We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Understaffed and Counting pennies”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 1 more site!
Hotel Villa Cipressi
Ranked #3 of 6 Hotels in Varenna
Certificate of Excellence
Reviewed August 3, 2013

The day we arrived temperatures were near 100 degrees. When we opened the door, the hotel room was already hot and sticky. The air conditioner unit stated that one must call the front desk to either adjust the room temperature or turn the unit on. Upon placing a call to the front desk asking for someone to turn the unit on, I was told the air conditioning unit was broke and would be fixed the next day. Why such material fact was not conveyed to us by the front desk clerk upon our arrival speaks volumes about this hotel. That night we all sweltered in the room and attempted to sleep. The opened lake side window provided no relief as the was little breeze and the temperature stayed in the 80's for most of the night. The hotel made no billing adjustment for such major inconvenience nor did it even offer something as simple as a bottle or two of water. Moreover, when the unit was repaired the following day, it was placed on a timer by the staff. As a result, the room was once again incredibly hot when we returned at the end of the day. Other examples of the hotel's frugality can be demonstrated by the absence of any front desk staff on a couple of occasions, the lack of elevator service between midnight and 7:00 a.m., the fact that the hallway leading to the main elevator had motion sensor to turn a light on but meant you were in complete darkness for a couple of seconds when leaving the elevator and the fact that television remotes were given to you at the front desk ( as opposed to be left in the room) with the caveat that they be hand delivered to the front desk at checkout. While this hotel likes to consider itself as a luxury hotel ( charging 250 euros per night), its staffing levels and Ora ices indicate otherwise. I got a clear sense that it was all about profit with no real concern for it's customers. Will not be going back!

Stayed: August 2013, traveled with family
2  Thank John F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a ReviewReviews (443)
Traveler rating
Traveler type
Time of year
Language

171 - 177 of 443 reviews

Reviewed August 3, 2013

My niece and her partner (now husband!) had their wedding there on the 26th July. Our room was very clean and had an excellent view of Lake Como.
The wedding was terrific. The buffet after the ceremony, and later in the day the seven course evening meal were fantastic. Absolutely marvelous food and all in such a beautiful setting.

Room Tip: Stayed in room 212. No air con but the quiet fan was more than adequate and the daytime temp was aro...
See more room tips
  • Stayed: July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
3  Thank Rosemary H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 27, 2013

The view from our very large room was spectacular--lake como and the surrounding mountains as well as beautiful gardens. Our room was sparsely furnished but very clean, huge and very comfortable. Also, it was very quiet and we could stroll through the beautiful gardens whenever we wanted to.

  • Stayed: July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
3  Thank robin d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 23, 2013

Stayed in Villa Cipressi hotel in room Villa Magnolia. There is a beautiful well-groomed garden in hotel where like to provide weddings local population therefore the restaurant of hotel is often closed. Hotel staff very useful.

Room Villa Magnolia is rather big - about 40 m or more. The big and well equipped bathroom. Huge balcony with a smart view of the lake. Sitting on this balcony you feel as the owner of own private villa. Such impression that this small lodge served earlier as an arbor at Villa Cipressi. In room it is necessary to replace windows which are badly closed therefore even in June at bad weather it was rather cool. But in room to be in a full privacy - there are no neighbors from above and sideways.

The sad impression was left by a breakfast. Very modest. Fried eggs can't be received even for an additional payment. But most of all surprised 3 iron barrels with inscriptions: coffee, hot water, milk. For 360 euros per night it would be desirable to see at least the coffe machine, allowing to receive some types of coffee, and also to have opportunity to receive fried eggs.

  • Stayed: June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank Oxana F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 20, 2013

This was where we began our Italian adventure. It was a perfect start to a wonderful two weeks. Very convenient, comfortable--and wonderful breakfasts! The view from our room was worth the walk from the train station. Besides, the town is downhill from the station. We missed out seeing the garden--a wedding was in progress the day/night we were there. Will definitely plan to stay more than one night next trip!

Room Tip: Get a room with a view of Lake Como. You won't regret it!
See more room tips
  • Stayed: May 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank mary c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 20, 2013 via mobile

Had the most lovely stay at Villa
Cipressi this month. Were here for a friends wedding and the staff were great.

Cleaning staff always friendly. Front desk spoke very good English and were helpful.

Rooms are not modern but that's the charm of being in a small town of Lake Como. Always very clean and served there purpose.

View from my window amazing. Would recommend staying at this charming little hotel if wanting to visit Lake Como.

  • Stayed: July 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
2  Thank tali-c86
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 15, 2013

This hotel has the best location in Varenna on Lake Como, because it is directly on the lake and offers spectacular 180 degrees views! No cars and no noise between the seashore and the hotel, which is fabulous and relativelty rare for being on Lake Como, where in general it can be quite noisy.
We have booked their nicest ALESSANDRO MANZONI SUITE (305) at 275€ per night which was an old fashioned, noble italian style surprise. We liked it here!
The suite (on the upper floor) is spacious and offers 4 big windows with magnificent views over manicured gardens, and of course overlooking as well the lake.
The bed was comfortable with lake views while being in bed, the furniture was ok but quite old fashioned. Curtains are very beautiful and tasteful. Pity that there is no terrace or balcony, that would be a must in my opinion... A big delusion was the tiny bathroom. There was a very narrow shower only, but no bathrub. For a suite priced at 275€ per night one really expects much more from a bathroom.
Service at reception was good and efficient.
Service at the restaurant was something between ok and good. Some staff seemed quite stressed around dinner time, but they were mostly nice.
Quality of food was ok as well, but nothing to write about. We ordered shrimps (gamberoni) but they were not a real joy seeming deep frozen and quite tasteless.
The hotel gardens are very extensive, full of palm trees and lovely flowers everywhere! To my knowledge there is no swimming pool...
There is a nearby garage (20€ per day!) where you can park your car. All in all this is a very charming 3 * hotel which in my opinion could easily earn a fourth star...
No WiFi inside the Suite - that disappointed me. Maintenance in general of the suite was okay but not excellent. But keep in mind that you have only booked a 3* hotel and not a famous and posh place. So it's obvious that some comodities such as a nice and spacious elevator are
missing, or that you have to check out at 10.30 already. Or that breakfast is quite scarse compared to a 3* hotel in nearby Switzerland... By the way, during the night it was quiet, but towards the morning hours one could hear quite a lot of noise from cars and nearby trains.
However, it's a pleasant hotel to spend the night before heading on for Bellagio...

  • Stayed: July 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Travelmaniaccc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Also consider these accommodations in or near Varenna
0.1 mi away
Royal Victoria
Royal Victoria
#1 of 6 in Varenna
472 reviews
0.3 mi away
Hotel Olivedo
Hotel Olivedo
#4 of 6 in Varenna
763 reviews
0.1 mi away
Hotel du Lac
Hotel du Lac
#2 of 6 in Varenna
505 reviews
Show Prices
Show Prices
Show Prices
2.1 mi away
Hotel Belvedere Bellagio
3.5 mi away
Hotel La Darsena
Hotel La Darsena
#2 of 8 in Tremezzina
834 reviews
1.8 mi away
Grand Hotel Villa Serbelloni
Show Prices
Show Prices
Show Prices

Been to Hotel Villa Cipressi? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hotel Villa Cipressi

Address: Via Quattro Novembre 18, 23829 Varenna, Italy
Location: Italy > Lombardy > Lake Como > Varenna
Amenities:
Bar / Lounge Children Activities (Kid / Family Friendly) Restaurant Room Service Wheelchair access Airport Transportation
Hotel Style:
Ranked #3 of 6 Hotels in Varenna
Price Range: $303 - $508 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Villa Cipressi 3*
Number of rooms: 36
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Priceline and TripOnline SA so you can book your Hotel Villa Cipressi reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Cipressi Hotel Varenna

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing