We arrived at Malpensa airport in torential rain and after a lentghy easyjet flight delay. It took us more than an hour to sort out our pre-booked car through Avis (read do not use). After finally hitting the road at 10pm we had a puncture in our VW golf on the side of the autostrada. All of this delayed us and we only arrived at the hotel at 12.40. We let the maneger know that we would be late. We arrived at the hotel to the most unfriendly annoyed unsympathetic welcome ever received. The hotel closes at midnight and we were only 40 minutes late after a string of unfortunate events. The owner/maneger had a big moan about he had to get up at 6am...not sure for what as the breakfast is pretty simple.
I think you should not be in the hospitality business if you do not like being hospitable. We asked to borrow an iron to what we got a 'no'. Everything was just too much effort for this place. A real shame as the venue was really nice.
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- Also Known As:
- Azalea Hotel Baveno
- Azalea Baveno, Lake Maggiore, Italy