Wonderful hotel with the best staff we have ever met - they should run customer service courses here. The reception staff were fantastic, especially Sara, Samantha and Mette who I am sure is telepathic as she knew what we wanted as soon as we stepped out of the lift! Another thanks to Marcello, the cheeriest bellboy ever.
The hotel itself is old-world charming without being stuffy, and our large, spotlessly clean room (340) looked out over the pool, the lake and the Borromean islands. Twice during our visit we were treated to impromptu firework displays over the lake. Very special.
As we booked direct with hotel on a room-only basis we can't comment on the food, but the dining room looked gorgeous. We ate at local restaurants and can particularly recommend Sotto Sopre (about 2 mins walk from the hotel) which has a fantastic 20 Euro tourist menu where everything is home-made, right down to the complimentary bread rolls and bruschetta, to the most fantastic desserts (the warm dark chocolate cake with pears and homemade ice cream has to be one of the best things I have ever tasted).
The town of Baveno is very Italian, and although was fairly busy was much more authentic than neighbouring Stresa which was full of shops, restaurants, cafes and tourists!!
If we ever return to Lake Maggiore we would definitely stay at the Simplon. Grazie millie!!
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- Also Known As:
- Baveno Simplon Hotel
- Hotel Simplon Baveno, Lake Maggiore, Italy