We stayed for two nights and had a great stay. The hotel is clean, up to date, and the service from the front desk staff was excellent. The location is an easy walk from the train station and quite convenient for the central town and ferry docks. Very quiet at night. The breakfast buffet is particularly nice compared to other places we stayed. The bed was very nice. The room was a bit small, with only a plastic desk chair, no real sitting place in the room.
There were three oddities worth reporting. The first is room decor, which I would describe as "modern euro". It's lovely…but includes a glass bathroom door that is only frosted in some parts and an unfrosted shower door. If you are not travelling alone, there is no privacy when you use the toilet or the shower. Some couples are accustomed to sharing the bath, but I'm a bit stuffy, I guess. Anyways, forewarned is forearmed.
Second, on first entering the room we found unmarked envelopes on the bed next to the chocolates…on opening we found they were silk ties with 54 Euro price tags. I wasn't interested, it would have been nice if they were marked, I would have set them aside without opening.
Finally - on our final morning, we went down to breakfast at 6:30 AM. We knew it did not open officially until 7, but we had to leave by 7 to catch a train, and were simply hoping for something - anything - to eat before we set out. The man setting up the buffet gruffly told us to come back at 7. When we explained, stressing we would live with whatever was already set out, he was quite inflexible. The coffee is a self serve machine - which is turned on 24/7 - and there were little yoghurt containers and fresh fruit already set out, and that's all we wanted….but he was clearly displeased that we ate "ahead of schedule". I would have expected a little more flexibility and grace in a top rated hotel, considering that breakfast is included in the room charge.
- Official Description (provided by the hotel):
- Avenue Hotel is a modern 4 stars hotel located in Como, just steps from the charming lake and the main streets of the historic city center. Completely renovated in the style and furnishings, Avenue Hotel is distinguished by its sophisticated design and innovative environments, revealing a perfect choice for holiday or business in comfort and modernity. The rooms are spread over 3 floors and are characterized by the variety of the materials chosen and the quality of the finishes. Guests will also enjoy a comfortable breakfast room, a pleasant courtyard (accessible during the summer). In immediate proximity to the hotel guests will find two restaurants "Il PINZIMONIO" and "LAKE HEART". ... more less
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- Also Known As:
- Avenue Hotel Como, Italy - Lake Como