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“Nice...but cleaners are noisy” 4 of 5 stars
Review of Regina Palace

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Regina Palace
4.0 of 5 Hotel   |   Corso Umberto I | Lago Maggiore, 28838, Stresa, Italy   |  
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Hotel amenities
Ranked #12 of 36 Hotels in Stresa
Certificate of Excellence
Ranco, Italy
Level Contributor
44 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
“Nice...but cleaners are noisy”
4 of 5 stars Reviewed June 16, 2014 via mobile

Really nice hotel. Classic lake hotel. The bar is very nice and as is the pool and facilities. My only problem was the noise the cleaners made. Every door is slammed! And when the room above mine was being cleaned then I thought they would come through the ceiling. A few more reception staff would also help, as there are often long lines of people waiting. Rooms in the newer wing at the back are nice, although the showers can leak water onto the floors, flooding the bathroom.

Stayed June 2014, traveled with family
Helpful?
Thank Justin E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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923 reviews from our community

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London, United Kingdom
Level Contributor
25 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed June 14, 2014

Good hotel although the rooms would benefit from refurbishment. Staff friendly and helpful. Extensive grounds with outdoor pool provide the opportunity to enjoy the sun. Good access to the lake and down centre. Food good and plenty of choice at breakfast. I would recommend this hotel for travellers looking for a peaceful holiday with old fashioned style.

  • Stayed May 2014, traveled as a couple
    • 3 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
5 Thank Joseph B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paris, France
Level Contributor
31 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
2 of 5 stars Reviewed June 13, 2014 via mobile

Generally, the hotel is beautiful and the location AMAZING. But there were so many little things that were FRUSTRATING. Terrible wifi (none in rooms and limited access in reception area). Extremely slow lifts. Breakfast restaurant opens late (after 7am). I would stay someplace else next time. They fall short on some fundamentals that, at this price, are unacceptable.

Stayed June 2014, traveled on business
Helpful?
2 Thank Rob G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Center
Level Contributor
457 reviews
222 hotel reviews
common_n_hotel_reviews_1bd8 183 helpful votes
4 of 5 stars Reviewed June 9, 2014

I stayed here for one week.
ROOMS: I had a standard, with wonderful terrace, facing the lake. You cannot reserve this feature during booking: they'll give you on the basis of availability. Large enough, fine bath. Fitting a 4 stars, good hotel. Note: also rooms facing the hill make sense, since you'll have no noise from the road or the large ground floor terrace.
Some of my group complained for top floor, under the roof tiny windows.
COMMON AREAS: splendid, if you like the style. I'd summarize 5 envionments: 1) the hall -large, with high ceiling, allowing many groups to get aparted squares to sit and chat. A mix of '800 and '900 styles. 2) bar area, on the left entering the hotel: a red-walls Art Noveau room that seemed underutilized but has extremely high charm. 3) the breakfast and lunch rooms: the best asset of the hotel, to me. Even better than what the superior class Hotel Des Isles Borromee can offer; 4) the garden: also somehow better than the one of the superior Hotel neary, especially for the pool area; 5) the conference areas: very nice, modern reinterpretation of the old style of the main building. Also a large hall can host banquets.
SPA: superb, not very large, but offering several options of cold/hot treatments. Truly a surprise.
SERVICE: we were a large corporate group and received great service except from two individuals: one lady at the front terrace bar (she was waiting for a bill to be signed while our group had just ordered new drinks: instead of coming back later, as the guy who had to sign was in the middle of telling a story, she dared to say "yes, sir, I am working". Presumptios and out of place) and one of the waiters of the corporate lunches (he used to speak like mocking on foreing guests). Two flies that spoiled a bit the overall very, very good service given by the team -including the reception.
VIEWS: spectacular. It's postcard Italy.
SPECIAL OCCASIONS: I think it fits all demands for ceremonies and corporate meetings. It also allows nice walks by the lake.
COMPETITORS: The Regina Palace looked no doubt more appealing than all the other 4 stars (the Bristol looked naked, a bit minimalistic but offered lake views on two sides of the building), while it shows lower standards (not dramatically) compared to the 5 stars Luxury Hotel Des Isles Borromee. Let's say, it's almost like the top luxury one and even has a competitive edge for the outer pool and pool-garden and lunch area. For the general impact of the front areas, the 5stars one is more appealing for sure.

Room Tip: get a room with balcony and terrace if possible. Avoid under the roof rooms.
See more room tips
  • Stayed June 2014, traveled on business
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
3 Thank Hedin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alexandria VA
Level Contributor
243 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 107 helpful votes
4 of 5 stars Reviewed June 5, 2014

Stayed here for two nights as part of a tour. The location is terrific - right on the main road, facing Lago Maggiore, and an easy walk into town. This is one of the grande dame hotels along this stretch with a lobby and other public areas to suit. The rooms were fairly large and well appointed. Breakfast was good, although the servers were a little brusque. There is a large spa and both indoor and outdoor pools, which I didn't use. Now to the issues. Like many old hotels, there are old features that aren't so charming. The elevators in one wing were tiny and slow, which was irritating. The hallways are long, with several steps along the way. Worst, our bathroom and the one in the room next door emitted noxious odors. Ours was annoying but could be ignored if you kept the bathroom door closed. Our friends in the room next door weren't so lucky. Since we were there only two nights and on the go the entire time, I didn't report the problem until checkout so can't address responsiveness. Maids cleaned the room both days however, so the odor is either a usual feature or not worthy of much note....We were a small group (18) but noted that senior bus tours like this hotel also. We didn't eat anything other than breakfast here so can't speak to others' comments re waiting on tour groups to be able to eat.

  • Stayed May 2014, traveled with friends
    • 3 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
5 Thank SBS50
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
York, United Kingdom
Level Contributor
26 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 stars Reviewed June 4, 2014

Wonderful hotel - beautiful dining room, with charming Italian service.
The views from the hotel across Lake Maggiore are lovely.
Very convenient to the main town centre which is again just charming. Plenty of choice in restaurants and some very nice shops albeit on the expensive side.

  • Stayed June 2014
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
3 Thank MR5ECY
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leeds, Yorks
Level Contributor
201 reviews
98 hotel reviews
common_n_hotel_reviews_1bd8 138 helpful votes
4 of 5 stars Reviewed May 30, 2014

After looking very carefully at Stresa we finally chose the Regina Palace, when we arrived it is a very grand hotel, but the reception is a this tiny hole in the wall with not enough staff for a hotel this size, however we got our room which was a Lake View, and settled in, we first noticed the slippy rugs which my wife and I both slipped on so we moved them under the bed, we also noticed the aircon did not work, so I spoke to reception and they said they would turn it on as each room is individual which they did.
The room is nicely appointed and so is the bathroom, with the usual bath products and facilities.
A visit to the bar is great with a huge long room lots of space and tables, the drinks come with great canapés, nice staff and great decoration, the restaurant is similar and feels very grand, the only problem seems to be all the coach parties, that get fed on group tables, we were told that we had to wait until they had finished before we could eat which was a bit annoying, however the food is good enough and the staff are as with most of Italy are very friendly.
The pool and gym area are downstairs, and are a bit like Santas grotto, we could not use the pool as the staff had left the doors open and it was full of leaves, it was very hot and humid.
This hotel is very Grand and imposing but you do get a feel of how good it used to be, now it seems to cater for the group budget holiday maker, which is a shame

  • Stayed May 2014, traveled as a couple
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
6 Thank prs54fmpu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Prices are for 1 room, 2 adults
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Additional Information about Regina Palace

Address: Corso Umberto I | Lago Maggiore, 28838, Stresa, Italy
Phone Number:
Location: Italy > Piedmont > Lake Maggiore > Stresa
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style:
#4 Spa Hotel in Stresa
#4 Luxury Hotel in Stresa
Price Range (Based on Average Rates):
Hotel Class:4 star — Regina Palace 4*
Number of rooms: 177
Official Description (provided by the hotel):
Distinctive Turn-of-Century 6-story Hotel in garden setting on shores of Lake Maggiore, facing Borromean Islands. ... more   less 
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Also Known As:
Regina Palace Hotel Stresa
Regina Palace Stresa, Italy - Lake Maggiore

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