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“Beautiful, But Old”
Review of Palace Hotel

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Palace Hotel
Ranked #4 of 32 Hotels in Como
Certificate of Excellence
Reviewed October 12, 2009

I recently stayed at this hotel in beautiful Lake Como.
First off, the location is right across the street from the gorgeous lake, and it is very near to the wonderful streets of shops and the historical church. This makes it a good choice for those who want to be within walking distance from the sights and shops. There is an outdoor restaurant with lovely patio seating on the lake that is a nice choice for a light snack or meal which can be conveniently charged to the room. The rooms in the front have many pine trees blocking what would be a pristine view of the lake, so be warned, this might not be the place to stay if you want a perfect lakeview. The rooms are small with high ceilings and are definitely old. There was an odd musty or stale smell in the room, which might just be part of the ambience of staying in a historical building in Italy, but it was not quite the best scent to arrive at when you get back to your room. The key for the room is quite a trip, as it actually is a real key with a very HEAVY keyring attached. For those used to hotels with credit card keys, this experience will be unusual and surprising. You can leave the cumbersome key at the desk while you go out to see the sights and pick it up when you return. This was just an odd combo I had never seen before. Rooms include a bidet and toilet and a very oddly shaped shower. There is not much counterspace in the bathrooms. The towels were very thin and scratchy. The shampoo and soaps provided were very nice. The 3 elevators are extremely small and not good for anyone who has claustrophobic tendencies. The floors for the rooms are like a labrinyth, and it took some time to try to find the right path to take to get down the right hall to your room. The "first floor" is actually 2 flights upstairs from the main lobby. The rooms on the end, or the corner suites are the best. They offer balconies large enough to sit out on, more windows, a larger bathroom with a tub, and much more space. These room numbers are 120, 220, etc. Beware of rooms 221, 121, as they are the most small rooms there! I had room 222 which was small, but not as bad as 221, but not as large as 120. There was quite a bit of noise from partiers at a restuarant located nearby and the street traffic was a constant din in the room. The breakfast was held in a beautiful room with amazing faux paint and mural work and it overlooked the lake. The hotel restuarant was a 5 star dining experience and the food and service were superb. The staff were very friendly and helpful. There were no computers available to use. There is beautiful faux finish work throughout this hotel and it adds to the overall ambiance of the hotel in a very positive way. All in all, I think this hotel was fine to stay in, especially if you can get a larger corner room like 120 or 220, but there might be better choices there for a lake view and more modern rooms. Lake Como is beautiful and I highly recommend getting on a boat tour while you are there to take in the sights from that viewpoint.

  • Stayed: October 2009
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1  Thank Kelly B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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518 - 524 of 865 reviews

Reviewed September 24, 2009

My husband booked this hotel as a treat on the last day of our holiday in Italy, having stayed in a lovely hotel in Tuscany. Apart from its position it has little to recommend it. The welcom at reception was underwhelming, the room small and dingy with a strange smell to it. We had paid an extra 20 euros for lake view, but all we could actually see was mainly large trees with a tiny amount of lake. Plus there was the problem of traffic noise which seemed to drone on all night. Expensive internet access - 5euros per hour even though we had our own laptop. Best thing in the room was the sheets - crisp and white!

Breakfast was fine but extra was charged for eggs which is unusual in our experience. Parking possible but costs 15 euros per day. Next time we will stay somewhere smaller and more intimate and offering better value for money.

  • Stayed: September 2009, traveled as a couple
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Thank HeartofEurope
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 17, 2009

This hotel was expensive and I expected better for the price. The staff weren't super friendly. The room was OK, with a good bathroom. It's a great location and the breakfast was delicious. Lake Como is beautiful.

Stayed: August 2009, traveled as a couple
Thank Minda84
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 8, 2009

From the outside this hotel looks amazing, the location of this hotel is probably one of the best on the lake. The breakfast room was good enough for royalty and the breakfast was good too. If you want fried / scrambled eggs you has to pay!

However, the room and bathroom looked dated, didn't have a view of the lake.

No free Wi-Fi.

I had previously arranged parking for my car by Email, when we arrived the car park was full, so we were asked to park in the under-ground parking. The parking attendant then came to help us, when he saw the car, he realised that it would not be able go down the ramp, he started to curse in Italian, it really was very funny, anyway half an hour later they moved another car and we were able to park. Parking cost 15 Euros per day.

  • Stayed: August 2009, traveled as a couple
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Thank Costa_teguise_boy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 2, 2009

Beautiful hotel, great value and the most stunning view!! Great breakfast also you feel like royalty when dining.

  • Stayed: August 2009, traveled as a couple
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Thank millymollynz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 27, 2009

The positive is that the hotel is perfectly located. This is NOT though a 4 star hotel. Having worked in travel marketing for 4 years i would have needed a proper Friday lunch on the Pinot Grigio to have justified that rating. The rooms are basic, but with poor air con. The bathrooms are big but the shutters could not close properly resulting in a good view for the people opposite. There is also a stale smell of smoke which can be a little off putting. Our room was also not ready until nearly 4pm after arriving at 2.15pm - not the best start. A word of warning for guests booking a lake view - this can consist of a room that has a small balcony - which sounds delightful until you realise the straight on view is actually of the hotel opposite and the view of the lake is only to your right of the balcony that accomdates 2 people side by side!!

  • Stayed: August 2009, traveled as a couple
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1  Thank Cmarking
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 30, 2009

This is the second time we have stayed at the Palace Hotel, having stayed 2 years earlier, and enjoyed it just as much as the first time. We spent a little extra and got a room with a lake view which i'd definitely recommend. The room was large, the beds comfortable, service was great and we even got a balcony to sun ourselves on. And the location is unbeatable, right across the road from the lake.

Stayed: June 2009, traveled on business
Thank robby74
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Palace Hotel

Address: Lungo Lario Trieste 16, 22100, Como, Italy
Location: Italy > Lombardy > Lake Como > Como
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Airport Transportation
Hotel Style:
Ranked #4 of 32 Hotels in Como
Price Range: $160 - $583 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Palace Hotel 4*
Number of rooms: 94
Official Description (provided by the hotel):
Majestic and prestigious, the Palace Hotel faces the lakefront and perfectly combines the Liberty style of its main building "Plinius" with the classic lines of the "Pianella" wing; two styles, yet one soul defining the Palace and its history, making this property unique. The hotel features 94 rooms - the majority of which completely renovated - and common areas where the elegant atmosphere of the art deco blends with the modern facilities of the highest standards. ... more   less 
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Also Known As:
Palace Hotel Como, Italy - Lake Como

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