We stayed here for 3 days. I booked of Internet and had photos of a nice suite on arrival I was told this is not your room that is another suite (much lessor than the one I paid for). As I was paying €430 per night an aging 2 room offering was not acceptable after a little argument at reception they agreed to give us a better suite. The new suite was very large a great views of lake como. As per my heading this could be a gem.
I have never stayed in a suite that has so many things broken. The bath tub was broken. Wr had a laundry which wad great but the dryer was broken and so was yhe iron and ironing board. I fixed the dryer and the iron which just needed some repairs. The television remote was broken and no dish washing tablets were provided.
This would not be a problem if room service cleaned the glasses but they did not. We were 3 and only hot 1 towel on one of the cleans.
I hope they get better as I really liked the location.
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- Also Known As:
- Albergo Terminus Como
- Hotel Albergo Terminus
- Albergo Terminus Hotel Como, Italy - Lake Como