay extra for a lake view
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  • Stayed June 2013, traveled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank PandK2010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SimonaLeordean, Responsabile relazioni con la clientela at Milan Speranza Au Lac, responded to this review, July 11, 2013
Dear guest, thank you for your compliments to our staff! We are pleased to read that our restaurant has satisfied you for the quality and quantity! I'm sorry for the coffee! Sure we will offer you a good cup of coffee the next time you will come to find us!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
North Yorkshire, United Kingdom
Level Contributor
88 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 89 helpful votes
4 of 5 bubbles Reviewed June 24, 2013

Stayed for five nights in June. Really good position as you are close to the centre so Stresa and to the ferries. Staff are really helpful, hotel won two gold awards in 2012. Good value and although food not gourmet it is certainly good and plentiful. Rooms vary, pay extra if you want a lake view, although rooms at the back have a lovely view of the mountains.
Overall great place to stay.

Room Tip: Although no free wifi you can get it at the Embassy cafe next door for the price of a (very good) co...
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  • Stayed June 2013, traveled with friends
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank TerryYork
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SimonaLeordean, Responsabile relazioni con la clientela at Milan Speranza Au Lac, responded to this review, July 9, 2013
Dear Terry, we are happy to read your review. We are pleased that you enjoyed our food and our hospitality! You are right to tell to all the Trip Advisor’s readers that the rooms overlooking the mountains have also a lovely view. The standard rooms on the side or on the back of the hotel are an excellent choice for a quality-price ratio. We hope to welcome you back soon for your next holiday on Lake Maggiore!
Simona Leordean
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Birmingham, United Kingdom
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 bubbles Reviewed June 14, 2013

We stayed at this lovely hotel from May 25 to June 1st 2013 and it is simply a wonderful hotel. Its location is excellent, you are right on the lake and you are just minutes from the old town , with its maze of colourful streets. It's also really close to the ferry station so nipping up and down the lake is easy. The hotel was super clean with incredibly friendly staff. going in for breakfast was chorus of " Bon Giorno" , we travelled with my 82 year old mother and they really made a fuss of her which was lovely. The meals were superb with good choice and different meals on offereach night, I'm a veggie and often they cooked specially for me! Stresa itself is a charming little town with flowers everywhere and lots of interesting shops and restaurants. There is also a lovely lakeside walk that really hugs the lake. In fact we loved the hotel and Stresa so much we are going to book again for next year.

Room Tip: the lake side rooms are lovely
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  • Stayed May 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank lizandJohn_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SimonaLeordean, Responsabile relazioni con la clientela at Milan Speranza Au Lac, responded to this review, July 2, 2013
Dear Liz and John,
thank you for the beautiful words that you wanted to share about our hotel with all the TripAdvisor community. You’re right to remind to everyone that the location of our hotel is perfect to enjoy Stresa and the Borromean Islands. Just a few steps and you are soaked in the town center, in front of us there is the boats landing stage and the beautiful walk along the lake. We are delighted that our restaurant staff made you feel welcomed and completely at ease and that you appreciated the prowess and the commitment of our chefs. We are glad to hear that you’ll be back with us next year and to be able to welcome you again next year together with your mother in great shape!
Simona Leordean
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Milan Speranza Au Lac

Property: Milan Speranza Au Lac
Address: Piazza Guglielmo Marconi 6/9, 28838, Stresa, Italy
Location: Italy > Piedmont > Lake Maggiore > Stresa
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service
Hotel Style:
#4 Luxury Hotel in Stresa
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Milan Speranza Au Lac 4*
Number of rooms: 165
Official Description (provided by the hotel):
The hotel Milan Speranza Au Lac is composed by two side by side buildings on the lakeside in the centre of Stresa. Both the buildings are equipped by reception, lifts, free WI-FI connection and a free PC corner. There a relax and reading zone, at our customers disposal. The hotel central position is ideal to easily walk to all the places of the most tourist interest. ... more   less 
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Also Known As:
Milan Speranza Au Lac Hotel Stresa
Milan Speranza Au Lac Stresa, Italy - Lake Maggiore

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