Just spent three nights at The Astoria. This was our second visit (the first in 2011).
It's a very clean, smart hotel with a beautiful view over the lake and most of the staff are very helpful and friendly.
However, the problem was that we were given a room on the 5th floor (Room 501). The room (on the the back of the hotel overlooking the pool) was fairly small and had a very small balcony compared to many rooms. However, our main complaint was that on two out of the three mornings we had no water when we wanted to shower (it took some time before is started to run) and we also were underneath the roof terrace with a very noisy jacuzzi clattering away above us from 7.00am until late in the day.
Most of the staff are very helpful and friendly but our complaint was simply dismissed by the staff on reception and just not taken seriously. I suspect it's a complaint they get frequently and have been told to just ignore it. They might also consider employing a pool boy that vaguely looks interested in the guests and attemps to clean the pool when it fills with leaves after a couple of hours of windy weather.
At £168 per hight for a small double room, I'd have to think twice about booking it again.
- Official Description (provided by the hotel):
- The 4-star Astoria is a modern hotel in Stresa on the lake Maggiore, centrally situated near the Congress Hall Palazzo dei Congressi Stresa. The Hotel enjoys a splendid view of the Borromeo Gulf, its islands and the Alps. Balcony rooms overlook the magnificent lake scenery or the lovely garden, with heated swimming pool and snack bar. The restaurant, lounge and bar are extremely pleasant, spacious and welcoming. All rooms are fully air-conditioned with bath or shower, hairdryer, mini-bar satellite TV, radio, telephone and free wi-fi. Suites with hydromassage bath are provided. Normal room charges also include unlimited use of gym, Turkish bath, car park and the panoramic roof-garden with its games area, solarium, table tennis and Whirl-pool conference facilities and garage. ... more less
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- Also Known As:
- Astoria Hotel Stresa, Italy - Lake Maggiore
- Hotel Astoria Stresa