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“Nice views- Perfect position”

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Metropole Suisse Hotel
Ranked #6 of 32 Hotels in Como
greece
Level 3 Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
“Nice views- Perfect position”
Reviewed May 19, 2013

This hotel is in a perfect position for tourists:
Only a 5 min. walk from Como Nord Laghi Station (trains coming from Milan Cadorna, and connecting trains from Malpensa Airport).
Also, accross the street you can find the port from where the speed boats leave, if you want to visit villages on the lake.
Needless to say that the hotel is close to everything. The duomo, bus stations, restaurants, market etc.
We make our reservation from the hotel's site. They had an offer, including a superior room with a view to the lake and a three course dinner at the hotel's restaurant, which I highly reccomend. Breakast, was also plenty and of high quality.
Our room had a view to the lake indeed. Unfortunately, since we arrived very late, we could only get a room on the first floor, so the views were not that spectacular, as discribed here, but nevertheless the room had still a good view.
The only drawback, was that although the hotel is renovated and clean, our bathroom looked more like a bathroom from the 90's, all the equipment etc.
Apart from that, I would say that we were very pleased with our stay at the Metropole and Suisse, and checkin my photos for the last time, I must admit that the decoration of the hotel, and the views to the lake, travels your mind in another era.

  • Stayed March 2013, traveled as a couple
    • Value
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Helpful?
1 Thank nemesis75
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
robcass, Direttore at Metropole Suisse Hotel, responded to this review, May 20, 2013
Dear Guest,
we are continually striving to improve the hospitality we offer, and comments from our guests are always welcome.
Every year we are doing some renovation to update our hotel.
We hope to see you in the future,
best regards,
Roberto Cassani G.M.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
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Traveler tips help you choose the right room.   Room tips (180)
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Middletown, New Jersey
Level 5 Contributor
86 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
Reviewed May 15, 2013

I stayed at the Hotel Metropole Suisse for two nights in April 2013 as part of a Gate 1 tour. Location, location, location! You cannot beat it! The hotel is right in Piazza Cavour, right on the lake. You are minutes from the Funiculare and the Duomo. Tons of restaurants are nearby. The staff is very friendly, the rooms are clean, and if you have a lake front room then your view is spectacular! If I go back to Como, I am definitely staying here again!

Room Tip: Request a room with a view of the lake. It's worth it!
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  • Stayed April 2013, traveled as a couple
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank sarah421
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
robcass, Direttore at Metropole Suisse Hotel, responded to this review, May 16, 2013
Dear Mrs Sarah,
Many thank for your kind compliments!
I am glad you enjoyed your stay and our location right on Lake, also my Staff is very happy to read your appreciation words.
I look forward to welcoming you back.
Roberto Cassani G.M.
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Brisbane, Australia
Level 5 Contributor
51 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed May 15, 2013

Great view of lake Como, mountains and piazza. Staff efficient and helpful on arrival. Room compact, but perfect for our few days there. Breakfast was abundant and fresh, choices of hot and continental. The chocolate croissants were delicious. Drinks from the restaurant terrace perfect in the afternoon. We could hear some noise from the road and the piazza below, but the view over the lake was worth it. Ferry terminal across the road was very handy. Restaurants and shops all within walking distance. Would definitely come again.

Room Tip: Upper levels facing the lake.
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  • Stayed May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Daydreamer55
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
robcass, Direttore at Metropole Suisse Hotel, responded to this review, May 16, 2013
Dear Guest,
it is always a pleasure to hear back from our satisfied guest and we thank you for your positive
review.
We are especially pleased that you enjoyed the selection of food on offer.

We hope to see you again in a near future.
Best regards,
Roberto Cassani G.M.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Adelaide, Australia
Level 2 Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed May 10, 2013

The location of the hotel is great. We had a large room, decorated beautifully with old worldly furniture, with a perfect view across the lake and mountains. Staff were very friendly and helpful. The breakfast was good and the restaurant served great meals. Free wifi and car parking were an added bonus. Would definately return and recommend !!!!

  • Stayed April 2013, traveled as a couple
    • Value
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    • Cleanliness
    • Service
Helpful?
Thank vicki s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
robcass, Direttore at Metropole Suisse Hotel, responded to this review, May 12, 2013
Dear Vicki,
Thank you for your feedback and taking the time to post your comments.
We are pleased to hear that you enjoyed your stay with us, services and staff.
We hope to see you again in the future,
Best regards,
Roberto Cassani G.M.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Herzliya, Israel
Level 6 Contributor
359 reviews
75 hotel reviews
common_n_hotel_reviews_1bd8 142 helpful votes
Reviewed May 9, 2013

We have stayed several times at this magnificent hotel during the years.
This time we were with a couple of friends for three nights.
We took two lake view rooms and as before it was just perfect.
The hotel is in a perfect location across the road from the lake and from the ferry station if you want to go and visit other places along the lake or just take a ferry ride.
The rooms are great, clean and have a balcony where you can enjoy the views.
Service is good with the same desk staff that was there over a decade ago...
The hotel offers free wi-fi but he parking is for 16 euro's a day.
Breakfast is good with a large variety to chose from.
Try one of the pizzeria's not far from the hotel for the best pizza you have ever eaten.

Room Tip: Any lake view room.
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  • Stayed April 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jacks1956
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
robcass, Direttore at Metropole Suisse Hotel, responded to this review, May 10, 2013
Dear Sir Zorba,
Thank you for your review. I am very glad to know that overall you had an
excellent stay with us.
We appreciate your great feedback, and you mentioning the gentlemen at the front desk staff. it really means a lot to our team.

Best regards,
Roberto Cassani G.M.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Glasgow, United Kingdom
Level 4 Contributor
34 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed May 7, 2013

I do not have enough superlatives to describe the location of this hotel. The hotel was lovely and the room of which myself and my partner shared was a brilliant size and beautiful. The hotel is located right by the lake and the views from our room were amazing. The lake and moutains were endless. We were blessed with good weather which added to the beauty. Fantastic value for money and already planning my next trip to Como and the Metropole Suisse!!

Room Tip: I cannot remember the exact room number but we had a terrace directly facing the lake and main road...
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  • Stayed November 2012, traveled as a couple
    • Value
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    • Cleanliness
    • Service
Helpful?
Thank Rob S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
robcass, Direttore at Metropole Suisse Hotel, responded to this review, May 9, 2013
Dear Mr Robbie,
Thank you very much for your kind words regarding your stay at our Hotel.
We are very happy that you enjoyed your stay in Como and hope that we will soon have the possibility to welcome you again.
Best regards,
Roberto Cassani G.M.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Genoa, Italy
Level 6 Contributor
127 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed April 25, 2013

I spent 3 nights at this hotel with a group of friends.
The welcome was all but friendly, with a very serious and rather cold reception clerk clearly annoyed by the large and a bit noisy group.

Our room was ok but a bit small, and the bathroom had a shower tub.

Breakfast ok, with good cappuccino and some nice seasoned meat slices. However rather limited in the choice.

Personnell friendly, with the only exception of the receptionist we met at arrival.

The wireless was there and working ok (not always true, isn't it?).

The position of the hotel was in the hearth of Como, at the lake side, and indeed a plus.

  • Stayed April 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Dado_63xx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
robcass, Direttore at Metropole Suisse Hotel, responded to this review, May 9, 2013
Dear Dado,
with pleasure I read that you enjoyed your stay in our hotel.
I want apologize for a very serious receptionist that you met at arrival.
We would be delighted to welcome you back soon again,

Kindly regards.

Roberto Cassani, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Metropole Suisse Hotel

Property: Metropole Suisse Hotel
Address: Piazza Camillo Benso Conte di Cavour 19, 22100, Como, Italy
Location: Italy > Lombardy > Lake Como > Como
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service
Hotel Style:
Ranked #6 of 32 Hotels in Como
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Metropole Suisse Hotel 4*
Number of rooms: 71
Official Description (provided by the hotel):
Historic Hotel dating from 1892 situated in city center, close to main shopping area, overlooking the lake. ... more   less 
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Also Known As:
Hotel Metropole Suisse
Metropole Suisse Como
Metropole Suisse Hotel Como, Italy - Lake Como

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