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“Amazing view, great thermal water, ok hotel.”
4 of 5 bubbles Review of Grand Hotel Terme

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Grand Hotel Terme
Ranked #11 of 69 Hotels in Sirmione
Certificate of Excellence
London
Level Contributor
144 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 122 helpful votes
“Amazing view, great thermal water, ok hotel.”
Reviewed January 9, 2012

The view on the lake and the town of Sirmione is really spectacular.

The water in the thermal pools is wonderful.
Spa facilities are good, not much choice and not particularly lux, but fine and clean.

The hotel feels slightly dated and old school, or as if it was refurbished with 4 star material, but not in a grand old way. The only grand thing left are the corridors in my opinion.

Housekeeping is excellent.

Room was fairly modest, fine but again not really 5 stars.
The room was very comfortable though.
Heating in the room was crazy warm.

Front desk team was efficient, but often cold and unfriendly unfortunately.
Spa team was nice and helpful, but spa receptionists didn't even greet us.

Breakfast was very nice, and the view from the restaurant is simply amazing.

Free parking.

  • Stayed December 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank lapis-philosophorum
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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428 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (61)
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Senec, Slovakia
Level Contributor
82 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 91 helpful votes
Reviewed November 29, 2011

We stayed at the sister hotel Sirmione but were allowed to use the SPA in this hotel since ours was being refurbished. For sure this is a nice hotel, cars in the car park went from Audi/BMW upto Ferraris. Location wise its just before you get to the pedestrian area in Sirmione on the right hand side. All I can comment on is the SPA since we didnt stay in a room there, it was very nice.

On entering we were shown to a kind of shared changing room with just 4 lockers, all very up market, Slippers were provided along with towels all rolled up. Access to the SPA is down some spiral stairs, nothing much is signposted. The SPA is a proper thermal one (very warm and a smell of Sulphur). Swimming hats must be warn but they are in a basket as you come down the stairs. The outdoor pool and area is very nice, in November only a couple of people around but I guess in Summer it must get busy judging by the number of sun loungers.
Tea/Juice/Water are provided inside as well as a Sauna and Gym. There are lots of treatment rooms inside although we didnt have any treatments (they looked pretty expensive),

Overall the Hotel Spa was very good, would like to go back - we went up to the public Spa at the North end of Sirmione and it was very busy, the hotel spa on the other hand was empty.

  • Stayed November 2011, traveled as a couple
    • Location
    • Cleanliness
    • Service
Helpful?
Thank TonyW
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed September 13, 2011

We stayed here for three nights in September (10th, 11th, 12th) and will not be going back. The 5* rating is not even comparable to a 4* hotel we are now in 30km up the coast in Salo. The staff were not friendly, indeed we often felt unwelcome. You can not deny the great location, but at £300 a night, the view is expensive! We ate out in the town every night as Sirmione offers a great selection of restaurants with far more atmosphere than Grand Hotel Terme. Breakfast was adequate, but asking for anything not on the buffet was refused. Slightly surpising as all other hotels in Italy we have stayed in have been happy to oblige. We visited only just after peak season and the hotel was clearly running down for the autumn season (one wine bar and restaurant closed). However, they continued to advertise the two restaurants and bars in the rooms and on the website. This was misleading and rather frustrating.

Room Tip: Stay away from the spa on the first floor, the smell is rather overpowering. Although we asked for a...
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  • Stayed September 2011, traveled as a couple
    • Value
    • Location
    • Rooms
    • Service
Helpful?
2 Thank larajanewest
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Milan, Italy
Level Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed June 28, 2011

I cannot speak for the hotel, but the spa is overpriced with very little to offer. The water smells bad, the locker room procedure is absurdly complicated, and there are a couple of jacuzzis, one hot/cold pool, and that's it. The only nice thing is the view of the lake, but that can be seen from elsewhere. For a relaxing spa experience, this is not the place.

Room Tip: Overpriced, poor spa
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  • Stayed June 2011, traveled as a couple
    • Value
    • Service
Helpful?
3 Thank suparnag
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
22 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed June 27, 2011

We stayed at the Hotel Terme as part of our holiday in Italy. The location is great, on the lake shore and very near to the old town of Sirmione, which has much charm, unfortunately the same cannot be said for the the Hotel generally and staff in particular. The hotel has a sterile feel to it, with very little ambience and despite the hotel being full the communal areas were very quiet. The thermal area consists of a lukewarm, pool of green water, which was not particularly thermal, clean or health inspiring. The staff made no effort to speak when we entered the spa area and although we had treatments, it was as though they were the ones doing you a favour by agreeing to these. In the evening the restaurant was deserted, so we ate in Sirmione. On our return, the air conditioning did not work and made a noise like an old diesel engine and by midnight, despite calling reception the temperature in the room was more than 26 degrees. At 1am the night porter agreed that the A/C was indeed broken and moved us to a "classic" room which was tiny and best described as a "Formica" room. In the morning I suggested that this was not what I had paid €350 for and was told that the original room with the broken A/C was in fact an upgrade (which they failed to inform us of at check in) and that the €350 was for the room we had to move to at 1am, therefore the hotel had really done us a favour by allowing us to stay in the hot room by the elevator, with the broken toilet in the first place and that this room should have been €400 - At no point did the staff apologise for any inconvenience or regret that the room had broken facilities. €400 for the above - you decide...but we decided to check out - early!

  • Stayed June 2011, traveled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
4 Thank Trailblaser22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bonita Springs, Florida
Level Contributor
33 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed May 28, 2011

This hotel gets top points for everything, the food was consistently good and well presented, the service was impecable, lead by Marco the maitre'd who made our stay both enjoyable and fun. The hotel is perfectly positioned just outside the town center, and the facilities were second to none.
I whole-heartedly reccomend it to anyone thinking of a trip to the Italian lakes.

  • Stayed May 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
7 Thank edwiddowson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Milan, Italy
Level Contributor
55 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed May 22, 2011

If you want to relax a little bit and if you like a spa hotel-it is for you. The best thing that me impressed a lot- the swimming pool with the thermal water 38 degrees.

  • Stayed May 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank ovk2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Grand Hotel Terme

Property: Grand Hotel Terme
Address: Viale Guglielmo Marconi 7, 25019 Sirmione, Italy
Location: Italy > Lombardy > Province of Brescia > Sirmione
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Spa Hotel in Sirmione
#4 Luxury Hotel in Sirmione
#17 Family Hotel in Sirmione
#22 Romantic Hotel in Sirmione
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Grand Hotel Terme 5*
Number of rooms: 57
Official Description (provided by the hotel):
An elegant, classy environment, in unique, charming surroundings. This is the Grand Hotel Terme whichlooks out onto one of the most enchanting views of Sirmione. Here you will be able to breathe in and live the exclusive atmosphere of an historic and prestigious hotel.Not only large rooms and wonderful suites, but you will also find the Restaurant L'Orangerie, a garden equipped for your relaxation and a jetty for trips on Lake Garda.The hotel is equipped with a thermal spa, a small gym and an outdoor thermal pool with hydromassages and effervescent beds, complimentary for guests, linked to the Sala Relax directly accessible from the rooms by an internal lift, with loungers for relaxation, an intimate lounge with fireplace, a herbal tea corner. Moreover, the Private Spa, an area for private use, with sauna, waterfall shower, Jacuzzi and tables for treatments and massages for two. The Grand Hotel Terme has a luxury spa, Spa Castello, with a Jacuzzi minipool, Finnish sauna, steam bath, icefall, emotional showers and a relaxation area with lake view and framed by the Scaligero Castle. ... more   less 
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Also Known As:
Grand Hotel Sirmione
Grand Hotel Terme Sirmione, Lake Garda, Italy

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